symplr Clinical Communications

Name: symplr Clinical Communications
Rating: 2.4 (7 reviews)
Author: Halo Health, Inc.

by Halo Health, Inc.

iPhone

Active Last checked 7 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Medical
Productivity

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published
Siri Shortcuts	Yes	Free	App Store	Store published

Screens

App Store

6 store screenshots

Pricing & paywalls

App Store

Free

Last verified 7 Aug 2026

Ratings & reviews

App Store

2.4 7 ratings · App Store

2/5Buggy and slow
Has potential and I like the idea of being able to quickly answer a text instead of having to call someone... but I feel like it has been getting even more slow as of late. There’s often a delay between getting multiple messages, sometimes it does not even notify you, and sometimes there is a long delay sending a message. In addition it is missing a lot of typical functionality of texting apps, like if you search for a person it starts a whole new conversation instead of continuing your current conversation with them. For 2019 it could do way better.

Kitandkat · 7 Aug 2026
3/5CarPlay Notifications
Please add support for CarPlay. Notifications would be sufficient. On numerous occasions while driving home, I will get messages from the hospital. However, I will not be aware of the messages until I stop my car and check the phone. This is getting annoying. The app icon appears in my CarPlay. However, it has no functionality. Can we please address this matter!

Can You Hear The Music? · 7 Aug 2026
1/5Not making audible announcement
I used to reliably get audible alerts. A month ago it stopped being reliable. I’m missing clinical alerts. Perhaps settings changed. I went through setting and set some alert settings. I’ve never touched those before. We use this for time critical notifications for patient care. Haphazard notifications isn’t good.

KD4TTC · 7 Aug 2026
3/5Convenient, glitchy
I can’t beat the convenience of being able to contact almost anyone in the hospital whenever I need to. I work with a lot of different teams so it’s great to be able to have a quick conversation with someone I’ve never met before and will probably never talk to again and don’t need to worry about getting their cell number. Downside is that not everyone who has it actually uses it, or they only use the desktop version thus don’t see messages. I have sent messages to users before only to find out later that “oh that Dr doesn’t use his doc halo.” Would be great if it could in some way be indicated if a user had been inactive for, say, more than 10 days or only uses desktop version. Also, slow and glitchy lately. Suddenly I’m not getting read receipts anymore for conversations with just one other person?

Luk 4567 · 7 Aug 2026
1/5To the developer s
Worst app ever. I am not sure how its popular and approved. Many times I can only receive messages but can't send. Hundred times I could see the messages and they will still be flagged even though I try exiting and restarting my phone and sometimes reinstalling the app, but imagine what happens I get reminder notes for them!!! I can't describe how abnoxious experience that I get using this app. I am a critical care physician and I get a lot of the so called "halos" and this is a presistant problem. I wish I can rate with 0 stars but unfortunately I can't. One more thing, it's unbelievably hard to form a new message, you have to go to contacts and find the contact and then message. Not just write the name in the new message search bar like any half decent app. Congratulations to the marketing department for the company for marketing such a terrible app. May be the developers can benefit from your strategy

Mena Thabet · 7 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Diagnostics Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

