Taxfyle: Taxes Done For You

• Free

Last verified 5 Aug 2026

4.7 653 ratings · App Store

1. 5/5Good service, but the app isn’t that awesome.

   I’m using their service for the 3rd year in a row. The service is great in my opinion. No issue that I’ve experienced. I’m rating the app with only 3 stars is because I’m unimpressed with their design of chat line with the CPA. Looks too small. I’d remove the birder around it so all messages will be full width. Make it look more like iMessages would be great. No push notification when I get response? Only get via email. How silly. Add push notifications. Plus the ability to reply at locked screen. Require Touch or Face ID if necessary. Everything else seems good. It’s just the chat line that’s disappointing.

   justinmthomas2003 · 5 Aug 2026

2. 1/5IRS trouble from Taxfyle

   I used this for my 2018 taxes. Long story short they filed my taxes wrong and now the IRS has been on my A for almost a year threatening to take my paychecks. I send them payments and everyone I talked to says what’s going on is not taxable. I don’t want to get into it, but it’s a complicated subsidized rent issue at an employers request. It’s not something that’s taxable and there isn’t even a W2 for it. But somehow I’ve been charged 2K for paying less rent at my employers request.. I’m writing this at H&R Block, and I’ve been to the IRS office, nobody can seem to figure it out. Even H&R is having trouble with this one and doesn’t know what to do. Taxfyle said they could do an amended return but the only way to talk to someone is to refile every time to get on the live chat which takes forever. The guys on there are cool, but you get a different guy every time. One of those guys messed my taxes up, did something wrong. My ex threw away all my paperwork from last year. So I have to refile for 2019, let the IRS take my return and charge me an additional amount. Then wait for a copy of my 2018 taxes to be sent to my old address, be rerouted through my other old addresses, then forwarded to my current address (IRS will only send you information to where it originally came from.. Keep stolen money much?) so hopefully I get the information, then H&R can look at it and sort it out. But I’ve got the IRS breathing down my neck and attempting to bring me to court and take my money because someone on Taxfyle messed my information up. Don’t use it.

   $tarbuck · 5 Aug 2026

3. 1/5Do NOT Use This Service

   This app seemed like a convenient way to do taxes for someone with a busy schedule who doesn’t have a lot of time to visit a live CPA. I was quickly charged $15 and matched up with a “CPA” and prompted to upload my tax documents. Without even asking any questions (like CPAs are trained to do), this person pencil whipped my tax documents. He failed to put me as head of household and didn’t even ask if I had any dependants. I had to prompt him to do this by asking questions. Suddenly, his response times became really long. Being frustrated, I got my own CPA that wasn’t 4500 miles away and did my taxes quickly and correctly. I messaged Taxfyle support about this, and as an apology, they offered me 50% off to make up for the bad experience. So a total of $75 for essentially pencil whipping my tax form based off my W2, which I could have done at home. I was unhappy with this, so they then decided to charge me $110 to close my file with them. Had they had a qualified CPA that was willing to put in more than 2 minutes of work to get the correct refund, I would have been fine paying. Basically, the guy copied my W2 into a form, included some incorrect information, and then became unresponsive, and charged me $110 for it, and now I have to send screenshots to my bank so they can reverse the charge.

   PMyshkin2017 · 5 Aug 2026

4. 1/5Do Not Use

   So I used Taxfyle for several years, and I thought they were OK. Mostly just for convenience. Then last year when I tried to do my taxes with them the senior CPA that was assigned to my file she didn’t seem to know that California was not required to file a return until October. She proceeded to argue with me. That was my first red flag. Second red flag was that she didn’t put in any deductions that I should’ve gotten and we owed over $15,000 in federal taxes when I did it on TurboTax, we had a refund of $15,000 that is a $30,000 tax bill difference. So I brought it up to her Superior and they went ahead and looked at my taxes and said oh we understand you are correct however, you still have to pay since she did your taxes even though you’re not using her to file them they wanted over $1000 even though she did my taxes incorrectly. Now they closed my file and I cannot access any of my previous years with them. This is outrageous plus had I not hired a professional at Turbotaz I never would’ve known that the CPA totally screwed me. I do not recommend them.

   Cocitagilbert1 · 5 Aug 2026

5. 1/5Stay away.

   Taxfyle is like a box of chocolates. You never know what you’re going to get. Stay away. I’m waiting 4 weeks so far without even a single substantive message from my tax pro. No ETA, no guarantee they’ll even do my taxes. I didn’t exactly wait until the last minute — I started 6 weeks before the tax deadline. Taxfyle says they’re the Uber of taxes, and they’re right. Have you ever had an Uber Eats driver flake out on you, you don’t have your food, all the restaurants are closed. It’s hard to get customer service, and all they can do is refund your money. You’re screwed. Taxfyle says your taxes will be done in a week, or 2 days if you pay extra. Those estimates mean nothing. Taxfyle’s policies say they’re nothing but a referral service. Their job is over once you’ve gotten a tax pro. Neither they nor you have any power over the tax pro. They could take a year. And then you might want to cancel and go somewhere else. But you can’t, because Taxfyle’s refund policy charges you a large cancellation fee for having done nothing for you. Just like with Uber, Taxfyle’s tax pros are part-time consultants. They have a full time job doing accounting work for their real paying repeat customers, who get priority. They can reject a job at any time, and take as long as they want to do it. You’re stuck. You’re better off finding a good CPA and checking out their reviews, instead of someone being chosen for you at random. It probably won’t be any more expensive, either, and with them you’ll have a paid client/pro relationship.

   Word Racer · 5 Aug 2026

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