TeamSnap

• TeamSnap Ad Free — $2.49
• TeamSnap Ad Free — $5.99
• TeamSnap Plus — $1.99
• TeamSnap+ Content & Ad-Free — $6.99
• TeamSnap+ Content & Ad-Free — $7.99
• TeamSnap+ Content & Ad-Free — $49.99
• TeamSnap+ Content & Ad-Free — $59.99

Last verified 29 Sep 2026

4.8 60040 ratings · App Store

1. 1/5Intentionally deceptive to take your money

   I have been using TeamSnap for years both as a parent and as a coach. As a coach, this spring, I want to add availability options so I could see who is going to be there. I upgraded my account in April. the season just ended, and I wanted to downgrade my account for lack of the need to check availability. I went in the application and looked at account/subscriptions. It did not show that I had any subscriptions or memberships. I thought that was weird, but that was what the account screen was showing. This morning I woke up and saw a charge for the monthly fee on my account. I looked around and realized that you had to log into the website on a browser in order to see the memberships. oh, and of course they won’t refund even though it happened this morning. Why wouldn’t they put that information in the mobile app which is what people use 99% of the time? This is completely deceptive. The fact that they don’t refund even though it is clear I have not used the app for the availability purpose (just updated today) is absolutely ridiculous and clearly trying to take advantage of people. I am going to look elsewhere when it comes to tracking my own personal team. I will not give them another cent.

   dSIlv230 · 29 Sep 2026

2. 1/5Difficult to use and no service to help

   Household invitations from a household organizer are sent via email. Household invite clicks on the link and forwarded to login in prompt. If invite creates an account and searches for invitation the result is “sorry unable to find invitations” . If invite logs in with household organizer user name and password they see the organizers invitation — no way to accept by invite to household. An endless un useful circle. All self help articles do not address household adds, only how to add to team. Found a self article on their site regarding a family member and the link is broken not working. Chat with a rep is hours long wait. Email is faster but will respond in a “couple of hours”. No response as of yet.. App is not intuitive and lacks user directions and instructions. Team invitation process is just as un useful. Team invitations never arrive in junk mail or inbox. When searching for invitation on team snap site on laptop or app using your registered email for the team that includes all emails of the household joining / registered it prompts a message that it recognized your email but no invitation has been sent after multiple invitations have been sent! We’ve spent six days 2-3 hours a day trying to fix the issue with no help from team snap.

   BrenLoren · 29 Sep 2026

3. 3/5The best - except

   This app is the best IMO of the apps like this to help with sports teams. Things just work properly - you can put directions to the games and it links to maps, you can put in schedules and the chat has full feature functionality unlike some alternatives. However, the monetization in this app is greedy and gross. If we did things the way the app is designed, we’d be paying multiple dollars per month, per team. Not to mention a few more on the team member end just to get rid of ads. Considering that everyone wants free reign to hit your wallet repeatedly these days, I’d be broke if I did everything like this. Many, many features are locked behind the paywall, including availability and even having more than 15 on the roster. But even if you pay, your roster is still capped at 25 until you go up yet another tier. Notifications are buggy - you usually have to click out of the screen you’re on to reset them because ads are generated when you change screens. TL;DR - they’re the best around. Unfortunately they know it. When I have more than 15 players I use an alternative and just live with it.

   Tbeau22 · 29 Sep 2026

4. 4/5Good, but Photo viewer needs work.

   This is a very popular easy to use team app. Have used it for years on many teams. One nice feature is the photo sharing ability built in under the “media’ tab. They include a generous amount of space and you can upload full-res photos which can then be shared by team members. The one downside is viewing. The standard viewer is 4x6, and it does not support using keyboard arrows like windows and other apps to scroll through the pictures. Instead you have to click the little next or previous arrows above the pick. Very monotonous and uncomfortable. Even more annoying is if you want to see the full size image you can click on the picture, but there are no controls to go to the next (or previous) pic! And since they don’t support keyboard direction keys, you have to figure out for yourself what to do. Which is hit your browser back button to take you back to the previous screen. Hard to believe something so simple (yet important) to basic functionality was overlooked. Hopefully they’ll add it soon.

   Watchin the Wheels Go Round · 29 Sep 2026

5. 4/5Great app with one flaw they clearly are choosing not to fix

   PROs: This app is great. Easy to add teams from multiple sports to organize practices, games, field locations, notes, etc. Also seamless integration with Applemaps or Waze (dependent on team manager putting right gps location into teamsnap). Ability to view schedule by sport, or across all teams for an overview of all the sports-related shuttling you have to plan around for the next month is indispensable. I literally cannot think of any way to make it more efficient to manage multiple kids in multiple sports. CON: it is great to be able to share files as attachments to team communications (documents, pictures of the team, etc.). This can only be done via computer, not tablet or mobile device. This is absurd in the year 2018. Every app on every mobile device has seamless ability to take a picture and attach to whatever communication is being sent. If anyone minding the shop cares about the customer experience, someone in the brain-trust at Teamsnap will put someone on a project to add this feature, and in 6 Months we’ll all enjoy it.

   Fletch F Fletch Esq. · 29 Sep 2026

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