PrettyLittleThing

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 29 Jul 2026

4.7 37194 ratings · App Store

1. 4/5Great Clothing line

   I've been a loyal shopper of Pretty Little Things for the past seven months, and I genuinely adore both their clothing selections and the user-friendly app. The styles are trendy and often just what I'm looking for! However, there is one aspect that I believe could use some improvement: the fit of the cups in dresses and corsets. To give you some context, I typically wear sizes between 3X and 5X, and my bra size is 48DDD. This creates a real challenge when I want to purchase a beautiful dress for special occasions, such as my recent birthday. Unfortunately, I encountered a significant issue this year when I decided to go up a size due to fluctuations in my weight. I picked out a stunning dress that I was excited about, but when I tried it on, I found that the cups were far too small for my chest, which made it uncomfortable. Throughout the entire evening, I struggled with the dress sliding down constantly, which was quite embarrassing. I ultimately had to change into a different dress altogether because I couldn’t enjoy the evening with my dress constantly falling. It’s disappointing because I know there's great potential for these pieces; they just need to cater better to those of us with larger cup sizes. I hope Pretty Little Things considers making adjustments to the cup sizes in their dresses and corsets so that people like me can fully enjoy their fabulous collections without these fitting issues. But Pretty Little Things is a great clothing line and app 💗💗

   johnishaxo · 30 Aug 2026

2. 4/5Wishlist/shopping cart

   My biggest complaint is stuff disappearing in the wish list and/or shopping cart. I like the wish list to favorite things for when I buy later, and at first I thought maybe it disappears if you don’t add it to your cart in time or buy it. But then I noticed while using the app it would disappear as well as the shopping cart. Had almost $200 worth of clothing in the shopping cart and was ready to check out, I go to click shopping cart and everything was gone. I was so upset because I literally spent TWO hours picking stuff out. I got so frustrated that it did that I ended up not even ordering. 😕 Other than that delivery was actually pretty quick for previous orders, most of the clothes were fairly good quality except one of the small body suits was extremely too small and I’m petite. (Wasn’t a petite size body suit) and one of the crop tips fit but if you look the wrong way your nipple will be looking dead in the eye at someone because it’s so wide😂

   baby tay🖤 · 29 Jul 2026

3. 1/5Zero stars- worst customer service I’ve ever encountered

   Typically I do not write reviews but I have never had a worst experience with a company before. I ordered a package on October 15, paid for two day shipping. One part delivered but the second part went missing before it was delivered. Immediately I messaged the company for help- they told me to wait two days, it did not deliver. Then they told me to wait two more again, still nothing. They did this a few times then finally said give it a month until November 12. By the 6th the shipping services updated and said my package was not deliverable. I message immediately and they still tell me to wait until the 12th to ‘give the courier time.’ I do, then email their services again but then I am told to wait two more weeks until November 22 so they can give the courier time to look into it. Finally I email them after this date, get some semblance of a response making it sound like I will be refunded for my 10+ missing items. Just to be informed that I am outside of the window to get any refund or reshipment because you only have 14 days from when your items are delivered to open a case and find compensation. Make that make sense. This company pushed me off for days telling me to wait until I just so happened to be too far outside the window to be compensated. I will never order from here again. This is the worst experience I have ever had with any clothing service and they have completely lost my trust. 0/5 stars.

   Wouldneverbuyfromherragain · 30 Aug 2026

4. 1/5HORRIBLE CUSTOMER SERVICE!!!

   I bought 3 pairs of shoes from this website. When i received my package, only two pairs of shoes were in my package. The same day i received my package i contacted customer service to let them know that one of my items were not ship. I communicated with the robot they have which I'm guessing thats their excuse for customer service and that thing was no help. I even waited a couple more days to see if my item would have come separate and still nothing. So i searched for their official email and i emailed them letting them know that one of my items were not ship. 4 days later I’ve received an email from them asking if i could confirmed which item was missing. I confirmed that item, another 4 days have pass and still no response from them so i email them back asking for a refund because a week has pass and i still didn’t receive my shoes not only did i not received my shoes that i paid for but they took so long to resolve the problem that so many days went by. I never received my refund because they told me that my package was scanned through an automatic scanning method and that it was sent and that they couldn't send me a replacement either. I kept telling them I didn’t received it and only two pairs were in my package. I told them i even waited for a couple more days to see if it’ll come separate and after that they never emailed me back. It’s ridiculous how i paid my hard working money for something and don't get what i paid for and then claim they sent it when I'm telling them i never received it.

   ⒹⒹ · 30 Aug 2026

5. 1/5One of the worst clothing apps

   I love PLT the clothes are so pretty but when I saved some clothes I could only look at a certain amount of them. If I were to re-save the item to my wish list I can see it at all. I updated the app because it said they fixed some issues. But it only seemed to make it worse. For example I would search up dresses and scroll through them and the app would just kick me out so I would lose my spot. It keeps constantly kicking me out no matter what I am looking at. I would like to be able to look at all the clothes especially the ones in my wishlist but I can only see less than half of them. I would really like to purchase but if this app is having a lot of issues I wouldn’t want to risk spending my money on it. Please fix these issues as it seems you’ve been having this problem for years. Update: I had a few things in my cart that’s been in there for a week now. I also put some stuff in there that I couldn’t see in my wishlist anymore. And I check it today like everyday and there’s nothing in my cart anymore. Now I have to look through everything again just to find what I had in my cart especially since I can’t see my full wish list. So far do not recommend this app I really wanted to like it especially because of the clothes but the app is trash. The more I update hoping the bugs will fix it just seems to make it worse than it was.

   lisawhh · 30 Aug 2026

4.3 8365 ratings · Google Play

1. 5/5

   fast and reliable

   Omolara Idowu · 29 Jul 2026

2. 5/5

   Beautiful 🥰

   Melanie Brooke · 29 Jul 2026

3. 5/5

   can't go wrong with PLT. I've been a loyal customer for over 15 years

   Miss Skanka · 29 Jul 2026

4. 5/5

   I'm in ❤️ with PLT

   Nady Correia · 29 Jul 2026

5. 4/5

   Got good things especially for the curvier ladies

   Val Lloyd · 29 Jul 2026

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• 80.13.0 · 23 Jul 2026