Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Medical
- Health & Fitness
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Apple Wallet | Yes | Free | App Store | Store published |
| Free app | Yes | Free | — | Store published |
Screens
App Store
7 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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3/5Better than nothing?
Especially since everything was forcibly moved to the app I had hoped things would start working. But since downloading this I have never had access to messaging or just about any of the other features of this app. My child had been sick and now I’ve come down with something and I wanted to schedule a telecom appointment for myself and send a message to my pediatrician about some of my concerns but I’ve been forced to call the hospital and sit in wait times just to be told I can’t come in due influx in RSV cases and that if I can treat at home it’s better. Especially if he has a possibility of having COVID. The previous health provider I had I did everything through the app. I liked that convenience and I had hoped to have the same here but have yet to have that. Bought all I can do on this app is see my billing balance
VampyreCat · 6 Aug 2026
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1/5So hard to find anything
Also I answer all the questions on the app before my appointment..then I get to my appointment and the exact same questions are asked about my meds. What’s the point of this? I can’t find the paper work from my last appointment , I don’t get it! Where do I look for this. I click on everything and it’s not there. I remove old meds that I no longer take on the my chart, then again. I get to the doctors office, the nurse asks the same questions I told her that I removed the meds and of course she doesn’t know why they are still showing up…and she tells me that she can’t remove them either. I’ve checked my chart and the are still there. Very poor system. Your system has a lot to be desired. Also the doctors and the nurses don’t know what the patients see on my chart, how about having a training on This for the medical personal so when I mention something on my chart they know what I’m taking about. My doctor told me he doesn’t know anything about the mychart. My doctor sent me the name of a specialist that I should see…I never received this I formation either in My chart or as a email. So I didn’t know about this until my next appointment 6 weeks later. And I had already see a pain specialist that I choice, and not one that was recommended. By my doctor. Again what’s wrong with your system????
Cjsgramma · 6 Aug 2026
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2/5Beware - Communication Breakdowns and Confusion Guaranteed
The app is supposed to help with communication between a doctor’s office and patient, instead it creates an even bigger bureaucratic bottle neck than is already taking place at Northwestern Fertility Clinic. My experience has been that I have several extra steps each time I need to connect with the office: logging in each time (no ability for facial recognition), having a limited amount of sender options (I can’t email a nurse directly, only my doctor but they never respond directly), unresponsiveness (sometimes I have to wait days for an urgent question to be answered) and runaround from the office (when I call the office they tell me to send a MyChart message) and when I send a MYChart message I see that someone has read it but not responded. The app does have some good UI elements: easy to find the message, billing and results sections. The bones are there for it be a great app with a little consideration for the patient experience. I don’t have insight into what the doctors and nurses see on their end, but it seems like there could be some better designs in place to help connect the two sides. Get a UX expert, it’ll be well worth it and save a lot of time, frustration and patient retention.
burgrafix · 6 Aug 2026
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1/5Can’t book appointments with doctors
They have the most convoluted process of trying to book an appointment with a doctor which, aside from a few tiny edge cases, always results in being denied an appointment. When you are denied you’re told to call the office but give no phone number on that screen to call. When you do find a phone number in the app you can’t tap it to dial it nor can you copy it out to paste into the phone app. I had to take a screenshot of the phone number and type it in manually to dial. They have a doctor finder which is great, but you can never book anything with a doctor you found. From a doctor’s page in the app, tapping “Request an Appointment” dumps you out to Their generic request web form in Safari. No query parameters are in the url, nothing about the doctor you spent all that time trying to find is passed into that webpage. This web page then prompts you for all the info you’ve already entered into the NM app, wasting everyone’s time, only to be told you’ll be contacted in 2 days. This app is nothing more than a gatekeeper preventing people from getting the care they need.
