TD Bank (US)

• Free

Last verified 30 Aug 2026

4.8 252199 ratings · App Store

1. 5/5Best bank ever

   Update still a great bank I had a major issue with my card a few weeks back Iam a over the road truck driver and my card and bank are vital to me while I was asleep my bank account was hacked while I was 400 miles away from home around 2am everything happened they set me up with a new card/Apple Pay for the mean time now fast forward mid day fuel time 400 dollars for some reason Apple Pay couldn’t go through time after time went from card okay to use to locked no one could figure out what was happening one lady Joan amazing she tried everything she could but couldn’t crack it and let me tell you she gave it her all she then told me since fraud was handling it she could only dig so deep (understandable) she was pregnant so is my girlfriend so she understood what I was going through and how fast I wanted to get home told me to get in touch with fraud and they will figure it 100% hour later finally through this women Danielle when I tell you gave it her all tried everything even had the best in her department stumped until she realized where I was getting fuel from the loves truck stop she tried giving back past over draft fees and she cracked it and explained what happened and why it happened honestly I was impressed and out of all the banks I’ve banked with TD BANK goes above and beyond for their customers and will do everything in their power to help this is my forever bank they both deserve raises

   jjjjjjkfg · 30 Aug 2026

2. 5/5Love the app and Adore TD reps.

   The app is in constant use for me, I’d be lost without it at this point. It’s always worked perfectly. I absolutely love and appreciate the ASAP call feature. There doesn’t seem to be much difference between this version and the old version, but it’s still working great. There are glitches on the app and across TD since the updates, however I know TD will get them all worked out, so patience is all we need to have and taking the time to ask for supervisors to say thank you for the reps above and beyond help if you have to call them. I do that all the time. Every call, a rep gets a thank you directly to a supervisor because they deserve more gratitude and patience over angry calls. Top notch, exceptional company, online banking and people. No I don’t work for them. I’m a customer who’s been treated like a human being for years by the most wonderful people and I’m sharing my gratitude here also. Re: Reply to JC. So happy to know the reviews are being seen and hopefully you know how much you’re appreciated. TD has been amazing with me through ‘so’ much. The app is perfect. Thank you greatly for your reply, JC. Wish I could express all the why’s for my comments about and apart from the app. Both are exceptional!! Best to you :)

   It'sMeMel · 30 Aug 2026

3. 1/5TD Ameritrade is dying!!! Leave while you can!!!!

   What a joke of an app and a joke of a company .. I am writing this as a declaration of me taking my business to another bank such as Discover or Bank of America who are ten times better. Let’s start with the fact that the recent update has made the app terrible. I spend 2 minutes sitting staring at my phone with Face ID spinning multiple times trying to log me in to avail. Extremely frustrating and time consuming for no reason. On top of this… I have been a TD customer for years and recently it has just been very non satisfactory dealing with them. Going to their multiple banks in person isn’t much of an experience to say the least .. only thing they have to offer is Lollipops. I’ve had more terrible customer service experiences with them in person and on phone than good ones. I have a checking account and savings account with a lot of money and let’s just say there is pretty much no benefit to banking with TD. On top of that I recently signed up for two credit cards and basically nothing was explained to me. Realized they are going to turn out to be more of a detriment than a benefit. Signed up for a Discover credit card where I got a much higher limit and 0% introductory APR. I didn’t even know about such a thing because TD has crappy set up Credit Cards. Greedy bank with terrible service and terrible app quality. Just bad around the board. I am very disappointed TD Ameritrade.

   #PlayboiTrey · 30 Aug 2026

4. 2/5Can’t access anything

   Opened my account, TD made 2 credits and 1 debit to my Schwab account for verification. I could not verify because the app (and website) wouldn’t let me log in anymore. It said to visit a branch or call. So I went to the closest branch in Pinehills Massachusetts, told them I had just opened an account and needed it verified so that I could get online access (and made a physical $1k deposit). Next day, still no access. Called TD bank and was told I needed to go to a physical branch to verify my identity. That was the whole point of me going to a branch yesterday! Especially with Covid going on now I have to leave my house 2 days in a row for what should be an unnecessary trip. The two stars for the app are because I set up the account, created a user name and password that worked for about 3 days, but suddenly became unusable without any sort of notification or explanation. “Reset password” and “Forgot Login” didn’t prompt any email action either. Just instructed to call (where I sat through several minutes of “did you know you can reset your password with our app?) If more physical verification was required I could have been told in the first place, instead of waiting 3 days for a ACH transfer only to be locked out of my own account immediately afterwards. Makes zero sense; not a great start with this banking app.

   Corykku · 30 Aug 2026

5. 1/5TD Bank and it’s Mobile App is the worst!

   I have attempted multiple times to download the newly required TD app that os compatible only with the new iPhones. My phone is 3+ years old an each time I attempt to download it, I am blocked from doing so, due to my phone’s lack of capacity. I’ve had nothing but trouble with TD and it’s various apps. I’ve been unable to use its app for well over three (3) weeks now, and where I am now there is no TD bank for over a 2 hours drive in to Charlotte NC. TD needs reporting to the NA of bankers and a complaint filed with the OCC. It needs shutting down. A few weeks back I made a $2K (!) pmt on my Visa card by check, in person in Fla, one day before that due date, and it was not credited, but got lost for 2 days. Bank CS reps searched for it and could not find it. Then, when found 2 days later it credited me for the amount but as paid on the due date. The TD app is rarely accurate and most often unusable. It has to be re-downloaded often. I was forced to update the app since last week and it will not download because my 3 yr old iPhone has no available capacity for the update. TD IS A HORRIBLE BANK AND ITS TECH WORKERS ARE AN EMBARRASSMENT. I WILL HAVE TO CLOSE OUT MY SENIOR CHECKING BANK AND VISA ACCOUNTS AND GO ELSEWHERE, BUT FIRST I AM FILING A COMPLAINT WITH THE US OCC - Office Of The Comptroller of Currency - THAT REGULATES IT. IT NEEDS SHUTTING DOWN IN THE USA. IT IS A CANADIAN BANK THAT IS OPERATED DESPICABLY HERE IN THE USA.

   TD VICTIM · 30 Aug 2026

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