Norton VPN – Fast & Secure

• Yearly Plan — $29.99/year ($2.49/mo)
• Yearly Plan with 7 Day Trial — $29.99/year ($2.49/mo)
• 7 Day Trial Yearly Plan — $39.99/year ($3.33/mo)
• Norton Secure VPN — 1 Device — $29.99
• Norton Secure VPN — 3 Devices — $59.99
• Norton Secure VPN — 5 Devices — $79.99
• Norton VPN Standard — $29.99
• Norton VPN Ultimate — $14.99
• Norton VPN Ultimate — $129.99
• Subscription with free trial for one device — $29.99

Last verified 30 Aug 2026

4.4 120848 ratings · App Store

1. 3/5Keeps turning itself off and I have to re-log in…

   I liked it better when LifeLock and Norton were one entity. Since they’ve separated , I have had issues , most of them revolving around having to restart the app when I check in on it to see if its working ( The VPN no log in one :Ironic , huh?) . It makes me re-log in . Shouldn’t it just work period? That’s the whole idea . I should be able to change where the server is , and used to be able to, but now it just turns itself off when I click on app , have to restart it , and it defeats the purpose of being a ‘no log in vpn’ . I talked to someone on other side of world for a long time a couple months ago to try to get the LifeLock billing correct and separate from Norton and besides the fact I couldn’t understand what he was saying half the time , he tried to sell me something I already had a version that allowed me to have 5 devices (I have a few) and to log into each one individually just to get it running was a pain , but like I said in above paragraph…each time I have to re-log in! I wish someone would fix this or at least give me my money back and I’ll look elsewhere . I cannot recommend this product as it stands now . FYI I use Apple products . All new . This is the second time im writing what is above …(actually was there still) . Still have issues with it always being off and having to re-log in on any device.

   Memphis Chicky doodle · 30 Aug 2026

2. 1/5App Stopped Working

   Ever since this app updated a few days ago it stopped working. The first time I opened the app after the update, it asked to add VPN Configurations, which I allowed it to. Now, if I turn it on, it tells me it can’t connect to the server. I went to the support page which told me that in order to solve this problem, the app needed to be updated or uninstalled and reinstalled. Since the app had already been updated, an update wasn’t an option. So, I uninstalled it and reinstalled it. The problem didn’t go away. I also have Norton 360 installed on my iPhone, which is working fine. It has its own VPN with its own configurations. I’m wondering if the two are conflicting with one another. It would be weird if they were since previously they were able to coexist with each other. Maybe the update has some kind of a glitch that pits the two apps against each other, I don’t know. The only other reason I can think of for it not working is that the VPN configuration it installed is incorrect and points it to a server that doesn’t exists. I should also point out that I’m using Secure VPN on my Windows laptop and it’s working fine. I’m only having a problem with the iOS version. Hopefully, Norton will offer an update or something that will fix the problem. Until then, they get one star for a product that doesn’t work.

   reyrosa · 30 Aug 2026

3. 4/5UPDATE—Why is this now unstable for IPhone IOS 26.6?

   I see many reviews where people are having problems with the VPN app, especially over the last week to 10 days. Same for me. I see the recommendation was to delete and reload the apps. I did that too. I also reset my network settings. No change. I’m now forced to manually flip on/off airplane mode every so often to refresh to at least get a connection. No issue accessing the internet with the VPN off. I’ve also removed any addl VPN profiles in settings. It’s only runs on Mimic. I noticed this also around the same time as when TMobile had their crash on 7/27. I never had issues before. Is this a bug that will be addressed in the short term for newer iPhones? It happens on private wifi +cell. Help! UPDATE: This seems to be fixed now. For quite some time now, I had both 360 and Norton VPN on my phone with the VPN connecting through the VPN app. It was always set up that way. Once I deleted the Norton VPN app and ran my VPN through 360, the problem stopped. I also didn’t have to continue signing in through 360. Everything was stable. Anyone who has multiple Norton apps on their device might want to look at this if they’re having instability and connectivity issues. I’m changing my rating to a 4 but it wd have been helpful if Norton was able to diagnose this within their apps instead of the user.

   BernB1 · 30 Aug 2026

4. 1/5Needs work

   I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.

   2004-2013Corvette · 30 Aug 2026

5. 2/5Update: Location Services still an Issue

   As of July 2019, the stability issues with GPS access appear to be resolved (I’ve successfully connected to a rental car WiFi hotspot and VPN in France). The predictability of VPN servers, however, is impacting usability, with Air France, for instance, admonishing me that I’m connecting via VPN and thus have been flagged as “suspicious activity;” connecting through my wife’s NordVPN to my Air France account presents no problems. Accordingly, Symantec needs to institute some kind of pattern analysis security to keep unsavory elements off this VPN service, so the rest of us paying members get our money’s worth, and switch to more reputable VPN server / service providers. Randomly-rotating VPN Servers for access from authoritarian locations thus becomes a possibility, while also increasing the security of “open internet” access points that are now quite obviously flagged and abused. On a recent trip to Germany, the app went haywire hunting for a VPN server, accompanied by a flashing GPS icon, despite all location services being deactivated (as part of my troubleshooting, as I’m trying to link to our rental car’s WiFi service). I was unable to use any any smartphone GPS functionality and was forced to uninstall the app to even have WiFi functionality back. An option to allow the user to restrict and even stop access to location services would have been nice to have. This also begs the question why this basic privacy functionality is not already baked-in? Now back in the US, I’ve tried reinstalling the app and find it in an infinite loop, trying to add its VPN configuration, and failing. Symantec Tech support has also sent me on an infinite loop about this issue. Is this a pattern?

   Y.Fisher · 31 Jul 2026

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