PayPal - Pay, Send, Save

• Free

Last verified 29 Aug 2026

• Free to download

Last verified 31 Aug 2026

4.8 6298386 ratings · App Store

1. 2/5PayPal for Business was a mistake

   I’ve used PayPal for years as my personal account without issue. So when I started a business, I decided to open a PayPal Business account so I could process credit card payments. Big mistake. After setting up the account and submitting all the documentation required, I thought we were all set. My very first customer called me saying the credit card payment option on the invoice was not functioning. I checked and sure enough, PayPal had suspended it. I called multiple times and spent hours on the phone with their hard-to-reach support. They said I needed to submit additional information, which I did. Weeks later and I was getting emails saying “we’re still processing your information”. This literally went on for MONTHS. I have tens of emails saying this. I gave up and went with Chase to process credit card payments, which I have had ZERO issues with. This brings us to today. I get an email saying my account is permanently deactivated. Fine by me. But then it says I will be charged a “high volume dispute fee”. That makes no sense whatsoever because I never had a single transaction successfully clear as we stopped using PayPal very early on and switched to Chase. All this is to say, I’m very disappointed that this was my experience with PayPal. And support staff tried to be helpful but it didn’t seem like they knew how to help me. They basically just told me to wait a few days and see if the issue resolved. Heed my warning on this. Look elsewhere.

   EJP1998 · 29 Aug 2026

2. 5/5Use PayPal exclusively to run all my businesses

   Here at the Jungle Gym we use PayPal exclusively to process our credit card payments, to do online payments, to do PayPal here on site and we use virtual terminal to take phone orders. I also use PayPal in my boomerang business, Leading Edge Boomerangs. In both of my businesses I want to make it as easy as possible for my customers to pay me anytime and anyway they want. With PayPal I can take a payment on the beach using PayPal Here or virtual terminal. My customers can go online to our website and pay for classes or parties 24 hours a day by using the PayPal link on our website. Customers will call me to book a birthday party and I take their payment right over the phone and use virtual terminal to process the payment. When they come in for open gym, using PayPal Here they can swipe their card and process their own transaction. I can also pay bills online or by phone using my business debit card linked directly to my PayPal account. I can transfer money directly to the bank account for the business or I can access cash instantly at an ATM. I can pay staff directly online through PayPal, giving me a record of every transaction and payment. The other nice thing is that PayPal just continues to get better as far as ease-of-use and reporting so I know that R&D continues from their end. And finally we have never ever had a security breach using PayPal. Neither our accounts nor those of our clients have ever been compromised or jeopardized through using PayPal. That security is priceless.

   Junglejet · 29 Aug 2026

3. 2/5Feeling frustrated

   I recently found myself in a situation without my bank card and I was fortunate enough to have a pay pal card. I used it to put a deposit on a hotel and I did appreciate the ease of pay pal. The only thing that’s really frustrating was trying to redeem my deposit back. The hotel said I should have it in three days but it didn’t come. I asked pay pal and they said it should be no problem to use the card this way and I shouldn’t experience any issues. I called the hotel and they said 5-7 days now but it never came. I asked pay pal again and they started saying things like the customer has to say they’ve returned the product first. I told them that’s not what’s happening. I called the hotel again and they confirmed they had released the deposit. I went back to communicating with pay pal through a messenger app and they could not under that it was a return deposit. I finally found a number and tried to contact an actual human and they could not talk to me. I called multiple times, at least ten times. I gave up and went back to trying to explain there was no product and it was for a deposit I made, on a hotel room. It took many messages, to various agents, before I could get the point across. I finally found an agent that could understand human language and told me my deposit will come back on my card. But not for another 12 days. It was just and awful lot to go through for a $50 deposit. I do like being able to use pay pal, most of the time. I’ll know now to never leave home without my personal bank card.

   kylie10061979 · 29 Aug 2026

4. 5/5It’s Awesome - Highly Recommended

   I’ve used PayPal for many years now. I feel my transactions are safer. It gives me a peace of mind. They provide security when dealing with a 3rd party seller. On the few occasions when I’ve needed to contact them for a transaction dispute, they’ve always been there for me to solve any conflict resolutions with 3rd parties sellers. I also use PayPal Credit as a secret personal account separate from my husband’s account. I tend to mail money orders as my main source of payment to PayPal Credit as my secret account from my husband who knows nothing of the money orders. The only problem is I can only obtain money orders in amounts of $300. So if I need to make a $500 payment, that requires two money orders of $300 and $200 to equal the $500 payment. Of course, I put the two money orders in the same mailing envelope to the payment processing center. At the payment processing center, the envelopes are opened by a mail sorting machine. That machine opened a payment envelope one time and only processed one of the two money orders. That was $300 that got lost that time. It took weeks for them to finally find the missing money order after I spoke to a manager so I started putting all money orders in separate envelopes to avoid that in the future. I feel they could improve in that area. Some of use married folks have secret accounts from our spouses to avoid conflict. PayPal Credit has been a God send. But we should be able to put two money orders or checks in the same envelope. That’s my only complaint. :-)

   AJK1993 · 29 Aug 2026

5. 4/5Customer Service Is Not The Best

   I’ve been using PayPal for a couple of years now and for the most part everything has gone smooth. I did have one issue where I ordered something online that I never received. I contacted PayPal after trying to contact the seller and tracking the package the way that the sellers website said to with only lies coming from their end. I was ready to give up but contacted PayPal in hopes they would at least get my money back to me. I explained what happened at they opened a case then after around two months of stringing me along they told me the purchase was made too long ago to report so I’d have to take it up with the seller who I couldn’t get in touch with in the first place which is why I resorted to contacting PayPal in the first place. If they had handled it correctly instead of dragging their feet it wouldn’t have been over the limit. I lost around $100 and they made me feel like I was the reason for it when I merely paid my bill and expected to receive what I ordered in a timely fashion. They need to improve their business model and their attitude. Bots aren’t capable of doing everything including dealing with sellers ripping people off through the web by posting fake websites and selling you lies you need actual people to look into things and arrive at sensible conclusions. I lost a lot of confidence in their payment protection and now only deal with well known websites I’ve used for years. Pity you can’t venture away from the old tried and true even with a “ guarantee” of protection.

   Rookie photo nut · 29 Aug 2026

4.2 3720540 ratings · Google Play

1. 5/5

   went smooth as possible

   Deborah Dockery · 29 Jul 2026

2. 5/5

   I like this app

   Dario Etcuban · 29 Jul 2026

3. 1/5

   doesn't allow screenshots

   Joe A (Sykres) · 29 Jul 2026

4. 3/5

   I haven't used this in a while. Last time I hadn't used it in a while the app somehow made me a seller, and made we wait 30 days to access the money sent to me that I desperately needed at the time.

   TANZZY COOLEY · 29 Jul 2026

5. 1/5

   This is a criminal app. don't download or try registering because you will end up losing your money. I gave my friend to send me money and he forgot to choose family and friends and that made PayPal put a limitation on my account after I submitted all the documents they asked me to so they could review my account, which I did honestly and they still permanently banned my account with the money inside it. They refuse to reverse the money back and they refuse to let me withdraw it. Big scammers

   Stella of Goodlife · 29 Jul 2026

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• 8.107.0 · 22 Aug 2026