Telecel Play (Ghana)

Name: Telecel Play (Ghana)
Rating: 4.6 (16020 reviews)
Author: Ghana Telecommunications Company Limited

by Ghana Telecommunications Company Limited

iPhone · iPad

Active Last checked 5 Sep 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Utilities

AppCorpus categories

Utilities

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

28 store screenshots

Pricing & paywalls

App Store

Free

Last verified 5 Sep 2026

Ratings & reviews

App Store

4.6 16020 ratings · App Store

5/5Best App
I see most people saying the app is a mess or a disappointment , I should say maybe they’re using the old version. Pay no heed to the stupid comments people are passing here . The App is super good , you get to login to your account with number and password without the SIM card , making is very easy to retrieve your money even when your SIM card is lost or damaged .. the app does whatever the SIM card does just that you cannot buy airtime for another network which is not quite important… THE APP IS SUPPER GOOD and I’m happy they keep updating to make it even more better .

eric_dc20 · 5 Sep 2026
1/5Multi Problems
With the new Design the traditional buffer that indicates your data balance is still empty even after buying bundle plus the amount is difficult to read unlike the old version. If it’s 2GB Please show 2GB and not “null” with a new whole bunch of figures which I don’t understand. It shows null and too many error pop ups after loading a service and it takes forever in loading. It wasn’t like this with the old version. The old UI was way better and user friendly and even a lay person can navigate through. Checking normal t-cash balance will take forever and at the end a pop up error message. Please I think the old UI is way better or better still fix all these problems. Apps are suppose to make things easier and not difficult. That’s when you get people downloading the app. I encouraged people to download the app when we had the old UI, but now they’re all complaining of the same issue and finding it difficult to navigate. This is so frustrating especially when you wanna do something urgently.

Orbbs · 5 Sep 2026
1/5Need to work on a more intuitive design for the app
This app is extremely difficult to use. I have been trying for over an hour to pay for my FBB package on the app. No success. I also haven’t found any resources online on how to do that. Now I have loaded money onto my account and just can’t figure out how to buy a bundle. I advise the app developers to really look beyond just putting buttons on the app to really making this app more intuitive. Eg I should not have to request to change my FBB package before I can purchase a different bundle. I should be able to easily use cash to buy a bundle. Why is there a second step to this. There is no point in providing information on all the bundles on Telecel in the app if the next step from selecting my preferred bundle is not “buy this bundle”. A lot of the info here is simply not actionable. User experience needs A LOT of work.

Alph12345 · 5 Sep 2026
1/5Critical issues
I can’t log in because I don’t receive the SMS verification before the 1 minute time-out. Initially, when I could log in, user-session logs me out too quickly. This strict user session expiry can be restricted to t-cash features only. I am a broadband user and cannot move data to mobile on the app since I use my SIM card in mi-fi device. Use case scenarios of customers who don’t have their SIM cards in phones but have it in mifi devices or routers should be considered. Most features for fixed broadband management don’t work and always generate an error. There is inadequate information about broadband packages which has led to me losing so much money when trying to subscribe. I would’ve been paying for more packages but all these issues and countless others have forced me to buy on another ISP. I would be happy to hear these issues have been fixed.

Paulvidi · 5 Sep 2026
5/5Best App
I have both mtn and Telecel SIM cards. Is much easier to use Telecel app then mtn. With Telecel app you don’t need your physical SIM card to use the app which is plus. If you have a WiFi you go to go. With mtn you have to have their card and their data before you can make the app to work because without the SIM card you can’t retrieve the OTP that mtn will send to you. This make this app the best. 5 star

Panyin61 · 5 Sep 2026

Privacy & accessibility

App Store

Privacy

Data Not Linked to You — Other Purposes — Location — Precise Location Developer declared
Data Not Linked to You — Location Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

