TD Bank (US)

• Free to download

Last verified 30 Sep 2026

4.8 252258 ratings · App Store

1. 1/5just skip td bank and go straight to chase bank

   I switched to TD Bank in an attempt to escape citizens bank and their terrible app. Since January, I've learned that not only is their app at the same level of functionality, but their bank policies are so much worse. Citizens Bank will be honest with you if there's something they can't do for you or a functionality of the account that won't work for you. I told TD when I signed up that I needed this account not to be able to go overdraft and to do whatever they had to do to make sure that if there wasn't enough money in the account for the purchase, the purchase would decline. I was assured that would be the case. It was not. I also told them I needed free, unlimited, transfer internally, told that was the case, and that also did not happen. It'll tell me my instant transfers went through, but they never do. Then when you call, they let you know that you only have six internal transfers a month for free and after that, they'll fine you. Spent 30 minutes on the phone going through levels of management to make an INTERNAL, INSTANT TRANSFER. too long, didn't read: Skip TD bank and go straight to chase bank if you're looking for functionality, and a bank account that'll actually work the way it was advertised to.

   dkc2405 · 30 Sep 2026

2. 1/5Banner across your account screen you cannot dismiss, disable, opt out of, or ignore.

   It feels like a punishment and TD isn’t the only app doing this right now. This trend where you must “finish your account setup” by enabling everything under the sun, spread your banking information across all aspects of your live and theirs, allow full unrestricted access, and allow every notification they can think of or your account isn’t complete and you’re wrong and stupid for not doing it. I have every notification enabled that I want, I’m not shoving my bank details into everything that can retain debit card/account numbers, and I can’t be expected to enable direct deposit on every account. Force closing the app does nothing, I already deleted it and reinstalled it to fix a mobile check deposit thing, the three options to leave the screen are cancel which saves your progress, “I’m done” which saves your progress, and “not now” which saves your progress. “I’m done” should mean that I am done and do not want further enabling and this should dismiss the banner but it does not because TD no longer cares. Why are you doing this? I have my account, and my app, set up the way I want and intend to use it for, the only thing you’re teaching me is that it’s a good idea to search for other banking options.

   Yeahitwasme · 31 Jul 2026

3. 1/5TD Bank and it’s Mobile App is the worst!

   I have attempted multiple times to download the newly required TD app that os compatible only with the new iPhones. My phone is 3+ years old an each time I attempt to download it, I am blocked from doing so, due to my phone’s lack of capacity. I’ve had nothing but trouble with TD and it’s various apps. I’ve been unable to use its app for well over three (3) weeks now, and where I am now there is no TD bank for over a 2 hours drive in to Charlotte NC. TD needs reporting to the NA of bankers and a complaint filed with the OCC. It needs shutting down. A few weeks back I made a $2K (!) pmt on my Visa card by check, in person in Fla, one day before that due date, and it was not credited, but got lost for 2 days. Bank CS reps searched for it and could not find it. Then, when found 2 days later it credited me for the amount but as paid on the due date. The TD app is rarely accurate and most often unusable. It has to be re-downloaded often. I was forced to update the app since last week and it will not download because my 3 yr old iPhone has no available capacity for the update. TD IS A HORRIBLE BANK AND ITS TECH WORKERS ARE AN EMBARRASSMENT. I WILL HAVE TO CLOSE OUT MY SENIOR CHECKING BANK AND VISA ACCOUNTS AND GO ELSEWHERE, BUT FIRST I AM FILING A COMPLAINT WITH THE US OCC - Office Of The Comptroller of Currency - THAT REGULATES IT. IT NEEDS SHUTTING DOWN IN THE USA. IT IS A CANADIAN BANK THAT IS OPERATED DESPICABLY HERE IN THE USA.

   TD VICTIM · 30 Sep 2026

4. 5/5Love the app and Adore TD reps.

   The app is in constant use for me, I’d be lost without it at this point. It’s always worked perfectly. I absolutely love and appreciate the ASAP call feature. There doesn’t seem to be much difference between this version and the old version, but it’s still working great. There are glitches on the app and across TD since the updates, however I know TD will get them all worked out, so patience is all we need to have and taking the time to ask for supervisors to say thank you for the reps above and beyond help if you have to call them. I do that all the time. Every call, a rep gets a thank you directly to a supervisor because they deserve more gratitude and patience over angry calls. Top notch, exceptional company, online banking and people. No I don’t work for them. I’m a customer who’s been treated like a human being for years by the most wonderful people and I’m sharing my gratitude here also. Re: Reply to JC. So happy to know the reviews are being seen and hopefully you know how much you’re appreciated. TD has been amazing with me through ‘so’ much. The app is perfect. Thank you greatly for your reply, JC. Wish I could express all the why’s for my comments about and apart from the app. Both are exceptional!! Best to you :)

   It'sMeMel · 30 Sep 2026

5. 2/5Can’t access anything

   Opened my account, TD made 2 credits and 1 debit to my Schwab account for verification. I could not verify because the app (and website) wouldn’t let me log in anymore. It said to visit a branch or call. So I went to the closest branch in Pinehills Massachusetts, told them I had just opened an account and needed it verified so that I could get online access (and made a physical $1k deposit). Next day, still no access. Called TD bank and was told I needed to go to a physical branch to verify my identity. That was the whole point of me going to a branch yesterday! Especially with Covid going on now I have to leave my house 2 days in a row for what should be an unnecessary trip. The two stars for the app are because I set up the account, created a user name and password that worked for about 3 days, but suddenly became unusable without any sort of notification or explanation. “Reset password” and “Forgot Login” didn’t prompt any email action either. Just instructed to call (where I sat through several minutes of “did you know you can reset your password with our app?) If more physical verification was required I could have been told in the first place, instead of waiting 3 days for a ACH transfer only to be locked out of my own account immediately afterwards. Makes zero sense; not a great start with this banking app.

   Corykku · 30 Sep 2026

Privacy

Accessibility

No accessibility labels collected yet.