Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- From $16.99/mo
- Free to download
- In-app purchases
Categories and search queries
Official categories
- Productivity
- Business
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
| In-app purchases | Yes | Limited free | — | Store published |
Screens
19 store screenshots
6 store screenshots
Pricing & paywalls
- Otter Pro (monthly) — $16.99/month
- Otter Pro (monthly) — $99.99/year ($8.33/mo)
- Otter Business (monthly) — $30.00/month
- Otter Business (monthly) — $239.99/year ($19.99/mo)
- Free to download
- In-app purchases: $12.99 - $99.99 per item
Ratings & reviews
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5/5Life Changer
Otter has honestly been a life changer. My university supplied it for me as an accommodation to have a live transcription/record of classes/lectures and it was INCREDIBLE! Up until grad school I had been getting lost during class and often having to ask classmates what we were talking about - but now I could simply scroll up the transcript and read verbatim what I had missed. It was also very helpful for when professors verbally explained assignments. In the past I would have the prompts but forget what the professor had explained, but now I could go back and read the transcript or actually listen to the audio of their instructions! It’s also been so helpful during meetings to create a transcript so I can focus on the conversation itself rather than trying to write everything down. It creates highlights which are helpful to jog my memory, and then I have everything right there if I want to look back at it. It also is so helpful when I write papers! In the past I’ve spent a lot of time staring at a blank Word doc because I just didn’t know how to start or write out all of my thoughts. With Otter I start by talking through my outline, and then use that transcript document to flesh out the rest of my paper. I don’t know how I would have finished grad school without Otter.
Greggy 2 · 30 Aug 2026
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4/5Bait and switch
Basically just switch their model where they made a basic version, their premium version and their premium version a business version. so anyone who was loyal to the premium version for a couple of years, would get the shock of the general use case now being strictly limited. and on top of it, if you chose not to upgrade to business and just wanted to cancel, you wouldn’t really even have the option to back up everything that’s in your account without upgrading to business. On top of that, they don’t allow a business account subscription through the App Store. Which is obviously intentional because Otter is in money grab phase of hooking a customer with an admittedly fine product then gouging with a higher subscription level to retain the same features as the previous premium level, and stripping features from paying subscribers. This instead of being a thoughtful developer and actually coming up with something new for business level subscription. Anyway, discovered that Microsoft Word dictation will actually do transcription at no additional cost, so Otter’s basic transcription isn’t a value. The other features might be to certain people, but I don’t think it’s really very ethical to create higher subscription levels and migrate features to the higher subscription model to pull in more revenue.
AndyzSweetJamz2000 · 30 Aug 2026
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5/5UPDATED Review
Signed up for a business trial offer and it has essentially frozen my account. Tried to upgrade from the trial to Pro but it is stuck. Emailed, submitted tickets for help but nothing. LOVED the app before the business trial offer. Do not accept the offer or you will be sorry. Now trying to migrate my recordings to another app because Otter will not respond to my support tickets or email. Great transcription. HORRIBLY SLOW customer service. Overall: great until you need customer service. 5 stars for app when working. 0 stars for the abysmally slow service. Come on guys. UPDATE June 8, 2021: Sent two more emails after getting a response here. It’s been weeks and STILL NO RESPONSE. The trial expired a month ago and the account is still locked. In total I’ve sent five or so emails and support requests over the course of two months, none of which have ever been responded to. I put “App Review” in the subject line of the two most recent emails and they were ignored like the others. :( Why is it this difficult to become a paying customer? I’ve wanted to upgrade to Pro, as I’ve said in all my emails, and you won’t even acknowledge my existence or actually fix the problem. Majorly disappointed and slightly offended. Lowering my review from 2 stars to just 1. UPDATE June 25, 2021 Updating my review to 5 stars. The app is phenomenal and is my favorite of three transcription apps I’ve used (Noted and Just Press Record are the other two). Hearing back from them did take some time but they were apologetic and have since been very responsive. If you’re thinking about subscribing skip any free trial upgrades and just subscribe. It’s worth it and the best transcription app on the market. 👍👍
mgynyc · 30 Aug 2026
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4/5Great BUT Please Get Google Integration!
I’m in yearbook at my highschool and I do interviews all the time and this is the best app for the job, hands down. I still have to make edits to my interviews because the hallways can be noisy and the people I’m interviewing can be quiet and this can lead to the app not picking up words or getting the wrong words, but I can’t really control those things. My only problem with the app is that I cannot just convert it into a Google Doc straight from the app, many school districts are moving to Google for their way of communication (Classroom, Docs, Slides, Gmail) and it would save me time because currently I have to put it in my notes app, then copy it, then create a Doc, then paste it in the doc. My guess is you guys have been thinking about this for a while and I saw that you guys respond to reviews somewhat quickly so I thought I would give a review. P.S. Also, does a visual representation of the different speakers exist on the app? I would love to be able to visually know when speakers change, I understand how this would be hard because not everyone talks the same all day but maybe you could let us do it manually? Like my font would always be grey and other people talking (in my case it’s 1 person) would be another color. Alright, I hope this gets through to somebody who can at least think about it. Thank you for your time. Great app.
