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Last verified 31 Jul 2026

2.7 8593 ratings · App Store

1. 2/5Widgets for iPhone Disappeared

   This app has never had terribly high reviews but I’ve used it for 2.5 years. There were many times when the lights went offline for no reason and wouldn’t connect easily. Eventually those issues were mostly resolved. I’ve battled schedules to change the brightness at a specific time (ending one at 9:30 and starting another at 9:30) — it usually worked, then it stopped. After a while it worked again. Sometimes the lights come on by themselves. Sometimes they go off for no reason. I’ve dealt with most of these issues silently and self resolve as I work in software analysis anyway. But the removal of the widget in iPhone has completely changed the functionality of the app. I can no longer turn off all lights with the touch of a button at night. I have to unlock my phone, open the app, click widgets, then all off. This is the opposite of click reduction and needs to be resolved; the widget compatibility was one of the only saving grace’s over the last couple of years. With this gone and shortcuts not supporting Sengled, usability is significantly impacted.

   Jhopec50 · 31 Jul 2026

2. 4/5Ok app needs better automation programming

   First the application does what it claims. The UI is ok but could use some more user friendly control sequences and better flow/help features. Cons: Being a bit picky but really what is needed when thinking of automation and where technology is headed. So, it lacks any multi step programming. They provide a few effects but they are limited and you are unable to create your own. A) it does not have a music sync feature like other applications. B) I’m unable to program events or setup multi sequence routines for a device or devices. Example: I want to setup a Mardi Gras sequence for a party. I want to set a group of lights to colors. Perhaps delay a time period and then change the set of colors. So set three devices one each purple, green, golden yellow. Maybe 3 seconds then change or rotate each devices color to one of the three. Maybe dim or brighten. Maybe sync to music being played. Maybe all of the above on a fixed or within parameters random pattern. The application tends to assume one sequence event per device. I often want to string multiple events or sequence. As a wish list item I’d pay for an api that allowed control of devices and allowed interfaces with future technology. Think personal robots for example. Maybe turn lights RED and ir blinking when a room is being cleaned to help warn people to pay attention. Ie wet floors or dusty environment for people with respiratory issues. Etc.

   Uruloki9 · 31 Jul 2026

3. 1/5App stopped working

   The smart bulbs lose connection every now and then, but as of July 29, 2025 the app is not even accessible to me. The lights went on per schedule. I wanted to adjust one to a different color mid-schedule, not usually a problem. When I tried, the app looked like it was working like normal, but the lights wouldn’t respond. I checked the wifi, looked fine, buy rebooted anyway. No change. Read that I should reinstall the app. I did, but now I can’t log in. I have the correct password, but tried “forgot my password”. The app times out and gives me an error message, so I never get a recovery email. I tried ALL possible emails even tho I know which one I used. Same error. I tried starting fresh with a new account. Same error message. In the meantime, the scheduled light program stopped working (lights didn’t shut off when they were supposed to), but now that I don’t have an app on my phone I can’t access them to do anything. Fortunately, BF has the app still on his phone, but it also isn’t able to connect to the lights. Have to go to manual switches now, which defeats the main purpose of these.

   Fishie franchise · 31 Jul 2026

4. 5/5It worked really well for several years, then …

   Their story can be found online in reviews of the product. I am surprised an app is still available. I believe the product used to be supported in some way be a large corporation who ultimately stopped supporting Sengled/Snap due to connectivity issues. I experienced the same issues the other folks who posted negative online went through: very unpredictable connectivity, one of my two lights/camera was almost always off. The image of the camera’s current view inexplicably shrunk from full screen to 1/2 screen, when it worked at all. It was not due to my home internet signal strength, but was something on their end. Resetting the system required taking out the bulbs and pressing a button on the side of each bulb. For me personally, this was not practical since they were installed near the top of the house by a handyman with a very tall ladder.

   SociologistsOnStrike · 31 Jul 2026

5. 1/5Useless: unable to create an account

   Bought 4 bulbs. Needed to create an account, so did so through the app by using the “Create an account” link in the app, filling in my email address and waiting for a verification email to create a login. Email never arrived after multiple tries; I checked spam, trash, and every other folder, a ne nada, it just doesn’t show up. So I’m unable to create an account using the app. Went to their website instead. There I’m able to create an account and log in to their website, but only after multiple warnings telling me I needed to allow cookies, even though cookies are already enabled. Unfortunately, there appears to be a complete disconnect between the website and the app. Using the same email and PW in the app that I use on the website throws an error message: “Account does not exist.” I’ve tried for the better part of an hour to make this happen, logging in, logging out, restarting my phone, trying on my iPad, going through the Sengled app, going through my SmartThings app, all with the same result. API is hosed. With no way to create an account in the app, and the app not recognizing the login created on the website, there’s no way to set these bulbs up. I can’t believe the incompetence of a company that trips you up on something as simple as creating an account. Sending the bulbs back, deleting the app, and I’ll never buy from Sengled again. Horrible experience.

   MomPolo · 31 Jul 2026

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