Smart Printer App & Scan

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• HPrinter Premium Monthly — $12.99/month
• HPrinter Premium Monthly — $59.99/year ($4.99/mo)
• Monthly + Free Trial — $12.99/month
• Smart Printer Premium Weekly 2 — $7.99/week
• Weekly Access Free Trial 2 — $7.99/week
• Smart Printer Premium Weekly — $8.99/week
• Smart Printer Premium Weekly — $9.99/week
• Weekly Full Access Free Trial — $9.99/week
• HPrinter Premium Half Year — $39.99
• Smart Printer App - Lifetime — $69.99

Last verified 30 Aug 2026

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4.2 76357 ratings · App Store

1. 1/5Terrible software, convoluted, directions are impossible to understand

   I have installed and used printers since computers came out. I have never seen such a convoluted and user-unfriendly printer ever. The Smart HP software system is very difficult, and the requirement to use the program to print through its software is so difficult to figure out, and convoluted. The directions are difficult to understand, there is little clarity to what icon or target they are talking about. For example, if you are working in Word, you can no longer use Word’s printer icon; the Smart HP requires you to go through the HP program. The directions say you can printer within the Word app by using the share icon, but there is no share icon on either Word or HP Smart that I can see. If you are wanting to print an email you have just written or received, you can print using the in-app print function, but there is no color, and there is no color on the print preview. I have uses HP printer for decades, but I will not buy another. I may not keep this one either. Worthless.

   JakeV-J · 30 Aug 2026

2. 4/5Don’t buy. Sneaky in app purchases

   So if you buy the printer you have to buy a monthly subscription that will slowly increase until you are not able to print without those purchases. Normally you buy the ink prior to using it which is fair in price depending how much ink you use but again a monthly subscription. The only way to use your printer is if you buy a weekly or annual subscription ranging from $10/week-$70 for a yr. That’s where I am currently and can’t print frm ink already purchased unless I buy another thing. It’s ridiculous how this comp takes advantage of your business. Customer service is not easy to get ahold of and when you finally do, they’re rude l and not helpful unless you give your cc info, then they all of a sudden get helpful. Very disappointed with this buy, would not recommend

   Just don’t buy it · 30 Aug 2026

3. 2/5Not too bright needs some work and expired

   The documents and maybe even photos and emails prints normally BUT THE HOLIDAY, greeting cards and all that nice looking stuff. No, No, No that feature makes you think your printing a foldable card but nope. Print one and you will see the layout. I tried all layout with NO LUCK. I tried from 2 different toes of printers too. Same issues. And the cards says 2022 but it doesn’t matter because it will not print out the way it shows you it’s gonna print. They need to update the feature and do the correct measurements and layout fix all that vertical and landscape and stuff like that to be realistic and putting the correct way and size. So the price should need much less than advertised since everything is not as described. So I guess I still need to search for a printer app unless these people will fix the issues then it might be okay to purchase. Please just works on these issues that I discovered so far. Thank You!

   muffin7771 · 30 Aug 2026

4. 1/5REPORT TO BBB

   THIS IS NOT THE REAL APP! DOWNLOAD H.P.. THIS IS FRAUDULENT AND APPLE STORE SHOULD BE HELD ACCOUNTABLE. 30th in the business chart of apps? Completely unacceptable, Apple! I suggest to anyone that 1) if you even downloaded this nonsense go to report it to apple store and 2) report to BBB. And ****If you actually got ripped off **** get in touch w apple support and if they don't reimburse you for any moneys incurred from promoting this completely fraudulent and injurious app to this extent I would recommend at least threatening legal action. I wish there was a way I could share my email but I believe that Wil get me removed right quick if this isn't removed immediately anyways. Apple, you should be ashamed bc read these reviews! These poor people are not only paying money for "premium" services it appears they are sending these con artists moneys for ink, etc. Apple app services, these people (as in a company is a person) are despicable and I would enjoin you to at least shut them out of the app store if not more legal actions towards them. They are leaving you open to legal issues you could easily squash I'm sure but people trust the app store (with the caveat IF it's on the top charts with 60k reviews with 4! Stars which is obviously faked) to not allow fraud to this degree and to promote said fraud!

   SMH 🍎 · 30 Aug 2026

5. 1/5Complicated & Confusing to Use

   I had HP Smart services FREE OF CHARGE when I initially purchased an HP printer and scanner. The services came with the device I had purchased and was easy to use with clear instructions. NOW HP does not provide tech support for “older” models of their own products, which forced me to have to make monthly payments for tech support in order to do simple tasks such as print, scan or fax a document. The “Smart” services I once had as an app on my phone was automatically disabled. NOW I had to upload a NEW “Smart” app via Apple Support and PAY AGAIN for a monthly subscription to be able to do the simple tasks of print, scan or fax. The NEW “Smart” app is not as simple or self-explanatory as the last “smart” service I had for FREE. The scans are way out of focus and require repeatedly taking photos resulting in wasted time, money and frustration. I have not attempted the fax because the process is also complicated to complete. A 3-day trial is free then a fee of $9.95 is immediately charged to you thereafter. This is a MAJOR MONEY SCAM & NOT WORTH THE HASSLE! I will search a COMPLETELY DIFFERENT BRAND OF PRINTER ALTOGETHER.

   ecstreet · 30 Aug 2026

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