PineApp

• Free

Last verified 31 Jul 2026

4.8 8925 ratings · App Store

1. 3/5Spam Text and Spam Emails

   I like using this app, but recently, the experience with Baptist Health has been frustrating. There's an overload of texts and emails for co-payments, pre-registration, orders, reminders, and more; you name it, and Baptist is sms’ing me about it. It's too much, especially compared to other health organizations where I don't face this issue. It feels like the focus has shifted more to payments than patient care. The constant communication - over 12 times in three days - is overwhelming. My family and I, all frequent visitors, are experiencing this too. It's a recent change that's not working. Other places like the University of Miami don't do this. Please reconsider your approach. It's important to treat patients better; PLEASE STOP.

   Rosie9682 · 31 Jul 2026

2. 3/5Virtual app

   To many problems with the app my appointment was canceled 1 day before the app day they rescheduled to next moment I pay the fees after that BHSF call me to confirm the insurance every was fine but they charge me agin in day of the appointment I pay again but they never send me the link to talk with my Dr. hopefully I found and amazing person who help me with my appointment, Alexis he act very professional and quick and spoke with my Dr. that she call me immediately to resolve the problem, Dra. Patricia Feito is not only and amazing professional she is much more is the kind of person that made a difference. She and Alexis deserve more that 5 starts but the app and the system just 3

   Px252 · 31 Jul 2026

3. 3/5OK app but built-in chat doesn’t help at all

   The app has some useful features, but the built-in chat is extremely limited with only a small handful of canned responses. For example, the notification center shows that there are messages waiting, but attempts to open it fail stating connection, error, and there is no means to invoke an agent in the chat or anywhere else within the app to notify the developer about this problem. Because the app does not allow a real conversation with an agent or a Chatbot that has what is now a normal set of capabilities that other companies offer, It is pretty much worthless.

   bitoguy · 31 Jul 2026

4. 5/5Compliment

   Just want you to know that I have been trying for like 3 to 4 years Trying with the help of the IT department and everybody else in God at Baptist to try to get into my portal today. I had a test at Baptist and I happen to be walking past your registration, and a young lady by the name of Jennifer had a lot of patience with me and she was able to get me into my portal after four years of Trying, thank you for having employees like her there she has a lot of patience. She's very friendly and it made me feel very very good. Now I can go in my portal and it is wonderful.

   Concha51 · 31 Jul 2026

5. 5/5Cardiology Diagnostic Center 7400 Galloway Center

   I had an excellent service at the Cardiologist Diagnostic Center at 7400 Galloway . The attention started at the front desk, with Chris who was hable to accommodate me for an earlier time that day. Michael the nurse who did my stress test. Was very courteous and efficient. The RN Emily Coach me through my stress test along with Michael. The ECHO technician Luis accommodated me for an earlier time with my echo and Gloria the Holter Monitor tech explain me the process of the Holter monitor and the entire staff were amazing and professional. I am very pleased with such great service. Keep up the good work, the team is doing an excellent job, and keep smiling to brighten someone’s day. Sincerely, Miriam Fernandez.

   Nena1106 · 31 Jul 2026

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