24.3.2
We appreciate your continued use of symplr Clinical Communications (formerly known as Halo Health Clinical Collaboration Platform). This latest update brings an important fixes to improve your overall experience and address issues previously identified with Nurse Mobility. Bug Fixes: ￮ Logout and Audio Connection Issues: Fixed a problem where audio connections were not established or could not be disconnected on the first call after logging back in.
24.4.0
We appreciate your continued use of symplr Clinical Communications. This latest update brings exciting enhancements to the Nurse Mobility parts of the application, along with important fixes to improve your overall experience. Enhancements: ￮ Recent Call Tab: Added a recent call tab to keep track of incoming, outgoing, and missed calls. This feature helps users easily review their call history, ensuring they never miss important communication. ￮ Call Waiting Support: Allows users to see incoming calls while on an active call, put calls on hold to answer, and swap between two active calls. This functionality enhances multitasking during calls, ensuring that important calls are not missed. ￮ Transfer Calls: Allows users to transfer an active call to another phone number. This feature provides flexibility in managing calls by enabling users to direct calls to the appropriate recipient seamlessly. Bug Fixes: ￮ UI Adjustments: Made several UI adjustments for better usability and aesthetics. ￮ Stability Enhancements: Addressed various stability issues to provide a smoother and more reliable user experience.
24.5.0
We appreciate your continued use of symplr Clinical Communications. New Features ￮ VoIP Contacts as Favorites Users can now create, update, and remove favorite VoIP contacts. This feature makes it easier to quickly access and manage your most frequent contacts. ￮ Second Call While on an Active Call Users can now start a second call while already on an active call. This allows you to manage multiple calls at once and easily switch between them. Security Updates ￮ Disabled Custom Keyboards To enhance security, we’ve disabled the use of custom keyboards. This helps protect sensitive information like passwords and personal data during input. Platform Support ￮ Dropped Support for iOS 16 Support for iOS 16 has been dropped. The app now requires iOS 17 or above, enabling us to incorporate newer features and improvements for better performance.
24.5.1
Thank you for using the symplr Clinical Communications. Updates: ￮ Updated to support the latest iOS versions. ￮ Improvements to the Forgot Password and Forgot Username alert messages. ￮ Fixed crash that could occur when answering calls when the app was not launched. ￮ Other performance improvements and bug fixes
24.6.0
Thank you for using symplr Clinical Communications. This update includes new features, enhancements, and fixes to improve your communication experience and overall app performance. Updates ￮ Added the ability to merge two active calls into a conference within the app. ￮ Added the ability to search through VoIP Favorites when transferring a call. ￮ Improved instructional text in alert dialogs for Forgot Username/Forgot Password to enhance clarity. Bug Fixes ￮ Fixed some UI issues with icons in iOS 18. ￮ Fixed a potential crash when the phone received a VoIP call while the application was not launched. ￮ Other minor bug fixes and performance improvements.
24.7.0
We appreciate your continued use of symplr Clinical Communications. This latest update brings important fixes to improve your overall experience. Bug Fixes: ￮ Resolved an issue that could cause the wrong message thread to be deleted when a new message arrived simultaneously. ￮ Continued to address bugs related to iOS 18 application icons and tinting to ensure a polished and consistent appearance. ￮ Made several UI adjustments for better usability and aesthetics. ￮ Other bug fixes and performance improvements.
25.1.0
We appreciate your continued use of symplr Clinical Communications. This latest update introduces new features and important fixes to enhance your overall experience. New Features (Nurse Mobility): ￮ Call Forwarding: Easily set up call forwarding with an updated UI, now supporting number selection from favorites and recent calls. ￮ Interactive WCTP Messaging: Messages with callback options now include a "Confirm & Call" button for faster response actions. Bug Fixes: ￮ Resolved issues with call management buttons in the Dynamic Island. ￮ Continued to refine visual inconsistencies related to iOS 18 icons and system tinting. ￮ Fixed minor UI issues to improve usability and polish. ￮ Other bug fixes and performance enhancements.
25.1.1
