Text Vault - Texting App

Shown for US

• Different Number Monthly — $9.99/month
• Different Number Monthly — $14.99
• 100 Text Credits — $5.99
• 250 Text Credits — $14.99
• 50 Text Credits — $4.99
• Alternate Number — $9.99
• New Number Offer — $4.99
• Number Level 4 — $9.99
• Starter Credits — $4.99
• Virtual Number — $9.99

Last verified 30 Aug 2026

Shown for US

4.4 22866 ratings · App Store

1. 5/5Unclear fees but good customer service

   I originally posted 1 star but came back to revise it. The app & reference site lack basic information, but their customer service quickly responded to my email (like within a few hours) & hooked me up w/ an extension that wasn’t necessarily due, as a courtesy for the lack of clarity. I did previously purchase for use, & everything worked as I expected. It’s still not clear, however, if you have to purchase a phone number subscription (or certain amount of phone numbers w/ limitations) AND credits for each text sent & received (2 credits for pictures). So kudos on customer service & please add more detailed info

   RachelF4 · 30 Aug 2026

2. 1/5Don’t waste your time

   Most apps that offer free text and free phone calls will let you pick out a phone number and they have free texting and free calling with an actual dial pad with numbers. This app is so greedy, after you sign in, it takes you straight to the pay options displaying all the paid plans available and they have it worded so that you think it’s not a free text app and the only option is to pay for their service. To me, that is like a homeless person coming up to your window and begging for money. It’s a deal breaker for me... Once you back out because you thought it was a free text and calls app....then it declares you have 100 credits (5 free texts) with your anonymous number. Just try and find the dial pad, waste of time going thru their menu which I stupidly spent 10 mins . I’m not sure you can make calls because I entered a number and hit call phone and it didn’t make a call. How this app got the #1 most popular spot when I searched for free text is a mystery to me ? There is no faq ,or help section... only an option to email their support which ...why bother emailing because that also takes up precious time. Hitting delete and going back to textnow

   lookingforFREE · 30 Aug 2026

3. 1/5Canceling the subscription is not allowed

   If an issue arises or in the event a subscriber wishes to cancel the subscription, the Contact Support does not reply to the email. The only way to cancel paying the monthly fee is to send an email which I have numerous times and have not heard anything back. I don’t appreciate getting charged for the monthly fee since I am not using the app. There should be an option within the app to cancel the subscription, but since there is not that shows the lack of integrity this company has towards its customers, as well as the confidence that the app will being satisfying. They clearly know customers won’t want to keep this app which is why it is nearly impossible to cancel. This is my fault if it stated in the app details that this would be the process of canceling. So, shame on me for not thoroughly reading the details. I won’t be making this mistake again for such a poorly manufactured app. I suppose in a way, I should be thanking the company for cheating me out of my money so I learned the lesson to be more aware next time to prevent this from happening again.

   klovrien · 30 Aug 2026

4. 1/5Zero stars… no free speech?

   In a personal conversation I was standing up for a friend of mine who is LGBTQ+. My messages kept getting “rejected by sender” because apparently there’s some type of filter for certain words or phrases, and it considered what I was saying was “hate speech and against the policy,” but it wasn’t the case at all. Where I was defending a loved one and supporting accepting people as they are, my messages were still rejected? I believe in an app that I purchased to be able to use (I had upgraded) that none of my messages should be filtered at all, regardless of a user’s words or opinions. Especially in a case where it was completely false. I wish I could have got my money back because I don’t feel comfortable using this as my personal text number knowing that all my messages are either being read by AI or ran through a filter, it’s a violation of privacy.

   MCate22 · 30 Aug 2026

5. 5/5My second favorite text app, and that says a lot

   They’re only fault by me is that they are too concerned with insisting upon importing contacts, literally have prevented me from texting at times because I’d refuse. I understand they have security concerns, of peoples interactions. However, they are designers and builders of technology, not a moral authority, nor law enforcement. It is likely intended with the best of intentions, however, not all of us play or abide by the same codes or worldviews. They would do far better sticking to what they do best and is their businesses purpose. Slippery slope between good intentions and know it all fascists and dictators

   Gh0st_fac3d · 30 Aug 2026

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