ÖBB Tickets

• Free

Last verified 28 Jul 2026

1.9 148 ratings · App Store

1. 2/5Good for planning, Ugly for purchasing

   The Good: Easily see many options for departure station, departure time, and price. There is a way to search with a lengthen the transfer time for intermediate train changes (the wine glass symbol in the top right corner), but it’s not a default, it must be applied for each search. The Bad: The tickets may say they are refundable, but that’s not entirely true. Standard OEBB business practice is refundable only until you download the ticket as a pdf, printed the ticket, or saved an e-ticket. The true useable ticket is more like an airline boarding pass and it’s not refundable. Also, the e-ticket is just a pdf copy on the app under My Tickets tab that requires several steps to reach. There is not a way to put any OBB discount pass or ticket in Apple Wallet. It’s best to download the pdf, save it on your phone (Folders in On My iPhone, if you have an Apple phone) in case you don’t have cell service and print a hard copy before hand. The Ugly: It’s 99.9 percent impossible to purchase anything through this app or the OBB website with a U.S. issued credit card. OBB uses a third party card processor called SaferPay. It automatically declines 99.9 percent of attempts within microseconds. My wife and I tried dozens if not hundreds of times over several weeks and were only successful twice. This with multiple credit cards, all with the latest 3-D Secure. The work around is PayPal, if you are okay with high fees and their find print trickery, or using a third party vendor app such as Trainline or SBB. I think DB might also work. Even those apps at the very end redirect you to the OBB app to download the e-ticket or the pdf (you cannot do both).

   Hiker11823 · 28 Jul 2026

2. 1/5Pls reorganize data flow!

   The app needs to check if seat reservation can work BEFORE attempting to charge the credit card. We have to go through a lot of steps to confirm that we are legit users of the credit card and after that failing the entire transaction because a seat reservation cannot be made is AWFULL customer service. If some high level manager has an issue with this, You can always bring up a message that “a seat reservation cannot be made at this time” and give the user the chance to cancel. Also, but less important, if seats can be reserved in one leg of a trip (in my case Budapest to Wien) but not the second leg (was Wien to Frankfurt) then the user should have to option to make the reservation for part of the trip. Finally, IF our address info is given to the credit card company (to confirm billing address) then if the payment fails, we should be told to confirm that our address in the app should match the cr card billing address

   Peter Tamad · 28 Jul 2026

3. 1/5Impossible to complete a purchase from the USA

   The main problem for me was that I was not able to complete a train ticket purchase with a US credit card. I tried 3 cards and the transaction always fails as soon as Pay Now is clicked. It doesn’t say a thing but no confirmation shows nor email is received. I tried the website, too. It always fails there, too, but, at least, it lets you know that it was rejected by the credit card company. This is while you wait for a text message with a passcode from your credit card company. The rejection happens before you have a chance to enter the passcode. Also, there is a reserved seat option in the app, but you cannot select the actual seat. The website, however, does let you select the seat. So if you are in Austria use the website, if you can. For me, I had to ask a favor from an Austrian acquaintance, who purchased the tickets for me.

   דן מארה״ב · 28 Jul 2026

4. 1/5Larcenous app

   I bought a 2nd class ticket from Linz to Vienna, and then later tried to reserve a seat. The app said that there were no 2nd class reservations so I selected 1st class. The app showed both 1st and Business class selected and I couldn’t deselect Business. I paid 15 euro and it gave me a seat. It turns out the seat was in business class. So of course the train conductor told me I was in the wrong seat because I didn’t have a 1st class ticket, which is what I was trying to purchase to begin with, and that I either had to pay 35 euro more (which I didn’t want to pay) or go sit in 2nd class even though I had paid for an upgrade. Eventually after arguing he had me sit in 1st class. But if I hadn’t argued I would have paid 15 euro for nothing. How many people do you do this to? Mobile apps aren’t really that hard to build correctly.

   kcinsea · 28 Jul 2026

5. 1/5Terrible so upsetting

   This may be the first company I’ve known to have an app where you can download it on different devices log in the exact same way and your reservations will not show up the same on different devices? Most wont even show up. It’s so discomforting for travelers to worry about this. I had a phone especially bought to take on my trip and I had to call and speak to someone who wasn’t sympathetic about needing emails of my reservations . He sent them but I don’t think then people should be cruel about people needing to call in since this log in doesn’t equally save anyone’s info? 😞

   fwbauvs · 28 Jul 2026

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