26.2.1
Fixed issue with crashes on iOS 15 and iPhone 7 users Improvements & Bug Fixes
26.2.2
We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App
26.4.1
We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App
26.6.1
Personalize Your Experience Customize your home page to put the features and content you use most right where you want them. Fresh Icon Styles Give the app a new look by choosing icon styles that match your preference and personality. Enhanced Security Improvements We've strengthened security to provide a safer, more secure experience and better protect your account. Update now and make the app truly yours!
26.8.1 · 6 Aug 2026
We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App
4.5.0
TGMA Campaign Bug Fixes
5.0.0
Refreshed UI Additional Cash Services Utilities
5.0.1
Major improvements & bug fixes
5.0.2
DARK MODE
5.0.3
Postpaid Subscription Information Hybrid Subscription Information Red Loyalty for Business Agent Locator
5.0.4
Improvements & Bug fixes
5.0.5
Improvements & Bug fixes
5.0.6
Super Care Gaming Enhancements Red Loyalty Expansion Major Improvements & Bug Fixes
5.0.9
Major Improvements & Bug fixes
5.1.0
Insomnia Red Loyalty Expansion More Money Update Improvements & Bug Fixes
5.1.1
Use your red coins to offset your bill using our Red Loyalty Offer Pay for all your ECG, Ghana Water & Multichoice bills in one place. Send money from your Telecel cash wallet to your bank account - quick & easy You can buy special offers for your self and loved ones. Browse the bundle to see your offer Get quick access and real-time updates on your bundles and airtime—customized for your needs! Enjoy a more reliable app with these bug fixes
5.1.2
Minor bug fixes
5.2.0
Enhanced Security: Log in securely with your username and password for improved account protection. Seamless Access: Enjoy quick and secure login with your fingerprint or Face ID. Convenient Payments: Easily pay your utility bills using Telecel Cash. Improved Cash Services: Experience faster and smoother money transfers. Lite Mode: Boost performance, focus on essential services, and reduce data usage for a faster, more efficient experience.
5.2.2
New Feature Alert: Buy, Vote & Win Big! We’re excited to roll out a brand-new feature that brings the thrill of rewards and the power of your voice together! What’s New? Buy Bundles – Get access to exclusive offers and value-packed bundles tailored just for you. Vote for Your Favorite Artist – Show love to your top artist in the upcoming TGMA (Telecel Ghana Music Awards) and make your vote count! Spin to Win – Every purchase and vote earns you a chance to spin the Wheel of Rewards and win exciting prizes! Bug Fix – Signing up is now smoother than ever! Don’t miss out on this epic combo of music, rewards, and surprises. Update the app now and dive into the fun!
5.2.3
New Feature Alert: Buy, Vote & Win Big! We’re excited to roll out a brand-new feature that brings the thrill of rewards and the power of your voice together! What’s New? Buy Bundles – Get access to exclusive offers and value-packed bundles tailored just for you. Vote for Your Favorite Artist – Show love to your top artist in the upcoming TGMA (Telecel Ghana Music Awards) and make your vote count! Spin to Win – Every purchase and vote earns you a chance to spin the Wheel of Rewards and win exciting prizes! Bug Fix – Signing up is now smoother than ever! Don’t miss out on this epic combo of music, rewards, and surprises. Update the app now and dive into the fun!
5.2.4
Added an extra layer of security by locking your account access to your personal device — helping prevent unauthorized logins. You can now buy data bundles for friends and family on other networks directly from the app. More convenience, more freedom! We've polished and refreshed the user interface for a smoother, more intuitive experience — faster, cleaner, and easier to navigate. Stay tuned for exclusive promotions, and exciting offers launching right inside the app!
5.2.5
Improvements & Bug Fixes Resolved animation issues affecting Samsung devices running One UI 7—animations now play smoothly without glitches. Fixed freezing and unresponsiveness when tapping on specific cards—interactions are now faster and more reliable. Update now to enjoy a smoother experience!
5.3.0
Merchant Payments: Faster and smoother payment process. SME Bundles: New monthly bundles for small and medium enterprises. ECG Receipts: Your bill payment receipt now includes a token. App Walkthrough: A new guided tour to help you get started. T-Cash for Bundles: Use T-Cash to buy special bundles. Enterprise Profiles: Enhancements for easier profile management. Biometrics: Improved login with fingerprint and facial recognition.
5.3.1
Improvements & Bug fixes
5.3.2
31 Days of Christmas campaign where users earn prizes for consistently purchasing bundles during the month of December. You can now view eligible countries for the specific voice and data offers you buy when roaming. Rate your experience, submit issues, feature requests, and general feedback directly from the app. You can now buy your mobile flexi bundles with Telecel Cash. Enterprise customers can now settle their bills using Telecel Cash or third-party payment methods.

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Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 5 Sep 2026
Sources: App Store

Independent summary has not been published yet.

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AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

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Compare Telecel Play (Ghana) with GWCL.

