The Roku App (Official)

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 31 Aug 2026

4.7 6060008 ratings · App Store

1. 1/5Good features, but frequently disconnects from devices and becomes non-responsive

   I would have given this app a far better review — it has many very useful features for an app like this — but the one I use the most, "headphone mode", very frequently does not work correctly. It will more often than mot work for an entire move/episode of a show, but whenever the program ends, it will almost invariably stop working. Switching back to the Roku app will yield only a completely non-responsive remote screen. All other components of the app will be nonfunctional in this state, too. Force-quitting the app and restarting it will *sometimes* fix the issue; more often than not, though, it won't, because the app says it can't find the device it was literally just connected to. This leaves the TV/streaming stick without audio as well, and trying to quit whatever app I am using with the physical Roku remote will result in a black screen, and apparently freezing the system. As Roku is a closed platform, debugging/diagnostic tools are not available, so this necessitates a TV/stick reboot. Obviously, this is not desirable behavior. In fact, it is annoying enough that I actually wrote an app review: as a beta tester for many, many products, I usually don't, because I can privately submit a bug report. Unfortunately, this is not so with Roku; I applied to their beta program eons ago with no response, leaving me no choice but to make this public.

   00ce6b185359fe8d64f320c · 30 Aug 2026

2. 2/5Need Improvements, Especially on The Rich Eisen Show Channel

   I got the Roku app for one reason, and one reason only, The Rich Eisen Show. Despite the app not being user friendly and being able to find the live version of the show difficult at best, I enjoyed being able to live stream the show, so I put up with the issues. For example, despite their being an icon with The Rich Eisen Show logo on the hoescreen, I could not watch the show directly from there on the mobile app. I have to search “The Rich Eisen Show”, then go to that link where I could actually watch the live show. But the functionality of the app has gotten worse over time, especially with the most recent updates. Not only is the app constantly freezing, but the recent changes to where the live version of The Rich Eisen Show is NOT on the Rich Eisen Channel, but you have to go to the Roku Sports Channel is not a good improvement. I enjoyed being able to go right from the live show from 9AM-Noon EST, and into the replay of the same show directly afterwards. That way, if I missed anything from the live show that I wanted to see/hear, I can watch though the replay right away. Now, the only show being replayed on The Rich Eisen Show channel is from the previous day, not the current day like it used to be, AND there is no more immediate replay of the current day’s show. I wasn’t a huge fan of the app to begin with, and now I am even less of a fan.

   JReal77 · 30 Aug 2026

3. 5/5Use to be perfect. 5 stars so it can be seen.

   I use to absolutely love this app, it worked perfectly and there were very few problems I had with it. Now if i would like to listen through another device, I have to manually connect it, and that shows me an IP address that when i enter to manually connect, it is invalid. No amount of restarting fixes this. I have gone to the FAQ and did ALL of the things it showed that said it should help. It did not. Even if it did I would have to keep the app open because the moment I turn the screen off of the device that it is playing from, it will close the app ENTIRELY. Again I have gone to FAQ for this issue and nothing. I have no idea what is going on or why this is happening but it is genuinely so annoying and so frustrating. I thought it might be because I need to update the app or that I needed to reset my Roku. I checked for updates, none. So I just reset my Roku and only then did it “fix” things. This is also happening to the rest of my family who all use this app and listen through it instead of through the tv. I understand that resetting can seem very little to some but it is very frustrating that JUST TO CONNECT TO MY ROKU, I have to entirely RESET SAID ROKU. Please fix this.

   thisnickistaken.tryagain · 30 Aug 2026

4. 5/5Don’t let the love reviews fool you they just lost their remote and want to watch tv.

   Their are so many problems with Roku, the remotes and this app you can’t list them all, 3 stars because their products are fine at best and Roku doesn’t care to have a product better than that and it’s glaringly obvious. Even with 1k upload and download and brand new devices (been using Roku for over 10 years because it’s affordable so I guess that means they don’t have to care or try right?) the app crashes all the time especially if you use the “play audio through the phone” they update the privacy policy more than their actual products. When the typing feature does work you’re fighting a heavy delay. The only reason people love the app is because they design their remotes to be the most easily lost thing on the planet. The app will try to connect to a tv you used once at a friends house before it even lets you consider using your own device. By that I mean a device that is on and connected to the same isp as your phone shiny register as on for up to 20 minutes. Roku does not care, 10 years later and all they fixed was the problem where Roku decided it didn’t want to connect to your internet for a few hours.

   Octorye · 30 Aug 2026

5. 4/5Why I love the Roku app

   I recently got a 24 inch Roku TV, and I’ve already lost the remote. Since then, I realized I could download the Roku app and use that as the remote which has been super helpful. The Roku app is very helpful for my everyday use as I don’t have to keep track of a remote anymore and I keep my phone on me 24 seven so I always have it whenever I need it. I’ve still been able to watch TV without my remote and that has been wonderful. Now about my Roku TV. I bought a 24 inch TV for my birthday at Walmart, and it is so cool. It has backdrops and all the updated technology and I recently signed in all of the apps so I could use it. I’ve already watched so many good Christmas movies and I just really enjoy my Roku TV overall. For some advice, if you are looking to buy TV, there are some really good brands out there, but I would definitely recommend Roku first. It has updated features like backdrops and their remotes are super easy to replace. Don’t worry, I have a new remote on the way. I would definitely recommend a Roku app and a Roku TV if you were looking to buy an HTV. There are so many other benefits to Roku over other brands, so I would look those up yourself. Thank you guys for listening to my review about Roku and I hope you all have an amazing day and a wonderful holiday. 💜💜💜

   P-sterling · 30 Aug 2026

4.7 4699063 ratings · Google Play

1. 2/5

   I'm being charged for a channel I don't even know what it is. Not a channel I subscribed too

   Ingrid Liel · 1 Aug 2026

2. 1/5

   getting charges that I'm not sure why they are happening.

   Terry Vogelzang · 1 Aug 2026

3. 5/5

   awesome

   Stue · 1 Aug 2026

4. 1/5

   The Roku Channel is beginning to suck. Roku would you please do something about the repetitive commercials? How many times are you going to show Folgers commercials? Not to mention the other repetitive low-budget commercials. It's SO Annoying! I have to quit watching Roku Channel programming and just stick with STARZ or MGM. It's like every 5 minutes the same commercial returns. Insane! Good way to run customers off.

   Miss Bliss · 1 Aug 2026

5. 1/5

   I figured I could give a bit of a better explanation of what's happening with my stuff. it will work and do everything else fine everything is up to date and its just about perfect until I use private listening it will play it for a second and then cut out the TV still plays and it will then close out the app after a few seconds of doing nothing. we tried different phones and earphones it just doesn't want to work it'll play for a second and lag out.

   Mitchell · 1 Aug 2026

Privacy

Accessibility

No accessibility labels collected yet.

Privacy

Accessibility

No accessibility labels collected yet.

• 14.0.0.9462138 · 9 Jul 2026
• 14.1.0.10098392 · 21 Aug 2026