Public Transport Victoria app

Name: Public Transport Victoria app
Rating: 4.5 (319 reviews)
Author: Public Transport Victoria

by Public Transport Victoria

iPhone · iPad · Android

Active Last checked 30 Sep 2026

App Store ↗ Google Play ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel
Travel & Local
Navigation

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

Google Play

8 store screenshots

Public Transport Victoria app android screenshot 1

Public Transport Victoria app android screenshot 2

Public Transport Victoria app android screenshot 3

Public Transport Victoria app android screenshot 4

Pricing & paywalls

App Store Google Play

Shown for US

Free

Last verified 28 Jul 2026

Shown for US

Free to download

Last verified 30 Sep 2026

Ratings & reviews

App Store Google Play

Shown for US

4.5 319 ratings · App Store

5/5No phone tap on transport
The app works for what it does, but you should be able to tap your phone on transport

GreenTeaPod · 28 Jul 2026
1/5Worst public transport system
Compared to public transport systems in NSW and QLD, the VIC public transportation system is ridiculous and much too complicated than it should be. Rides are so expensive! The most expensive in the country! The Myki cards are a waste of plastic. If I can scan the Myki card with my phone, why can’t I scan my phone to pay on the bus/tram. The app is terrible, always glitching out, won’t let me create an account. Won’t scan the Myki card anymore. Overall so terrible and frustrating!!

Aaronsurfs · 28 Jul 2026
1/5Tourist Use of App Possible?
Bottom Line. Suggest you make it clear and prominent this app will not work without an Australian telephone number and address. It does not appear to be possible for a foreigner (tourist) to use this app. Can’t get past the login registration screen as it errors without an Australian telephone number and address. Attempted to make a suggestion that this be made clear and prominent in the app information section. Alas, using your contact page encountered the same issue with your web form. Regardless, the PT card itself works great and Google Maps and Apple Maps work satisfactorily for transit navigation.

This nickname is taken. :/ · 28 Jul 2026
1/5Never works
I can’t even properly use the app as it keeps getting me to fill in information and then says unable to creat account. I’ve installed and uninstalled the app a couple times. And still broken! And NO access to reach out to someone to help. Typical public transport issues in Melbourne.

Waynusg · 28 Jul 2026
1/5Can’t use with international phone
Unfortunately you can only top up and use the app if you have an Australian number. I hope they change this app to include WhatsApp or int. Numbers.

Mynameistalia · 28 Jul 2026

Shown for US

4.2 23305 ratings · Google Play

1/5
seems to miss trains that google maps shows, back to Google maps for me

Raj Murugan · 30 Sep 2026
1/5
hard to use

Jordan Morley · 30 Sep 2026
1/5
The "real time tracking" is consistently completely wrong

Aaron Cananzi · 30 Sep 2026
1/5
App searches show predicted arrival time and scheduled arrival time, but it is very unclear to new users which time they should rely on when planning their journeys. missed our train for a very important trip

Isabel Tsang · 30 Sep 2026
2/5
randomly, regularly, deletes favourites - so annoying

Justin Kelly · 30 Sep 2026

Privacy & accessibility

App Store Google Play

Privacy

Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Not Linked to You — App Functionality — Contact Info — Other User Contact Info Developer declared
Data Not Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
Data Not Linked to You — App Functionality — Search History Developer declared
Data Not Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — User Content — Audio Data Developer declared
Data Not Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Not Linked to You — App Functionality — User Content — Other User Content Developer declared
Data Not Linked to You — App Functionality — User Content — Photos or Videos Developer declared
Data Not Linked to You — Contact Info Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Search History Developer declared
Data Not Linked to You — Usage Data Developer declared
Data Not Linked to You — User Content Developer declared

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Accessibility

No accessibility labels collected yet.

Privacy

Data collected — Analytics — App activity — App interactions Developer declared
Data collected — Analytics — App info and performance — Crash logs Developer declared
Data collected — App functionality — App activity — In-app search history Developer declared
Data collected — App functionality — Device or other IDs Developer declared
Data collected — App functionality — Financial info — Purchase history Developer declared
Data collected — App functionality — Financial info — User payment info Developer declared
Data collected — App functionality, Account management — Personal info — Address Developer declared
Data collected — App functionality, Account management — Personal info — Email address Developer declared
Data collected — App functionality, Account management — Personal info — Name Developer declared
Data collected — App functionality, Account management — Personal info — Phone number Developer declared
Data collected — App functionality, Account management — Personal info — User IDs Developer declared
Data shared — Analytics — App activity — App interactions Developer declared
Data shared — Analytics — App info and performance — Crash logs Developer declared
Data shared — App functionality — Financial info — Purchase history Developer declared
Data shared — App functionality — Financial info — User payment info Developer declared
Data shared — App functionality, Account management — Personal info — Address Developer declared
Data shared — App functionality, Account management — Personal info — Email address Developer declared
Data shared — App functionality, Account management — Personal info — Name Developer declared
Data shared — App functionality, Account management — Personal info — Phone number Developer declared
Data shared — App functionality, Account management — Personal info — User IDs Developer declared
Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store Google Play

