Smoothie King

• Free

Last verified 30 Aug 2026

4.8 231589 ratings · App Store

1. 2/5App. needs work, bigtime.

   I like Smoothie King quite a bit, but I find the app. quite complicated and unintuitive to use. Number 1) there is no “Cart” button. There have been so many times I started an order, went back to look at the selection of Smoothies, and then couldn’t figure out how to get to the Cart! Number 2) I once selected to reorder an old order from the app. I hit the submit button and nothing happened that indicated I made the order (i.e. no confirmation or e-mail). I checked the order history and didn’t see anything. I subsequently manually entered the order in the app. and subsequently received an e-mail confirmation for my manually entered order. When I showed up at the store, there were 2 orders with my name on it. Long story short, the “reorder” was from a previous web order, which picked up on the app. I tried to explain the situation to the store clerk who didn’t know what to say. I showed her my pending credit card transactions, one of which was “Smoothie King” and the other which showed “Level up Smoothie King”, both of which was done through the app.! I decided it really wasn’t her fault the app. is terrible so I just took the $40 worth of Smoothies when I only wanted $20 worth of Smoothies! Grrrrrrrrrrrrrrr!

   Johnny Tang 75 · 30 Aug 2026

2. 1/5Horrible App, Great Reward System

   If Smoothie King wants to have an app they should legitimately invest in fixing the bugs in their software. There have been multiple times the app refuses to load, produces an error, crashes, etc. For instance, say you go to place an order online, and you just want the same as your last order with a minor modification, so you click on reorder on that order. It loads the item automatically to your cart. You go to edit the item one of two things happens: the item either will not let you edit or upon saving the updated item details it will bring you back to your cart with an error saying SK has updated their menu and you will need to readd everything in your cart. You MUST clear your cart and start over to get past this glitch. That is just one of the many, many software bugs within this trash can of an app. There have been multiple times I attempted to order SK but simply gave up because their app is borderline nonfunctional. Have no idea what another reviewer is talking about, there is a pretty generous two month limit to the $2 coupon, not 24 hrs, and you can combine multiples of them. The coupons have always been this way. What the other user experienced is not a feature of the app or reward system, but sounds more like a glitch. The rewards are pretty generous 100 points per $1, 2500 points till you earn a coupon, once at Champion tier it is 125 per $1, so you earn coupons a little faster. It’s worth being a part of the reward system but sometimes it feels like the coupons just barely make it worth messing with the app at all. So much time wasted with this app.

   McGillaMonster · 30 Aug 2026

3. 1/5Discounts NOT GREAT…here’s why!

   I use your mobile app out of convenience to order ahead. I saw a discount that was ‘Buy 2 get the 3rd one free’ with some minor stipulations as to the size of the smoothies. The discount was to expire the next day so i wanted to order for me and 2 others. Followed all the stipulations to get the discount of the 3rd smoothie to be free and it did not come out as free. I instead got the lower discounts applied to my order instead of the better discount/deal being applied to my order. If this is how you have people use your app you should not be offering a 3rd smoothie for free deal. A value that is much greater than the other deals that were applied to my order! While on my way to the store I called the store and asked them to cancel my order just so i can re-order without any other deals applied. The employee told me it didn’t even pop on her screen yet and she already had 5 orders ahead of me and i would have to wait 15-20 minutes before she could even cancel my order. I got to the store and she said she had not had the chance to cancel the order yet so i waited inside the store. Again, the inconvenience of it all because your app does not apply the best deal first. What should have been maybe 10 minutes was more like 30 minutes because of the wait and hassle of the app.

   shurfire032000 · 30 Aug 2026

4. 2/5Love the Rewards, Hate the app location

   Smoothie King is great. The rewards are solid in this app. And I could easily give a 5 star review if they would just fix one thing: How the app auto selects the location you are ordering from. Multiple times now, the app has randomly switched what location it is auto choosing for me to order from - which causes problems. For example, for the last several weeks, I have only ordered from the Airport Road location after working out at my gym. It is the location that is closest to the gym and it is the location I ordered from consistently for at least the last two weeks. For some reason, the app decided that it wanted to automatically choose the 9 mile location, even though I did not change anything. So when I showed up to pick up my smoothie from Airport, it wasn’t there. I felt badly because Topanga (the girl working at Airport) covered for it and made one there for me - but that means the 9 mile location had to throw out a perfectly good smoothie. It was also annoying for me because I had to wait for the new smoothie to be made, all because the app is sporadic with auto-choosing a location. And it doesn’t matter if you favorite a location or not. Most of the time the app will default to the closest location. But for some reason, today it chose the other location. This has happened 3 times at least. I’ve updated the app and it’s still a problem. Just know to always check on what location it chooses - even if you’ve been ordering the same way for weeks, it could suddenly choose another location in town. Solution: put a setting that the user can set the app to either always choose the closest location or always choose the favorite location. Program it so that if you have multiple favorite locations, it will choose the closest one of those favorites.

   Agwynn4729273 · 30 Aug 2026

5. 1/5This app only works about 50% of the time

   I love smoothie king but this app is terrible. If you place an order and need to add something to your order and try to, for example add another smoothie, the app will not allow it for several minutes or sometime not for a very long time. I often order using the app from work because I have a limited time to go pick up smoothies for multiple people, but if someone wants to add another smoothie after the order has been placed, the app will say “you just placed an order, try again later”, and will not let you order so then you end up placing the last order at the store which defeats the whole purpose of ordering online to save time. Another issue with the app is that I cannot use my rewards on the app. I go to the rewards section and switch the reward that I want on but at the end it still tries to charge me full price and the only way I can get the reward is to go into the store and order, which takes away from the convenience that the app is supposed to provide. I have had several rewards expire because I couldn’t get them to work on the app and just went ahead and paid for it to save time. Also, why do the rewards have to expire anyway? If I’m ordering enough smoothies to accumulate rewards then what’s the harm in leaving them on my account for me to use whenever I’m ready. Clearly I order from this place often enough to accumulate rewards so I probably don’t need incentivized to buy smoothies. Sometimes the app just doesn’t work AT ALL. Anyway Smoothie King, I love you but at $10 a smoothie and considering what you pay your mostly teenage staff, I think you can afford to update your app to make it more user friendly for your customers.

   Oni010402 · 30 Aug 2026

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