Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Medical
- Health & Fitness
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
App Store
8 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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1/5Stopped working
At some point this became useless. My history is no longer in app and I have no option to close my account. Location is not identifying anything actually near my updated address. Deleted.
Ctelle1234 · 31 Jul 2026
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1/5Not usable
There’s no way to log in when using the app. I’ve gone through the same email/phone number verification + verifying some general demographic information just to say I already have an account and I need to Sign In again (like 7-8 times). It’s not usable in this state for individuals who are trying to log in now
jam192837465 · 31 Jul 2026
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2/5Poor UX
Generally poor UX. Onboarding was strange, as I’m already a customer and it made me feel like I was creating a new account, which other people seem to have a struggle with as well. Then the content within the app, when viewing past visits they are summarized in an external PDF that the app opens in an embedded browser. Insurance data does not seem to be tied to my account, and payment data is not on the app. Make at least one experience, app or web able to handle everything - that is not currently the case, as each are broken in their own right. I did like being able to browse locations and seeing how many patents are waiting in line on the application.
JohnnysApples · 31 Jul 2026
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1/5Horrible app. Near useless
You can use the app, check in, have an appointment, it tells you your place in line, but you better check every 10 min with the people, my check in will show good on my app, but not in their system!!!!! Just walk in and talk to the person behind the desk. Only wait to reduce chance of 6 people going before you while the app shows you are “NEXT”
BuffaloBill78 · 31 Jul 2026
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1/5Worthless app, just go into the office
The app does not reflect the level of care in person fortunately. Each update seems to decrease the usefulness of the app. Only one dependent can be entered into the app. Adding another family member requires the 1st dependent to approve access to the app & they become the guarantor with no other options. Calling to get in line is not much better. If you need medical care, NextLevel is the best option. Just show up at their door and skip the app!
Lsmpsn2007 · 31 Jul 2026
Privacy & accessibility
App Store
Privacy
- Data Not Collected Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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3.0.18
Improved scheduling system reliability
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3.0.19
Enhanced virtual appointments to ensure consistent scheduling experience across all platforms.
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3.0.20
Our comprehensive weight loss program is now available to everyone, no Prime membership required!
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3.0.21
We've streamlined access to our weight loss program for new participants, making it faster and more intuitive to discover and join our comprehensive wellness journey.
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3.0.22
Enhanced user experience with optimized navigation and service access for smoother functionality throughout the app
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3.0.23
Optimized Weight Loss scheduling process for a more seamless user experience
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3.0.24
Enhanced user interface, streamlined navigation, and added flexible intake options for our Weight Loss program.
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3.0.25
Enhanced intake flow with medication preference field for better personalized experience.
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3.0.26
New homepage cards guide you through weight loss program enrollment steps.
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3.0.27
Performance improvements and general enhancements for a better app experience.
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3.0.28
New clinic address update
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3.0.29
Virtual visits — now better than ever. Enjoy high-quality, reliable video on any device, with support for multiple participants and interpreters. We’ve also made your virtual care experience faster, more personal, and easier to navigate: - Smarter care routing – Get matched to the best care option based on your needs, location, and coverage. - Enhanced waiting experience – Stay informed with clear, timely updates before your visit.
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3.0.31
Enhanced weight loss subscription management for better patient visibility and control
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3.0.32
Various minor improvements to overall application performance
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3.0.33
Minor improvements to make your app experience smoother and more reliable.
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3.0.34
Minor improvements to make your app experience smoother and more reliable.
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3.0.35
Enhancements to make your app experience smoother and more reliable.
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3.0.36
- Prime members can now schedule health coach appointments directly in the app. - Improved tools for managing your appointments with better organization and control. - Faster and more reliable scheduling when booking appointments with Prime providers.
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3.0.37
Enhanced appointment scheduling and improved location access for a more seamless experience.
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3.0.38
Enhanced appointment scheduling and improved location access for a more seamless experience.
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3.0.39
Improved performance and reliability with smoother app functionality.
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4.0.0
Faster Access to Care: Account access has been redesigned for a more efficient experience, so you can connect with your care team without delay. Introducing My Health: A new dedicated space to access your post-visit documents and collaborate with your provider on personalized care plans — all in one place. General Improvements: Bug fixes and performance enhancements for a smoother, more reliable experience.
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4.0.2
- Improvements to the appointment booking experience - Fixes and reliability improvements for video visits
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4.0.3
- Improvements to how the app responds when joining a visit. - General improvements to app responsiveness and interactions.
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4.0.4
· 25 Jul 2026
This update improves address capturing across different flows
Alternatives
- UT MD Anderson Directions — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 31 Jul 2026
- Sources
- App Store
- Independent summary has not been published yet.