We appreciate your continued use of symplr Clinical Communications. This update includes technical improvements to enhance reliability and performance. Technical Update (Nurse Mobility) ￮ Backend networking improvements for VoIP calls to support better connectivity and call stability.
25.2.0
We appreciate your continued use of symplr Clinical Communications. This latest update introduces new features and key enhancements to support shared device workflows and improved sign in flexibility. New Features ￮ Enhanced Sign In Flow: Permission-based access to a new sign in experience, allowing users to quickly toggle roles on or off during sign in. ￮ Imprivata Ground Control Integration: Supports secure badge-tap logout workflows for shared iOS devices. Technical Improvements ￮ Improvements to the My Roles screen. ￮ Other bug fixes and performance enhancements.
25.3.0
We appreciate your continued use of symplr Clinical Communications. This latest update introduces security enhancements and key technical updates to improve reliability and support controlled access to advanced features. New Features ￮ Security Enhancements: This release includes additional protections to help ensure symplr Clinical Communications runs on secure, trusted devices. ￮ VoIP Provisioning Access Controls: Support for permission-based access to VoIP provisioning features. Technical Improvements ￮ Updated registration screen layout and branding cleanup. ￮ “Notify Me” icons now update more reliably when entering a message thread. ￮ Other bug fixes and performance enhancements.
25.4.0
We appreciate your continued use of symplr Clinical Communications. This release includes internal updates to support future enhancements, along with a targeted bug fix to improve app stability. Technical Improvements ￮ Fixed an issue that could prevent the Organization page from loading properly in rare situations. ￮ Internal improvements and groundwork for upcoming functionality. ￮ Other bug fixes and performance enhancements.
25.5.0
We appreciate your continued use of symplr Clinical Communications. This release updates platform requirements and includes a few enhancements and bug fixes. Technical Improvements ￮ Platform requirement: Requires iOS 18 or later (dropped iOS 17) as we prepare for upcoming iOS versions. ￮ Enhancement: Added a show/hide password toggle on password fields to reduce entry errors and speed up secure sign-in. Bug Fixes ￮ Camera permissions: With Camera access disabled, taking/uploading photos or videos for attachments is prohibited. ￮ Other bug fixes and performance enhancements.
25.5.1
We appreciate your continued use of symplr Clinical Communications. This release updates our supported platforms and includes a few enhancements and bug fixes. Technical Improvements ￮ Updated to support the latest iOS versions. ￮ Enhancement: Added ability to search threads with attached patients by name or MRM. Bug Fixes ￮ Minor UI bugs fixed. ￮ Other bug fixes and performance enhancements.
25.6.0
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Technical Improvements ￮ Added an indication for muted threads. ￮ VoIP phone number validation can include custom organizational formats. ￮ VoIP calls can now support call escalation. Bug Fixes ￮ Other bug fixes and performance enhancements.
26.1.0
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Technical Improvements ￮ Updated VoIP components to improve call reliability and overall stability. ￮ Enhanced Recommended Roles using integrated data for improved accuracy and reliability. ￮ Added a status text bar to improve visibility of Recommended Role data. ￮ Strengthened security with the latest platform protections. Bug Fixes ￮ Other bug fixes and performance enhancements.
26.1.1
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and performance enhancements.
26.1.2
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and performance enhancements.
26.1.3
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and performance enhancements.
26.1.4
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and VoIP performance enhancements
26.1.5
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and VoIP calls performance enhancements
26.1.6
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and voip performance enhancements
26.1.7
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and performance enhancements
26.3.0
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Features ￮ Added a Knowledge Center to the support page Bug Fixes ￮ bug fixes and performance enhancements
26.3.1
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and performance enhancements
26.4.0 · 1 Jul 2026
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Features CarPlay notifications support Bug Fixes General bug fixes and performance enhancements

