Sunrun

Shown for US

• Free

Last verified 5 Aug 2026

Shown for US

4.5 3007 ratings · App Store

1. 4/5Adds value with a few quality issues

   Every apps has quirks. The sound issue I’d appreciate seeing fixed. I’ve noticed when I’m listening to the radio (Bloomberg radio via Apple music) and I open the Sunrun app it stops playing the feed. When you have apps with audio capabilities it’s not uncommon for opening one stops playing the other. This app has no audio to play (unless I’m missing something) so it would be great to see this quirk fixed. I’m using iPhone 14 Pro Max. I like the clean and simple interface. While stated it took me some time to learn how its estimated, not exact but it’s great to see the different weather and learn (even if estimated) how the seasons and weather impact the numbers. Thank you.

   DragonMountain · 5 Aug 2026

2. 5/5Sun Run Review

   ⭐⭐⭐⭐⭐ I can’t say enough good things about Jeremy Cleek from Sunrun! From start to finish, Jeremy went above and beyond to make my solar installation experience seamless and stress-free. He took the time to understand my situation as a homeowner and tailored a solar plan that has significantly reduced my PG&E electric bill—saving me hundreds of dollars annually! His expertise and dedication to finding the best solution for my home were truly impressive. What sets Jeremy apart is his exceptional customer service. He went the extra mile, answering all my questions with patience and clarity, ensuring I felt confident every step of the way. Most notably, he personally hand-painted the conduit to match my house’s exterior paint color, giving the installation a polished, professional look that blends perfectly with my home. This level of care and attention to detail is rare and made a huge difference. Jeremy’s professionalism, helpfulness, and genuine care for his customers make him a standout. If you’re considering solar with Sunrun, ask for Jeremy Cleek—you won’t be disappointed! Highly recommend!

   James Schwenger · 5 Aug 2026

3. 3/5Why??

   Why couldn’t Sunrun just update their old app instead of creating a whole new one? Creates more confusion and distress for customers yet Sunrun will say “we’re son glad you’re happy” even though it’s clear that customers ARE NOT HAPPY. Just reading the other reviews & seeing the low stars show that they don’t care what you have to say they will continue to believe they are doing a great job when they are not. So again why did Sunrun make us customer go through the pain of downloading a whollynew app and ignore the content of the comments? The blatant disregard of customer’s complaints being spun into self gratification is sickening. It’s one big scam from the moment they knock on your door for high pressure sales tactics, the agonizing process of the addition of solar service to this new app. Hello? Can you hear us now? Personal think there’s a huge disconnection. Why should we have to email them in addition to our clear communication in our comments? Waste of our time & energy just escalating every step. Why don’t they just listen the first time & go back to the old app & fix that?!?!?!

   Babygirl0569 · 5 Aug 2026

4. 3/5At least 30 day wait for service

   Customers must monitor their system. Without our being aware our system has been out for nearly three months for the second time since it was installed. Recent service 9/30 lasted one day before system went down again. Then another month wait for another service visit. And it’s always a blown fuse, but no explanation for why it happens. Also, we still have the communication error in the app. Sunrun remains a great value WHEN IT WORKS. UPDATE: The third service call did the trick. Our system is now ready for the reduced sun and snow covered panels that happen during the winter months, having missed three months of sunshine. Sunrun is great when it works, but getting effective service is frustrating.

   motie2 · 5 Aug 2026

5. 4/5Works great but more detail would be nice

   I love being able to monitor my daily kwh generated, it’s updating more quickly than before. I also would like to be able to select specific dates instead of just the general week time or month time blocks that the app provides. I cannot see the functionality of each panel, so it is not possible for me to tell when one panel is functioning worse than the others or if one panel is out. I know that the app has some detection for when there’s a significant problem and I can call Customer Service but I would like more granular monitoring to be possible. Thanks for the continued improvements!

   backtothefuture · 5 Aug 2026

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