View JSON

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      "reviews": [
        {
          "rating": 5,
          "title": "Best App",
          "body": "I see most people saying the app is a mess or a disappointment , I should say maybe they’re using the old version. Pay no heed to the stupid comments people are passing here . The App is super good , you get to login to your account with number and password without the SIM card , making is very easy to retrieve your money even when your SIM card is lost or damaged .. the app does whatever the SIM card does just that you cannot buy airtime for another network which is not quite important… THE APP IS SUPPER GOOD and I’m happy they keep updating to make it even more better .",
          "author": "eric_dc20",
          "date": "5 Sep 2026"
        },
        {
          "rating": 1,
          "title": "Multi Problems",
          "body": "With the new Design the traditional buffer that indicates your data balance is still empty even after buying bundle plus the amount is difficult to read unlike the old version. If it’s 2GB Please show 2GB and not “null” with a new whole bunch of figures which I don’t understand. It shows null and too many error pop ups after loading a service and it takes forever in loading. It wasn’t like this with the old version. The old UI was way better and user friendly and even a lay person can navigate through. Checking normal t-cash balance will take forever and at the end a pop up error message. Please I think the old UI is way better or better still fix all these problems. Apps are suppose to make things easier and not difficult. That’s when you get people downloading the app. I encouraged people to download the app when we had the old UI, but now they’re all complaining of the same issue and finding it difficult to navigate. This is so frustrating especially when you wanna do something urgently.",
          "author": "Orbbs",
          "date": "5 Sep 2026"
        },
        {
          "rating": 1,
          "title": "Need to work on a more intuitive design for the app",
          "body": "This app is extremely difficult to use. I have been trying for over an hour to pay for my FBB package on the app. No success. I also haven’t found any resources online on how to do that. Now I have loaded money onto my account and just can’t figure out how to buy a bundle. I advise the app developers to really look beyond just putting buttons on the app to really making this app more intuitive. Eg I should not have to request to change my FBB package before I can purchase a different bundle. I should be able to easily use cash to buy a bundle. Why is there a second step to this. There is no point in providing information on all the bundles on Telecel in the app if the next step from selecting my preferred bundle is not “buy this bundle”. A lot of the info here is simply not actionable. User experience needs A LOT of work.",
          "author": "Alph12345",
          "date": "5 Sep 2026"
        },
        {
          "rating": 1,
          "title": "Critical issues",
          "body": "I can’t log in because I don’t receive the SMS verification before the 1 minute time-out. Initially, when I could log in, user-session logs me out too quickly. This strict user session expiry can be restricted to t-cash features only. I am a broadband user and cannot move data to mobile on the app since I use my SIM card in mi-fi device. Use case scenarios of customers who don’t have their SIM cards in phones but have it in mifi devices or routers should be considered. Most features for fixed broadband management don’t work and always generate an error. There is inadequate information about broadband packages which has led to me losing so much money when trying to subscribe. I would’ve been paying for more packages but all these issues and countless others have forced me to buy on another ISP. I would be happy to hear these issues have been fixed.",
          "author": "Paulvidi",
          "date": "5 Sep 2026"
        },
        {
          "rating": 5,
          "title": "Best App",
          "body": "I have both mtn and Telecel SIM cards. Is much easier to use Telecel app then mtn. With Telecel app you don’t need your physical SIM card to use the app which is plus. If you have a WiFi you go to go. With mtn you have to have their card and their data before you can make the app to work because without the SIM card you can’t retrieve the OTP that mtn will send to you. This make this app the best. 5 star",
          "author": "Panyin61",
          "date": "5 Sep 2026"
        }
      ]
    }
  ],
  "privacy": [
    {
      "store": "apple",
      "declarations": [
        {
          "title": "Data Not Linked to You",
          "detail": "Other Purposes — Location — Precise Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Location",
          "source": "Developer declared"
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      "accessibility": []
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  "changes": [
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      "store": "apple",
      "version": "26.2.1",
      "released_at": null,
      "notes": "Fixed issue with crashes on iOS 15 and iPhone 7 users Improvements & Bug Fixes"
    },
    {
      "store": "apple",
      "version": "26.2.2",
      "released_at": null,
      "notes": "We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App"
    },
    {
      "store": "apple",
      "version": "26.4.1",
      "released_at": null,
      "notes": "We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App"
    },
    {
      "store": "apple",
      "version": "26.6.1",
      "released_at": null,
