Neura Health: Neurology Care

• Free

Last verified 7 Aug 2026

3.8 40 ratings · App Store

1. 4/5App is rough on the edges

   This is not a commentary on the service, but the app itself. While it’s responsive and stable, the usability leaves a lot to be desired. This is everything from to do items on the Home Screen only giving a textual description of where else to go in the app vs just going to there to offering to add an appointment to your calendar but not using the iOS API so instead you’re just shown the text of an ics file to then not offering the ability again in the app to add to your calendar to not telling you which forms you’ve completed or not. I’ve heard great things about the service, but as a new user a poorly designed app isn’t confidence inspiring in how the practice is going to handle my PII.

   JayAyyKay · 7 Aug 2026

2. 5/5The best neurologist, headache care, and care team ever

   I came to Neura Health because of Dr. Berk, who is the best neurologist and doctor I’ve ever had. He is not only incredibly smart, dynamic, and an expert in neurology and specifically headaches, but he is also kind, available, and genuinely cares about a patients well-being and progress. He is absolutely amazing in every sense of the word. Further, Neura Health is unlike any other neurology practice because they solve what others don’t: they provide a full care team to take care of your needs from a holistic perspective. My headache coach, Cary, is so incredibly caring, kind, and attentive. Some doctors and practices simply treat the direct pain, forgoing the trauma of the entire experience and the changes it can cause in every other area of your life. Neura Health doesn’t. The entire team, including Madeleine the office manager, who is so attentive and dedicated to providing immediate help, is amazing and such a blessing. The team is accessible and genuinely cares. I could not be more appreciative and would recommend them to anyone looking for the absolute best care.

   goldenfallleaves · 7 Aug 2026

3. 5/5Lifesavers

   Neura Health has been amazing. I was struggling with debilitating headaches that my primary care, urgent care and hospital were all unable to successfully treat for almost a year, it was pure misery. The provider I saw through Neura was amazing, super knowledgeable and a fantastic listener. I was able to get in with her super fast and she instantly understood the complex problem (which had baffled everyone else), ordered imaging and got a difficult-to-approve prescription covered by my insurance very quickly. It has worked beautifully, I feel so much better I could cry. After struggling to get care and answers everywhere else I am beyond grateful for the care I got here. The price is worth it, they are lifesavers

   Dreeeeeeeeea · 7 Aug 2026

4. 4/5Great person-to-person service

   Neural health has been so very helpful in helping me navigate my vestibular migraines. The app could use a little work, but I have really enjoyed having access to my care team through the chat feature on the app. My provider has been very responsive, knowledgeable and supportive, taking the time to listen to my concerns (I’m an anxious patient). The coaching has been incredibly helpful to create a plan for care as my symptoms change often, there is a new challenge monthly it seems. The information the team provides on social media is the best. I’m constantly referring my friends to certain posts. Things I’d like to see in the app: 1. I track my symptoms through another app and it would be nice to have an API that could connect to Neura as I really love the interface for the other one, but also want my care team access to the specific triggers, things that helped and attack duration. 2. The login screen briefly shows my care team and then goes to log I. Not a big issue, but the lag can be annoying. 3. Visit notes would be nice to have on the Get Care tab. Having it on the profile isn’t intuitive. 4. Confirmation for payment when booking an appointment. Another reviewer mentioned this as well. I knew when I signed up for the service that I would be changed certain fees, it would just be nice to confirm the charge before it’s actually made. 5. It would be kind of cool to have some of the graphics on social media on the app as well. Kind of like journeys for a specific diagnosis or set of symptoms. Maybe as part of the get care, that could be a self-service mini e-appointment. Again, the NeuraHealth concept is a great one. Because of my vestibular migraines I often have to cancel appointments as I can’t drive during attacks but since this is all telehealth I know I can make it work even if I’m flaring up. Access to the team is also an invaluable feature.

   Nate's Auntie · 7 Aug 2026

5. 4/5Quick initial visit but technology problems are significant

   They got me in for my initial visit quickly which I appreciate but then follow through was difficult. There was a glitch with getting the visit notes and orders to upload. It took from Jan. 9 to Jan. 22 to resolve it. I like that there is a coach I can meet with for support and some of the agents in the app were very responsive. If it hadn’t been for this serious technology glitch, I’d give them five stars. I finally got the documents I needed but this took way too long. I hope the user experience is better from here on out.

   1235790(4321580235$43) · 7 Aug 2026

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