Ian_Ingram · 30 Aug 2026
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5/5Technical support worse than the business
Very frustrating here asking every day for me to up my minutes and every day I open the case to up my minutes and nobody even gets back to me. I believe your application is really good but your support is probably the worst I’ve ever seen in the history of my career. And when I contact the Sales they told me open up the case there comes as a pop-up pop-up, which I do every day. and I told him how crazy it was so obviously this is gonna give this application a zero star for me here soon and I’m gonna copy and paste this into my comments about this application with Apple Store App Store and that everybody else know that I have contacts as an msp with over 200 clients in the metro New York area and a lot of them do use you guys not more pretty soon because it’s getting very frustrating . The best way for any software application provider can lose clients is by not provide the technical for someone who is beta testing it to see if he likes it. Oh, and by the way, Sales told me I gotta buy a premier package of some sort tickets support with that really is crazy and I even asked to purchase every day more minutes and you guys don’t get back to me…something is really wrong with your company
DanielBrooks · 30 Aug 2026
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5/5
it's great
Ejstudios Fx · 1 Aug 2026
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4/5
this the best free app I've ever download. Well done.
Taniela Uesi · 1 Aug 2026
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5/5
Excellent service
Adriana Rocha · 1 Aug 2026
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2/5
perfect
Ralph-ugas · 1 Aug 2026
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5/5
I like this app
Hana Biixi · 1 Aug 2026
Privacy & accessibility
Privacy
- Data Linked to You — Analytics — Contact Info — Email Address Developer declared
- Data Linked to You — Analytics — Contacts Developer declared
- Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Location — Coarse Location Developer declared
- Data Linked to You — Analytics — Search History Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — Analytics — User Content — Audio Data Developer declared
- Data Linked to You — Analytics — User Content — Customer Support Developer declared
- Data Linked to You — Analytics — User Content — Other User Content Developer declared
- Data Linked to You — Analytics — User Content — Photos or Videos Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Linked to You — App Functionality — Contacts Developer declared
- Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
- Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Linked to You — App Functionality — Search History Developer declared
- Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — User Content — Audio Data Developer declared
- Data Linked to You — App Functionality — User Content — Customer Support Developer declared
- Data Linked to You — App Functionality — User Content — Other User Content Developer declared
- Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Name Developer declared
- Data Linked to You — Product Personalization — Contact Info — Email Address Developer declared
- Data Linked to You — Product Personalization — Contact Info — Name Developer declared
- Data Linked to You — Product Personalization — Contacts Developer declared
- Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
- Data Linked to You — Product Personalization — Search History Developer declared
- Data Linked to You — Product Personalization — User Content — Audio Data Developer declared
- Data Linked to You — Product Personalization — User Content — Other User Content Developer declared
- Data Linked to You — Product Personalization — User Content — Photos or Videos Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Contacts Developer declared
- Data Linked to You — Diagnostics Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Linked to You — Search History Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Linked to You — User Content Developer declared
- Data Used to Track You — Identifiers — Device ID Developer declared
- Data Used to Track You — Identifiers — User ID Developer declared
- Data Used to Track You — Identifiers Developer declared
Accessibility
No accessibility labels collected yet.
Privacy
- Data collected — Analytics — App activity — App interactions Developer declared
- Data collected — Analytics — App info and performance — Crash logs Developer declared
- Data collected — Analytics — App info and performance — Diagnostics Developer declared
- Data collected — Analytics — Device or other IDs Developer declared
- Data collected — App functionality — App activity — In-app search history Developer declared
- Data collected — App functionality — App activity — Other user-generated content Developer declared
- Data collected — App functionality — Audio — Voice or sound recordings Developer declared
- Data collected — App functionality — Calendar — Calendar events Developer declared
- Data collected — App functionality — Contacts Developer declared
- Data collected — App functionality — Financial info — Purchase history Developer declared
- Data collected — App functionality — Messages — Other in-app messages Developer declared
- Data collected — App functionality — Personal info — Name Developer declared
- Data collected — App functionality — Photos and videos — Photos Developer declared
- Data collected — App functionality, Analytics, Personalization, Account management — Personal info — User IDs Developer declared
- Data collected — Developer communications, Account management — Personal info — Email address Developer declared
- Data collected — Fraud prevention, security, and compliance — Personal info — Phone number Developer declared
- Data shared — Analytics — Personal info — User IDs Developer declared
- Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
- Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared
Accessibility
No accessibility labels collected yet.
Versions
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3.100.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.101.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.102.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.103.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.104.0
· 20 Jul 2026
Working hard to provide the most accurate transcription.
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3.105.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.105.1
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.106.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.107.0
· 28 Aug 2026
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.82.0
• Bug fixes and performance improvements
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3.83.0
• Bug fixes and performance improvements
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3.84.0
• Bug fixes and performance improvements
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3.85.0
• Bug fixes and performance improvements
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3.85.1
• Bug fixes and performance improvements
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3.86.0
• Bug fixes and performance improvements
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3.87.0
• Bug fixes and performance improvements
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3.88.0
• Bug fixes and performance improvements
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3.89.0
• Bug fixes and performance improvements
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3.90.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.90.1
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.91.0
Bug fixes and improvements
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3.92.0
Bug fixes and improvements
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3.93.0
Launched Live Activities for one-tap pause, resume, and stop controls on the Lock Screen.
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3.94.0
• Bug fixes and improvements
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3.95.0
• Bug fixes and improvements
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3.96.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.97.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.98.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
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3.99.0
Working hard to provide the most accurate transcription. Enhanced recording for online meetings and multi-language.
- 3.103.0-6392 · 6 Jul 2026
- 3.104.0-6689 · 29 Jul 2026
- 3.106.0-6848 · 17 Aug 2026
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 31 Aug 2026
- Sources
- App Store, Google Play
- Independent summary has not been published yet.