Three

Name: Three
Rating: 4.4 (1085 reviews)
Author: Hutchison 3G UK Ltd

by Hutchison 3G UK Ltd

iPhone · iPad

Active Last checked 5 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Utilities

AppCorpus categories

Utilities

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

10 store screenshots

Pricing & paywalls

App Store

Free

Last verified 5 Aug 2026

Ratings & reviews

App Store

4.4 1085 ratings · App Store

2/5Just an Upsell Tool
Three’s app it’s basically an upsell tool, not geared toward the customer but toward their profits. There’s nothing this app offers that I can’t do on the Three website. Each time I go on the app to purchase an add-on for my PayG account, they offer me an expensive one (£35) in very large print instead of the £15 one I have always purchased. Then in tiny print at the very bottom of the page, is a link to view all add-ons. It is still difficult to select the tiny link, even on my large phone screen, instead of the link to purchase their expensive add-on. Also, beware of maintenance days when both app and website are offline. If you need to do something urgent on your account, you will have to wait until the next day.

Big Deeb · 5 Aug 2026
4/5Too many updates
Three app is decent for managing my Three mobile account. It is only decent: problems are: they use a black white and red colour scheme that makes it difficult to tell what button you do (or don’t) have selected. They also constantly update it, and demand that you download and install the update, which, when you are attempting to set up or reestablish connectivity can be exceedingly frustrating.

rgustu · 5 Aug 2026
1/5Needs SERIOUS updates
This app is so broken and buggy. When I try to login and send a password link to my email it never sends. Sometimes it just puts me into a log in loop of asking for my number and my email over and over again. The help chat function is VERY slow. Waiting ten minutes for anyone to respond to me. I had to go in the store in person to achieve anything. It also saved my old number in the app, even though that number was discontinued. So I was paying for a phone number that didn’t even exist. While it appeared my new number had no service. This app is so bad, I am considering changing phone services altogether.

wanskermonster · 5 Aug 2026
5/5Three Pay as You Go
As a pay as you go customer I find this app easy and straight forward, but what I think the app really could a widget, maybe with remaining allowances or pay as you go balances. Otherwise, it's useful and serves its purpose.

Mikeyd314 · 5 Aug 2026
1/5Unable to activate the DIY prepaid SIM
Purchased the DIY Prepaid sim ($268 HKD) online and received it 3 days later by mail (HK Postal Service). The DIY Prepaid SIM not available at Fortress electronic store. Followed the instructions on the package. It is useless. It says to download My3 App. The Apple App Store only shows Three app. I don’t know if that is the same. Anyway, will not activate the sim. Called the customer service number provided in the SIM packet, they are not helpful. Saying that customer number is only for monthly plan customers. Additionally, 3 does not have eSim. If your mobile phone does not have SIM card slot, you can not use 3 service.

New Yorker visiting HK · 5 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Purchases — Purchase History Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — Analytics — User Content — Customer Support Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
Data Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Purchases Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — Analytics — Identifiers — User ID Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Not Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
Data Not Linked to You — Third-Party Advertising — Identifiers — User ID Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Used to Track You — Identifiers — User ID Developer declared
Data Used to Track You — Identifiers Developer declared
Data Used to Track You — Purchases — Purchase History Developer declared
Data Used to Track You — Purchases Developer declared
Data Used to Track You — Usage Data — Other Usage Data Developer declared
Data Used to Track You — Usage Data — Product Interaction Developer declared
Data Used to Track You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

7.5.0
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.5.1
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.5.2
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.5.4
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.5.5
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.5.6
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.5.8
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.6.0
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.6.1
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.6.2
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.6.3
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.6.4
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.6.5
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.6.6
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.7.0
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.7.1
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.7.3
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.7.4
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.7.5
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.7.6
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.7.7
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.8.0
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.8.1
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.9.0
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.
7.9.1 · 9 Jul 2026
In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.

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Alternatives

EE: Mobile, broadband & tech — Same category + similar ratings
MyLebara — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 5 Aug 2026
Sources: App Store

Independent summary has not been published yet.

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Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Three with EE: Mobile, broadband & tech.

View JSON

GET /api/v3/apps/393530266

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          "rating": 2,
          "title": "Just an Upsell Tool",
          "body": "Three’s app it’s basically an upsell tool, not geared toward the customer but toward their profits. There’s nothing this app offers that I can’t do on the Three website. Each time I go on the app to purchase an add-on for my PayG account, they offer me an expensive one (£35) in very large print instead of the £15 one I have always purchased. Then in tiny print at the very bottom of the page, is a link to view all add-ons. It is still difficult to select the tiny link, even on my large phone screen, instead of the link to purchase their expensive add-on. Also, beware of maintenance days when both app and website are offline. If you need to do something urgent on your account, you will have to wait until the next day.",
          "author": "Big Deeb",
          "date": "5 Aug 2026"
        },
        {
          "rating": 4,
          "title": "Too many updates",
          "body": "Three app is decent for managing my Three mobile account. It is only decent: problems are: they use a black white and red colour scheme that makes it difficult to tell what button you do (or don’t) have selected. They also constantly update it, and demand that you download and install the update, which, when you are attempting to set up or reestablish connectivity can be exceedingly frustrating.",
          "author": "rgustu",
          "date": "5 Aug 2026"
        },
        {
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          "body": "This app is so broken and buggy. When I try to login and send a password link to my email it never sends. Sometimes it just puts me into a log in loop of asking for my number and my email over and over again. The help chat function is VERY slow. Waiting ten minutes for anyone to respond to me. I had to go in the store in person to achieve anything. It also saved my old number in the app, even though that number was discontinued. So I was paying for a phone number that didn’t even exist. While it appeared my new number had no service. This app is so bad, I am considering changing phone services altogether.",
          "author": "wanskermonster",
          "date": "5 Aug 2026"
        },
        {
          "rating": 5,
          "title": "Three Pay as You Go",
          "body": "As a pay as you go customer I find this app easy and straight forward, but what I think the app really could a widget, maybe with remaining allowances or pay as you go balances. Otherwise, it's useful and serves its purpose.",
          "author": "Mikeyd314",
          "date": "5 Aug 2026"
        },
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          "rating": 1,
          "title": "Unable to activate the DIY prepaid SIM",
          "body": "Purchased the DIY Prepaid sim ($268 HKD) online and received it 3 days later by mail (HK Postal Service). The DIY Prepaid SIM not available at Fortress electronic store. Followed the instructions on the package. It is useless. It says to download My3 App. The Apple App Store only shows Three app. I don’t know if that is the same. Anyway, will not activate the sim. Called the customer service number provided in the SIM packet, they are not helpful. Saying that customer number is only for monthly plan customers. Additionally, 3 does not have eSim. If your mobile phone does not have SIM card slot, you can not use 3 service.",
          "author": "New Yorker visiting HK",
          "date": "5 Aug 2026"
        }
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