4.10.0
Security uplift for myki, introduction of Cloudflare Turnstile. Stability and bug fixes.
4.5.2
- myki number automatically detected by scanning your myki using NFC when you create a new account or add a myki - Information about the remaining number of mykis that you can add to your account - Information about pending top up amount - Station name displayed on Service overview screen - Easier selection of departure time on Next departures screen - Minor improvements to the instant (NFC) top up experience - Other minor improvements and bug fixes
4.5.3
Stability and performance improvements.
4.5.4
- Apple Pay added as an alternative payment option for instant (NFC) top up - Filter your preferred line or route on the improved stop/station screen - Tram and bus stops now display nearby landmarks on the service overview screen - Easier to select a stop, station, or myki outlet from the search screen map - Other minor improvements and bug fixes
4.5.5
Stability and performance improvements.
4.5.6
Stability and performance improvements.
4.5.7
- Journey planner allows easier filtering of transport modes - Top up your myki using Apple Pay for myki Money and myki Pass - Multi-factor authentication now an additional layer of security for your myki account - Option to remain logged in to your myki account for 30 days - Register a myki immediately after buying - Seamless transition between the PTV app and PTV website for logged in users - Save up to 10 mykis to an account (previously 8) - Other minor improvements and bug fixes
4.5.8
Stability and performance improvements.
4.5.9
Fare information change along with stability and performance improvements
4.6.0
- Scan myki to check balance and more - Other minor improvements and bug fixes
4.6.1
- Minor improvements and bug fixes
4.6.2
Bug fixes and stability improvements
4.6.3
Security and stability improvements
4.7.0
Update of digital information for Frankston, Werribee, and Williamstown lines and bug fixes.
4.8.0
- Minor change to simplify step by step walking instructions - Walking instructions overview is aligned across PTV apps and website
4.9.0
Bug fixes and stability improvements
4.9.1
Minor improvement of journey planner walking instructions (usage of lifts), and NFC bug fix.
5.0.0
- Replacement bus services in the journey planner - Improved push notification capability - Brand update to Transport Victoria - Link updates to Transport Victoria website - Security uplift for myki, introduction of Cloudflare Turnstile - Stability and bug fixes
5.0.1
Stability improvements and bug fixes
5.1.0
Stability improvements and bug fixes
5.2.0
General improvements and enhancements to support myki functionality.
5.3.0
Improved Journey Planner navigation instructions and icons.
5.4.0
- Youth Myki improvements - Minor security enhancements - Stability Improvements and Bug fixes
5.5.0
- Integration of real-time data in the journey planner - UI improvements
5.5.1 · 30 Jun 2026
Stability improvements and bug fixes

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5.7.1 · 16 Sep 2026

Alternatives

Air NZ — Same category + similar ratings

Availability by market

No LIVE observation for GB yet.

Data quality & evidence

Page completeness: Live store listing
Last verified: 30 Sep 2026
Sources: App Store, Google Play

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Public Transport Victoria app with Air NZ.

