POPGuide

• Free

Last verified 28 Jul 2026

4.3 3423 ratings · App Store

1. 2/5Great app, but…

   I loved this app when it was provided as an add-on to a BigBus tour. When I got to my next cities on my trip I was excited about using the app, but I couldn’t download audio maps for those cities because it appears that they only sell their maps through tour companies, not direct to tourists. Boo!

   thunksalot · 28 Jul 2026

2. 1/5Sooooooooo frustrating

   I purchased for our family of 5 tickets plus audio for the coliseum and Vatican. We had nothing but issues with this and ended up having to connect all audio to one phone. My husband and I are both in IT, so we are pretty savvy. But the click interface needed to be more robust and more user friendly. It needs to really just be “clickable”.

   Traveling with Tina · 28 Jul 2026

3. 1/5Nonfunctional

   App is nonfunctional and will not download in my language. I have been working with customer service for over a week in which they blame my Internet connection or my phone neither which are not contributing to this problem eventually they had me download VOX city app, which has the exact same problem. Terrible customer service no problems ever resolved.

   Teechrmeg · 28 Jul 2026

4. 2/5Versailles - don’t bother

   We bought our tickets and the audio tour for Versailles from POPGuide. It was a mistake. I was emailed a link the day before and found the POPGuide almost impossible to download (3 tries for each of us). We also had one kid without their own device, so we ended up paying for more audio tours than we could use (had to get our tickets together). Once we got into Versailles I was disappointed to learn that there were huge areas without any info in the audio guide. I spent quite a lot of time trying to figure out what to listen to before realizing there was no info for nearly the entire ground floor. There are audio tours for rent by the museum, which would have been a better choice. Definitely skip this and go with either a human guide or the one available from Versailles.

   unsavory element · 28 Jul 2026

5. 1/5Extremely NOT User Friendly

   Purchased tickets and audio guide for the Louvre. Could not load the ap with the link provided on the confirmation email. It wants you to sign in and create a pass…for a one time tour? Others in our group got the app to work but the audio was off and not synced to the actual exhibit. Extremely disappointed. Not worth the hassle. Also, those of us with time slot prepaid tickets waited in line while others just purchased tickets and walked in. No wait.🤷‍♀️

   Dlg226 · 28 Jul 2026

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