      "notes": "Personalize Your Experience Customize your home page to put the features and content you use most right where you want them. Fresh Icon Styles Give the app a new look by choosing icon styles that match your preference and personality. Enhanced Security Improvements We've strengthened security to provide a safer, more secure experience and better protect your account. Update now and make the app truly yours!"
    },
    {
      "store": "apple",
      "version": "26.8.1",
      "released_at": "2026-08-06",
      "notes": "We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App"
    },
    {
      "store": "apple",
      "version": "4.5.0",
      "released_at": null,
      "notes": "TGMA Campaign Bug Fixes"
    },
    {
      "store": "apple",
      "version": "5.0.0",
      "released_at": null,
      "notes": "Refreshed UI Additional Cash Services Utilities"
    },
    {
      "store": "apple",
      "version": "5.0.1",
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      "notes": "Major improvements & bug fixes"
    },
    {
      "store": "apple",
      "version": "5.0.2",
      "released_at": null,
      "notes": "DARK MODE"
    },
    {
      "store": "apple",
      "version": "5.0.3",
      "released_at": null,
      "notes": "Postpaid Subscription Information Hybrid Subscription Information Red Loyalty for Business Agent Locator"
    },
    {
      "store": "apple",
      "version": "5.0.4",
      "released_at": null,
      "notes": "Improvements & Bug fixes"
    },
    {
      "store": "apple",
      "version": "5.0.5",
      "released_at": null,
      "notes": "Improvements & Bug fixes"
    },
    {
      "store": "apple",
      "version": "5.0.6",
      "released_at": null,
      "notes": "Super Care Gaming Enhancements Red Loyalty Expansion Major Improvements & Bug Fixes"
    },
    {
      "store": "apple",
      "version": "5.0.9",
      "released_at": null,
      "notes": "Major Improvements & Bug fixes"
    },
    {
      "store": "apple",
      "version": "5.1.0",
      "released_at": null,
      "notes": "Insomnia Red Loyalty Expansion More Money Update Improvements & Bug Fixes"
    },
    {
      "store": "apple",
      "version": "5.1.1",
      "released_at": null,
      "notes": "Use your red coins to offset your bill using our Red Loyalty Offer Pay for all your ECG, Ghana Water & Multichoice bills in one place. Send money from your Telecel cash wallet to your bank account - quick & easy You can buy special offers for your self and loved ones. Browse the bundle to see your offer Get quick access and real-time updates on your bundles and airtime—customized for your needs! Enjoy a more reliable app with these bug fixes"
    },
    {
      "store": "apple",
      "version": "5.1.2",
      "released_at": null,
      "notes": "Minor bug fixes"
    },
    {
      "store": "apple",
      "version": "5.2.0",
      "released_at": null,
      "notes": "Enhanced Security: Log in securely with your username and password for improved account protection. Seamless Access: Enjoy quick and secure login with your fingerprint or Face ID. Convenient Payments: Easily pay your utility bills using Telecel Cash. Improved Cash Services: Experience faster and smoother money transfers. Lite Mode: Boost performance, focus on essential services, and reduce data usage for a faster, more efficient experience."
    },
    {
      "store": "apple",
      "version": "5.2.2",
      "released_at": null,
      "notes": "New Feature Alert: Buy, Vote & Win Big! We’re excited to roll out a brand-new feature that brings the thrill of rewards and the power of your voice together! What’s New? Buy Bundles – Get access to exclusive offers and value-packed bundles tailored just for you. Vote for Your Favorite Artist – Show love to your top artist in the upcoming TGMA (Telecel Ghana Music Awards) and make your vote count! Spin to Win – Every purchase and vote earns you a chance to spin the Wheel of Rewards and win exciting prizes! Bug Fix – Signing up is now smoother than ever! Don’t miss out on this epic combo of music, rewards, and surprises. Update the app now and dive into the fun!"
    },
    {
      "store": "apple",
      "version": "5.2.3",
      "released_at": null,
      "notes": "New Feature Alert: Buy, Vote & Win Big! We’re excited to roll out a brand-new feature that brings the thrill of rewards and the power of your voice together! What’s New? Buy Bundles – Get access to exclusive offers and value-packed bundles tailored just for you. Vote for Your Favorite Artist – Show love to your top artist in the upcoming TGMA (Telecel Ghana Music Awards) and make your vote count! Spin to Win – Every purchase and vote earns you a chance to spin the Wheel of Rewards and win exciting prizes! Bug Fix – Signing up is now smoother than ever! Don’t miss out on this epic combo of music, rewards, and surprises. Update the app now and dive into the fun!"
    }
  ],
  "alternatives": [
    {
      "app_id": 1568116192,
      "name": "GWCL",
      "url": "https://appcorpus.com/apps/gwcl-1568116192",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 6446624307,
      "name": "Mysterium VPN: Fast & Secure",
      "url": "https://appcorpus.com/apps/mysterium-vpn-fast-secure-6446624307",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-09-05",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
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    ]
  },
  "availability_markets": {
    "live": [
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    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
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  },
  "features_slice": {
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        "label": "Free",
        "kind": "free",
        "status": "inferred",
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      }
    ],
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    "data_cutoff": "5 Sep 2026"
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}