Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Shopping
- Lifestyle
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Apple Wallet | Yes | Free | App Store | Store published |
| Free app | Yes | Free | — | Store published |
Screens
App Store
5 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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5/5🥰🥰🥰😂
Great clothing, nice style, delivery is extremely great for the package to be delivered to the USA only issue is that I can’t use my Klarna account on the app hopefully in the future you all can update that feature
xxksavage · 6 Aug 2026
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3/5US shopper
As a US shopper, I find shopping at RI to be like a gamble. It’s hard to know if what you see is what you get. They make some great clothes, but I’ve learned the hard way that’s not true for everything they make. Since they don’t offer free returns, you have to pay out of pocket to return to the UK if something doesn’t fit or looks different upon receipt. Sometimes that can cost more than the item you want to return. You could end up losing that’s why it’s a gamble. As I mentioned, a fair amount of their clothes are fashionable and very high quality. But you have to beware because sometimes the models aren’t actually wearing the size the profile claims they are and clever photography hides some of the flaws and bad fitting.
SeanB365 · 6 Aug 2026
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1/5Livid
Bought a dress online I’d tried on in the store, but when it arrived, the fabric was not the same and was super unflattering. It turned out that the website listed 2 dresses (same color, same style) under the same heading which was extremely misleading. Also, the label in the store did not match the correct dress online. When I reached out to customer service, they were so unhelpful and did nothing to help the situation . They wouldn’t even waive the delivery fee for the correct dress, and I’d have to pay $10 for postage to return the dress and get the refund. Now I’m out $40 and don’t have the dress I wanted for my 21st birthday party. Never shopping at RI again.
CloJoHoran · 6 Aug 2026
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2/5Shows wrong prices
I love river island, so this is a review about the app, not the company. I thought this app was designed great until today when I was shopping and saw great jeans for 45 and a cool shirt for 30, I get to the checkout and the prices are really 90 and 60. I don’t know why but the app was showing me half off everything when I either didn’t have access to that discount or they were not doing a half off discount anyways. If I hadn’t been paying close attention I could have lost out on a lot of money.
Nickel829 · 6 Aug 2026
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5/5Cool Clothes, Great Prices
The title says it all! I love everything I buy fro River Island. I like to keep my son fashionable and dressed a little different from his classmates. RI makes it super easy. I’ve shopped the App and website with the same flawless experience.
m8kmuvz · 6 Aug 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Contact Info — Email Address Developer declared
- Data Linked to You — Analytics — Contact Info — Physical Address Developer declared
- Data Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Location — Coarse Location Developer declared
- Data Linked to You — Analytics — Purchases — Purchase History Developer declared
- Data Linked to You — Analytics — Search History Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
- Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
- Data Linked to You — App Functionality — Search History Developer declared
- Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Name Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Location — Coarse Location Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Location — Precise Location Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Purchases — Purchase History Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Search History Developer declared
- Data Linked to You — Other Purposes — Contact Info — Email Address Developer declared
- Data Linked to You — Product Personalization — Contact Info — Email Address Developer declared
- Data Linked to You — Product Personalization — Contact Info — Physical Address Developer declared
- Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
- Data Linked to You — Product Personalization — Purchases — Purchase History Developer declared
- Data Linked to You — Product Personalization — Search History Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Linked to You — Purchases Developer declared
- Data Linked to You — Search History Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — Analytics — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — App Functionality — Financial Info — Credit Info Developer declared
- Data Not Linked to You — App Functionality — Financial Info — Payment Info Developer declared
- Data Not Linked to You — App Functionality — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — App Functionality — User Content — Photos or Videos Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Product Personalization — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Financial Info Developer declared
- Data Not Linked to You — Usage Data Developer declared
- Data Not Linked to You — User Content Developer declared
- Data Used to Track You — Usage Data — Advertising Data Developer declared
- Data Used to Track You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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10.0
General bug fixes to make your shopping experience smoother
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10.1
Check it out, we’ve updated our checkout. We’ve improved our payment service to give you a slicker, faster experience with our payment methods along with improving some other general bugs.
