Takl - Home Services On Demand

• Free

Last verified 6 Sep 2026

4.8 39316 ratings · App Store

1. 5/5This App is a Joke

   Giving a “one star” is too high. I am almost one month into the application process to be a provider and cannot get the process to complete (FYI...Providers have to pay a $30 fee for their own background check). The “Help” feature in the app also does not work and will not load. It actually loaded the first time I tried to use it but there is no record of it. I had to find my “Welcome” email and go around the app to get to a chat room help desk. The agent I was connected to could not figure out why the app would not submit my request for background check nor had the ability to override it and process the request manually. Her only solution was for me to install the app on my computer and bypass the app on my phone entirely to complete the process. Huh??? What’s the purpose of a mobile app that only works on a pc? When I informed the agent this was unacceptable and I wanted to speak to someone in management now, she told me she would forward my request to them and they would get in touch with me at a later date but did not know when. So....the app doesn’t work, help desk can only be reached outside the app, help desk can’t figure out the problem nor can they fix it, and management will get back to me at a later date. The resolution, if ever found, needs to be one heck of a Quality Service or we will have to consider other alternatives. I am EXTREMELY disappointed.

   PakoTako66$$$ · 6 Sep 2026

2. 4/5Confusing Pay and Rating Page

   I would give five stars because I really enjoyed my experience with the app. I had a great experience setting up my account. Creating a chore and getting a provider out we’re a breeze. Mark came out and did an unbelievably wonderful job mowing my lawn! BUT I am still somewhat unfamiliar with the app, so unfortunately, when it came time to pay I missed the part where I could rate the service and leave a tip!!! It let me continue to pay the base amount without rating the service or ensuring I wanted to leave no tip!!! I get that this was user error, but there should be a check built-in to the app to ensure that you are okay paying without leaving any amount of tip! There should be a check built-in to the app to question if you don’t want to leave any rating at all for your service! After I “chatted” with tech support, I was able to have their finance department add on a tip after the fact which is good because Mark deserved it and did a wonderful job with the lawn. But I cannot give him the five stars he deserves which I’m sure would help him on the app in the future. App developers, please read customer reviews and address these issues!!!

   Blondie_3 · 6 Sep 2026

3. 1/5One bad review, and you're done

   As a provider, I made a good deal of money at first, then a really really spoiled rich woman insisted I hung some pictures crooked in her house....four days after the job was completed. She was so happy when it was done, took pictures, offered me a tip, ( which I had to refuse) said she was in love with it!! Then four days later she sentenced a dozen text messages with pictures of a level she had bought and placed on top of the pictured stating everything I had hung was not level. Looking at the pictures I saw the level was actually reading a horizontal level!! It was perfect...what SHE was looking at were all the bubbles....the vertical and horizontal. She thought they were all supposed to be in the middle. I tried to explain this to her without being to rude to the fact she didn't understand basic physics!! Very frustrating . She wrote a horrible review of me. Now no one will hire me. I saw my review when a friend of mine listed a task she needed help with. First I wasn't notified if the job until about 4o minutes after she listed, after four other providers had already stated they were available. So if they say it's equal, it's not. There are preferred providers who are notified way before others. If they refuse the job it trickles down the line to us peons. Wish we could write reviews of the crazy customers you have to deal with. I hate this happened because I was enjoying takl and was making good money on the side. One bad review, and you're done.

   Pigalleydan · 6 Sep 2026

4. 4/5Good with some suggestions

   As a provider I’m overall pleased with the app. It’s fairly intuitive to use and lays things out in a simple manner. A few suggestions I have for the developers that would make it much more enjoyable to use: -Allow providers to see star ratings for specific chores they performed. How will we know what to do better or differently if we cannot see feedback? -Don’t require location services to be set to “Always On”. By setting a specific location point with an xx-mile radius for chores would be incredibly beneficial. Since everything for Takl is so phone dependent, having to worry about battery drain due to location settings adds an unnecessary level of stress. I would be THRILLED if this was implemented in a future update. -I’m curious why I have to rate a customer at the end of each chore. I cannot see these ratings prior to accepting a chore so what use do they have? -Please implement a notification to update to the provider if a customer does not accept you for a chore. Having to constantly check back and pull down to refresh gets pretty annoying, especially if you’re in the middle of something else.

   jkenne24 · 6 Sep 2026

5. 1/5Do not become a provider for this Platform

   You have been warned!!! do not risk your services for this company... immediately you have to pay $50 in order to become a provider with no guarantee of ever receiving a job. I personally went several weeks without ever receiving a job. Sometimes the jobs they send you could be 70 miles away and then you will have to decide if it’s worth the drive though the pictures are almost always miss leading, So determining that is always difficult. The only line of communication is through text and there is a delay because tackle acts as a middleman to monitor all text so you never get an immediate response if you get one at all. The customer is never banned or kicked from the Platform. However if you arrive to the job and the job is more than what was described for instance, you show up for a one person job that is actually a two person job and have to cancel or have to ask the customer to cancel you will be immediately suspended from the platform with an uncertainty of returning. I do not recommend wasting your time, energy, & money to become a provider there are other platforms that I am sure are a lot better and more Advanced than this one. One last thing I should’ve mentioned if you do become a provider in need help or need to speak to support, give up! they have no way of communicating other than text, you cannot call someone to explain the situation and Takl does not trust their providers which was clearly mentioned throughout an issue I had with a customer who was trying to receive more work for less money which is a common situation I have dealt with and have bit my tongue long enough!

   jwrener111 · 6 Sep 2026

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