View JSON

GET /api/v3/apps/318696180

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          "rating": 5,
          "title": "No phone tap on transport",
          "body": "The app works for what it does, but you should be able to tap your phone on transport",
          "author": "GreenTeaPod",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Worst public transport system",
          "body": "Compared to public transport systems in NSW and QLD, the VIC public transportation system is ridiculous and much too complicated than it should be. Rides are so expensive! The most expensive in the country! The Myki cards are a waste of plastic. If I can scan the Myki card with my phone, why can’t I scan my phone to pay on the bus/tram. The app is terrible, always glitching out, won’t let me create an account. Won’t scan the Myki card anymore. Overall so terrible and frustrating!!",
          "author": "Aaronsurfs",
          "date": "28 Jul 2026"
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          "author": "This nickname is taken. :/",
          "date": "28 Jul 2026"
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          "rating": 1,
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          "body": "I can’t even properly use the app as it keeps getting me to fill in information and then says unable to creat account. I’ve installed and uninstalled the app a couple times. And still broken! And NO access to reach out to someone to help. Typical public transport issues in Melbourne.",
          "author": "Waynusg",
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          "author": "Raj Murugan",
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          "author": "Jordan Morley",
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          "body": "The \"real time tracking\" is consistently completely wrong",
          "author": "Aaron Cananzi",
          "date": "30 Sep 2026"
        },
        {
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          "title": "",
          "body": "App searches show predicted arrival time and scheduled arrival time, but it is very unclear to new users which time they should rely on when planning their journeys. missed our train for a very important trip",
          "author": "Isabel Tsang",
          "date": "30 Sep 2026"
        },
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        },
        {
          "title": "Data collected",
          "detail": "App functionality, Account management — Personal info — User IDs",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "Analytics — App activity — App interactions",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "Analytics — App info and performance — Crash logs",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality — Financial info — Purchase history",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality — Financial info — User payment info",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Account management — Personal info — Address",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Account management — Personal info — Email address",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Account management — Personal info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Account management — Personal info — Phone number",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Account management — Personal info — User IDs",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "Your data is transferred over a secure connection — Data is encrypted in transit",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "The developer provides a way for you to request that your data be deleted — You can request that data be deleted",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "4.10.0",
      "released_at": null,
      "notes": "Security uplift for myki, introduction of Cloudflare Turnstile. Stability and bug fixes."
    },
    {
      "store": "apple",
      "version": "4.5.2",
      "released_at": null,
      "notes": "- myki number automatically detected by scanning your myki using NFC when you create a new account or add a myki - Information about the remaining number of mykis that you can add to your account - Information about pending top up amount - Station name displayed on Service overview screen - Easier selection of departure time on Next departures screen - Minor improvements to the instant (NFC) top up experience - Other minor improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "4.5.3",
      "released_at": null,
      "notes": "Stability and performance improvements."
    },
    {
      "store": "apple",
      "version": "4.5.4",
      "released_at": null,
      "notes": "- Apple Pay added as an alternative payment option for instant (NFC) top up - Filter your preferred line or route on the improved stop/station screen - Tram and bus stops now display nearby landmarks on the service overview screen - Easier to select a stop, station, or myki outlet from the search screen map - Other minor improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "4.5.5",
      "released_at": null,
      "notes": "Stability and performance improvements."
    },
    {
      "store": "apple",
      "version": "4.5.6",
      "released_at": null,
      "notes": "Stability and performance improvements."
    },
    {
      "store": "apple",
      "version": "4.5.7",
      "released_at": null,
      "notes": "- Journey planner allows easier filtering of transport modes - Top up your myki using Apple Pay for myki Money and myki Pass - Multi-factor authentication now an additional layer of security for your myki account - Option to remain logged in to your myki account for 30 days - Register a myki immediately after buying - Seamless transition between the PTV app and PTV website for logged in users - Save up to 10 mykis to an account (previously 8) - Other minor improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "4.5.8",
      "released_at": null,
      "notes": "Stability and performance improvements."
    },
    {
      "store": "apple",
      "version": "4.5.9",
      "released_at": null,
      "notes": "Fare information change along with stability and performance improvements"
    },
    {
      "store": "apple",
      "version": "4.6.0",
      "released_at": null,
      "notes": "- Scan myki to check balance and more - Other minor improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "4.6.1",
      "released_at": null,
      "notes": "- Minor improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "4.6.2",
      "released_at": null,
      "notes": "Bug fixes and stability improvements"
    },
    {
      "store": "apple",
      "version": "4.6.3",
      "released_at": null,
      "notes": "Security and stability improvements"
    },
    {
      "store": "apple",
      "version": "4.7.0",
      "released_at": null,
      "notes": "Update of digital information for Frankston, Werribee, and Williamstown lines and bug fixes."
    },
    {
      "store": "apple",
      "version": "4.8.0",
      "released_at": null,
      "notes": "- Minor change to simplify step by step walking instructions - Walking instructions overview is aligned across PTV apps and website"
    },
    {
      "store": "apple",
      "version": "4.9.0",
      "released_at": null,
      "notes": "Bug fixes and stability improvements"
    },
    {
      "store": "apple",
      "version": "4.9.1",
      "released_at": null,
      "notes": "Minor improvement of journey planner walking instructions (usage of lifts), and NFC bug fix."
    },
    {
      "store": "apple",
      "version": "5.0.0",
      "released_at": null,
      "notes": "- Replacement bus services in the journey planner - Improved push notification capability - Brand update to Transport Victoria - Link updates to Transport Victoria website - Security uplift for myki, introduction of Cloudflare Turnstile - Stability and bug fixes"
    },
    {
      "store": "apple",
      "version": "5.0.1",
      "released_at": null,
      "notes": "Stability improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "5.1.0",
      "released_at": null,
      "notes": "Stability improvements and bug fixes"
    },
    {
      "store": "gplay",
      "version": "5.7.1",
      "released_at": "2026-09-16",
      "notes": ""
    }
  ],
  "alternatives": [
    {
      "app_id": 304851207,
      "name": "Air NZ",
      "url": "https://appcorpus.com/apps/air-nz-304851207",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-09-30",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
      "App Store",
      "Google Play"
    ]
  },
  "availability_markets": {
    "live": [
      "us"
    ],
    "selected": "gb",
    "note": "No LIVE observation for GB yet."
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "30 Sep 2026"
  }
}