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Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 7 Aug 2026
Sources: App Store

Independent summary has not been published yet.

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"body": "Worst app ever. I am not sure how its popular and approved. Many times I can only receive messages but can't send. Hundred times I could see the messages and they will still be flagged even though I try exiting and restarting my phone and sometimes reinstalling the app, but imagine what happens I get reminder notes for them!!! I can't describe how abnoxious experience that I get using this app. I am a critical care physician and I get a lot of the so called \"halos\" and this is a presistant problem. I wish I can rate with 0 stars but unfortunately I can't. One more thing, it's unbelievably hard to form a new message, you have to go to contacts and find the contact and then message. Not just write the name in the new message search bar like any half decent app. Congratulations to the marketing department for the company for marketing such a terrible app. May be the developers can benefit from your strategy",
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},
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"version": "24.4.0",
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"notes": "We appreciate your continued use of symplr Clinical Communications. This latest update brings exciting enhancements to the Nurse Mobility parts of the application, along with important fixes to improve your overall experience. Enhancements: ￮ Recent Call Tab: Added a recent call tab to keep track of incoming, outgoing, and missed calls. This feature helps users easily review their call history, ensuring they never miss important communication. ￮ Call Waiting Support: Allows users to see incoming calls while on an active call, put calls on hold to answer, and swap between two active calls. This functionality enhances multitasking during calls, ensuring that important calls are not missed. ￮ Transfer Calls: Allows users to transfer an active call to another phone number. This feature provides flexibility in managing calls by enabling users to direct calls to the appropriate recipient seamlessly. Bug Fixes: ￮ UI Adjustments: Made several UI adjustments for better usability and aesthetics. ￮ Stability Enhancements: Addressed various stability issues to provide a smoother and more reliable user experience."
},
{
"store": "apple",
"version": "24.5.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. New Features ￮ VoIP Contacts as Favorites Users can now create, update, and remove favorite VoIP contacts. This feature makes it easier to quickly access and manage your most frequent contacts. ￮ Second Call While on an Active Call Users can now start a second call while already on an active call. This allows you to manage multiple calls at once and easily switch between them. Security Updates ￮ Disabled Custom Keyboards To enhance security, we’ve disabled the use of custom keyboards. This helps protect sensitive information like passwords and personal data during input. Platform Support ￮ Dropped Support for iOS 16 Support for iOS 16 has been dropped. The app now requires iOS 17 or above, enabling us to incorporate newer features and improvements for better performance."
},
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"version": "24.5.1",
"released_at": null,
"notes": "Thank you for using the symplr Clinical Communications. Updates: ￮ Updated to support the latest iOS versions. ￮ Improvements to the Forgot Password and Forgot Username alert messages. ￮ Fixed crash that could occur when answering calls when the app was not launched. ￮ Other performance improvements and bug fixes"
},
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"store": "apple",
"version": "24.6.0",
"released_at": null,
"notes": "Thank you for using symplr Clinical Communications. This update includes new features, enhancements, and fixes to improve your communication experience and overall app performance. Updates ￮ Added the ability to merge two active calls into a conference within the app. ￮ Added the ability to search through VoIP Favorites when transferring a call. ￮ Improved instructional text in alert dialogs for Forgot Username/Forgot Password to enhance clarity. Bug Fixes ￮ Fixed some UI issues with icons in iOS 18. ￮ Fixed a potential crash when the phone received a VoIP call while the application was not launched. ￮ Other minor bug fixes and performance improvements."
},
{
"store": "apple",
"version": "24.7.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This latest update brings important fixes to improve your overall experience. Bug Fixes: ￮ Resolved an issue that could cause the wrong message thread to be deleted when a new message arrived simultaneously. ￮ Continued to address bugs related to iOS 18 application icons and tinting to ensure a polished and consistent appearance. ￮ Made several UI adjustments for better usability and aesthetics. ￮ Other bug fixes and performance improvements."
},
{
"store": "apple",
"version": "25.1.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This latest update introduces new features and important fixes to enhance your overall experience. New Features (Nurse Mobility): ￮ Call Forwarding: Easily set up call forwarding with an updated UI, now supporting number selection from favorites and recent calls. ￮ Interactive WCTP Messaging: Messages with callback options now include a \"Confirm & Call\" button for faster response actions. Bug Fixes: ￮ Resolved issues with call management buttons in the Dynamic Island. ￮ Continued to refine visual inconsistencies related to iOS 18 icons and system tinting. ￮ Fixed minor UI issues to improve usability and polish. ￮ Other bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "25.1.1",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This update includes technical improvements to enhance reliability and performance. Technical Update (Nurse Mobility) ￮ Backend networking improvements for VoIP calls to support better connectivity and call stability."
},
{
"store": "apple",
"version": "25.2.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This latest update introduces new features and key enhancements to support shared device workflows and improved sign in flexibility. New Features ￮ Enhanced Sign In Flow: Permission-based access to a new sign in experience, allowing users to quickly toggle roles on or off during sign in. ￮ Imprivata Ground Control Integration: Supports secure badge-tap logout workflows for shared iOS devices. Technical Improvements ￮ Improvements to the My Roles screen. ￮ Other bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "25.3.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This latest update introduces security enhancements and key technical updates to improve reliability and support controlled access to advanced features. New Features ￮ Security Enhancements: This release includes additional protections to help ensure symplr Clinical Communications runs on secure, trusted devices. ￮ VoIP Provisioning Access Controls: Support for permission-based access to VoIP provisioning features. Technical Improvements ￮ Updated registration screen layout and branding cleanup. ￮ “Notify Me” icons now update more reliably when entering a message thread. ￮ Other bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "25.4.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release includes internal updates to support future enhancements, along with a targeted bug fix to improve app stability. Technical Improvements ￮ Fixed an issue that could prevent the Organization page from loading properly in rare situations. ￮ Internal improvements and groundwork for upcoming functionality. ￮ Other bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "25.5.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates platform requirements and includes a few enhancements and bug fixes. Technical Improvements ￮ Platform requirement: Requires iOS 18 or later (dropped iOS 17) as we prepare for upcoming iOS versions. ￮ Enhancement: Added a show/hide password toggle on password fields to reduce entry errors and speed up secure sign-in. Bug Fixes ￮ Camera permissions: With Camera access disabled, taking/uploading photos or videos for attachments is prohibited. ￮ Other bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "25.5.1",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates our supported platforms and includes a few enhancements and bug fixes. Technical Improvements ￮ Updated to support the latest iOS versions. ￮ Enhancement: Added ability to search threads with attached patients by name or MRM. Bug Fixes ￮ Minor UI bugs fixed. ￮ Other bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "25.6.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Technical Improvements ￮ Added an indication for muted threads. ￮ VoIP phone number validation can include custom organizational formats. ￮ VoIP calls can now support call escalation. Bug Fixes ￮ Other bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "26.1.0",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Technical Improvements ￮ Updated VoIP components to improve call reliability and overall stability. ￮ Enhanced Recommended Roles using integrated data for improved accuracy and reliability. ￮ Added a status text bar to improve visibility of Recommended Role data. ￮ Strengthened security with the latest platform protections. Bug Fixes ￮ Other bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "26.1.1",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "26.1.2",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "26.1.3",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and performance enhancements."
},
{
"store": "apple",
"version": "26.1.4",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and VoIP performance enhancements"
},
{
"store": "apple",
"version": "26.1.5",
"released_at": null,
"notes": "We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes. Bug Fixes ￮ bug fixes and VoIP calls performance enhancements"
}
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