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10.2
Appy Christmas, in this release we've fixed some analytics and general bugs to make sure we offer you an optimal shopping experience
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10.3
We've squashed some bugs and made some improvements. 'Appy Shopping!
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10.4
We've squashed some bugs and made some improvements. 'Appy Shopping!
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10.5
We've squashed some bugs and made some improvements. 'Appy Shopping!
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10.6
We've squashed some bugs and made some improvements. 'Appy Shopping!
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10.7
We've squashed some bugs and made some improvements. 'Appy Shopping!
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10.8
We've squashed some bugs and made some improvements. 'Appy Shopping!
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10.9
We've squashed some bugs and made some improvements. 'Appy Shopping!
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11.0
We've squashed some bugs and made some improvements. 'Appy Shopping!
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11.1
We've squashed some bugs and made some improvements. 'Appy Shopping!
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11.2
We’ve updated your basket experience with loads of useful features. Easier promotional code entry, information about our delivery services, the ability to add to your Wishlist and more info on the payment methods we support. Happy shopping, love RI.
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11.3
We’ve updated your RI shopping experience with loads of useful features. It’s now easier to enter promo codes, add to your wishlist and find information on our delivery services and the payment methods we support. Happy shopping! Discover the latest trends and your new forever favourites, anytime and anywhere, on the River Island app. With the very best of River Island at your fingertips, your next wardrobe update could be heading your way (on a day of your choosing) in just a few taps. We’re your one stop shop for the latest women’s, men’s and kids’ fashion – what more could you need? More Island perks: - Get notifications and see online exclusives before anyone else. - Save favourites to your wishlist until you’re ready to checkout. - Bag Merge gives you a seamless shopping experience across devices. - Nominated Day Delivery lets you choose the best time to receive your order.
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11.4
In this version we’ve made some minor updates to improve your overall shopping experience. We’ve implemented transparency around app tracking and given you the ability to manage cookie preferences in our app experience, to provide you with more transparency and control.
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11.5
We’ve improved our checkout to make it easier than ever to use! Our new checkout is contained within a single page, where you can see and choose all of your favourite delivery and payment options in one place. First time customer, no problem, add your preferred delivery type and choose your payment method, hit place order and you’re done. Been here before? No problem, to make life easier we’ll prepopulate the checkout for you based on the options you selected on previous purchases. If you want to change delivery or payment methods, simply hit edit and update with your preferences.
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11.6
· 27 Oct 2025
We’ve improved our checkout to make it easier than ever to use! Our new checkout is contained within a single page, where you can see and choose all of your favourite delivery and payment options in one place. First time customer, no problem, add your preferred delivery type and choose your payment method, hit place order and you’re done. Been here before? No problem, to make life easier we’ll prepopulate the checkout for you based on the options you selected on previous purchases. If you want to change delivery or payment methods, simply hit edit and update with your preferences.
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9.2
We've made some improvements and squashed some bugs to make shopping for our favourites easier. 'Appy Shopping!
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9.3
We've made some improvements and squashed some bugs to make shopping for our favourites easier. 'Appy Shopping!
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9.4
We've made some improvements and squashed some bugs to make shopping for our favourites easier. 'Appy Shopping!
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9.5
Accessing the app has never been simpler thanks to our new and improved sign in/sign up process. We've also included a number of bug fixes and stability improvements. Appy shopping!
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9.6
We’ve redesigned the product page to make browsing and shopping for your favourites much easier, and squashed a few bugs along the way. Appy shopping!
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9.7
We’ve updated the new product page to improve how you see content, updated how you interact with your wishlist, handled a few bugs, and generally improved performance. Appy shopping!
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9.8
We've added a new feature that lets shoppers access specific areas of the app via external links on the web. Appy shopping!
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9.9
General bug fixes to make your shopping experience smoother
Alternatives
- New Look Fashion Online — Same category + similar ratings
- Next: Shop Fashion & Homeware — Same category + similar ratings
- John Lewis & Partners — Same category + similar ratings
- Club L London — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 6 Aug 2026
- Sources
- App Store
- Independent summary has not been published yet.