TeleConsulta MD

• Free

Last verified 5 Sep 2026

4.9 10919 ratings · App Store

1. 2/5It’s a Triple S app but it’s 100% patient payment

   The experience here is pretty awful. I redownloaded the app after being directed by a nurse via telephone Teleconsulta. The good: I reached a doctor within minutes, she gave me a prescription for labs and antibiotics. The bad: I paid 100% for the appointment with ny credit card despite having entered my insurance information. Isn’t this an Insurance app? Then why am I paying out of pocket for my visit? The ugly: I was prescribed antibiotics within a 3 minute visit but the doctor didn’t have labs to confirm her diagnosis. I got my labs results yesterday a few hours later (2:30pm) and the doctor never responded any of my messages to read me the lab results, nor did they confirm their initial diagnosis, nor did they discuss with me bed rest, or provide me with a medical certificate after my message request. 24 hours later and they’re offline and not answering. I had to use Google to interpret my lab results and begin taking the antibiotics. I’m awaiting a refund from the app’s backend provider. And they’re flabbergasted as to why the app charged me for the full visit when my insurance was fully entered. Triple s, do better!

   sheivr · 5 Sep 2026

2. 4/5Still scheduling problem

   I scheduled a telemedicine appointment for 7:15. The app said I’d get an email confirmation. The confirmation arrived via text for an hour later from the time I requested. The app continues to have an issue with scheduling for an hour later than you request. I signed on for the time I requested and did my appointment. That was great but I wish they would fix their scheduling.

   Brainnfun · 5 Sep 2026

3. 5/5Can’t book

   For the past three weeks I’ve been trying to book an appointment and won’t let me. I find my doctor, my desire date and time and when it’s time to hit book, it does nothing. I looked to see if the app needed update, I tried deleting and downloading the app again, I called support, and nothing works.

   Fran1106 · 5 Sep 2026

4. 5/5The Best Solution

   TeleconsultaMd is definitely a life changer for people on the go and a solution for access barriers, such as the lack of Drs in Puerto Rico, including pediatricians. The flexibility of immediate or scheduled appointments makes healthcare so much easier, and the Drs are caring and super friendly.

   Glorygms · 5 Sep 2026

5. 1/5Short biased and inneficient service and app time bugs.

   1. When scheduling shows a time (6:00pm) but receive another in the email (7:00pm). Inconsistency I waited over three (3) hours over all, the 1st the doctor never connected at the time scheduled in the app nor an hour later as stated in the email. Tried again no luck. Maybe she is a “ghost” doctor profile to make patients waste their time or maybe she died while online. Either way needs to be fixed. When I finally got to see a doctor 3 hours later she refused to give me a sick sheet because I called “too late”. Their policy states different. The doctors on these app offer only very limited services and at their biased discretion. I work on a 24hr operation. What does seeing a doctor at 9pm has anything to do with her seeing me and refusing to give me a sick sheet because it’s “too late”. She is working at that time. Telehealth can be a lot of things and I understand doctors discretion on better judgement but this was just mediocrity and biased work. Hoping to see improvements and better employee management.

   guguigaga · 5 Sep 2026

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