durandal777 · 6 Aug 2026
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1/5Can never find…
Dear friends, In the portal to the Rush system there is a “visit” link where I can find all of the comments made by my doctors. I cannot find a similar link in my Northwestern portal and so I can’t find my doctor’s notes and assessment on my condition. Please create one! Also, make it prominent! It would be so helpful for those of us who struggle with techy stuff to have a clear path to important info from our doctors, which right now is lacking for me. I just found out from another doctor that I was supposed to take a medication after a test result from last February and could not find the order in my account. So, again, please make this section of the portal user friendly! Sincerely, Laurie Schwartz I apologize for saying that the Rush app has a “visit” link. My husband showed me that the link to find a doctor’s comments is under the category “appointments” in both the NM app and the Rush app. My complaint holds true, though: it would be so much more user friendly to have a separate category for visit information/doctor’s notes. Please consider this change. Sincerely, Laurie Schwartz
LAFXCAS · 6 Aug 2026
Privacy & accessibility
App Store
Privacy
- Data Not Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Analytics — User Content — Customer Support Developer declared
- Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Not Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — App Functionality — User Content — Customer Support Developer declared
- Data Not Linked to You — Identifiers Developer declared
- Data Not Linked to You — Location Developer declared
- Data Not Linked to You — Usage Data Developer declared
- Data Not Linked to You — User Content Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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1.21.1
We’re always working on improvements to MyNM. Version 1.21.1 contains: - Repair for Version 1.21.0 crash - Implemented an FAQ to address high-volume inquiries - Enhanced our Send Feedback process - Added the ability to delete your MyNM account and a new Financial Assistance activity - Enabled a single 844.NMBETTER centralized hospital number - Minor bug fixes and updates to Find a Doctor Please note: If you are a patient of a Palos Health location, please continue to use the Palos Health MyChart app to view your patient record until fall 2022, at which time Palos patient accounts will be converted to MyNM Accounts.
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1.21.2
We’re always working on improvements to MyNM. Version 1.21.1 contains: - Repair for Version 1.21.1 crash - Implemented an FAQ to address high-volume inquiries - Enhanced our Send Feedback process - Added the ability to delete your MyNM account and a new Financial Assistance activity - Enabled a single 844.NMBETTER centralized hospital number - Minor bug fixes and updates to Find a Doctor Please note: If you are a patient of a Palos Health location, please continue to use the Palos Health MyChart app to view your patient record until fall 2022, at which time Palos patient accounts will be converted to MyNM Accounts.
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1.21.3
We’re always working on improvements to MyNM. Version 1.21.3 contains: - Fixed issues happening in Test results and Documents under My Health - Implemented an FAQ to address high-volume inquiries - Enhanced our Send Feedback process - Added the ability to delete your MyNM account and a new Financial Assistance activity - Enabled a single 844.NMBETTER centralized hospital number - Minor bug fixes and updates to Find a Doctor Please note: If you are a patient of a Palos Health location, please continue to use the Palos Health MyChart app to view your patient record until fall 2022, at which time Palos patient accounts will be converted to MyNM Accounts.
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1.22.0
We’re always working on improvements to MyNM. Version 1.22 contains: • New text search functionality in the FAQ activity • A redesigned ‘Favorites’ activities for saving caregivers and locations • A Communication Preferences activity • Enhanced scheduling options in Find a Doctor • Updates to the Messaging activity • Minor bug fixes and updates
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1.22.1
We’re always working on improvements to MyNM. Version 1.22.1 contains: • New text search functionality in the FAQ activity • A redesigned ‘Favorites’ activities for saving caregivers and locations • A Communication Preferences activity • Minor technical update to allow for Apply Pay in the future • Enhanced scheduling options in Find a Doctor • Updates to the Messaging activity • Minor bug fixes and updates
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1.23.0
We’re always working on improvements to MyNM. Version 1.23 contains: - Apple Pay option under Billing - My Research Studies activity - Additional information in Find a Doctor to show accepted insurance plans and to indicate if caregivers do not schedule with patients - Minor bug fixes and updates
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1.24.0
We’re always working on improvements to MyNM. Version 1.24 contains: - A new My Home Devices activity under My Health for patients who have orders for remote patient monitoring data sharing - Updates to virtual visit offerings under Find Urgent Care - Minor bug fixes and updates
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1.24.1
We’re always working on improvements to MyNM. Version 1.24.1 contains: - A new My Home Devices activity under My Health for patients who have orders for remote patient monitoring data sharing - Updates to virtual visit offerings under Find Urgent Care - Minor bug fixes and updates
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1.24.2
We’re always working on improvements to MyNM. Version 1.24.2 contains: - A new My Home Devices activity under My Health for patients who have orders for remote patient monitoring data sharing - Updates to virtual visit offerings under Find Urgent Care - Minor bug fixes and updates
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1.25.0
We’re always working on improvements to MyNM. Version 1.25.0 contains: - Care Team navigation updates - More Immediate Care Center information added to favorited locations - Doctor media updates - Redesigned onsite amenities pages - Minor bug fixes
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1.25.1
We’re always working on improvements to MyNM. Version 1.25.0 contains: - Care Team navigation updates - More Immediate Care Center information added to favorited locations - Doctor media updates - Redesigned onsite amenities pages - Minor bug fixes
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1.26.0
We’re always working on improvements to MyNM. Version 1.26 contains: • Find a Doctor and Find a Location sort & filtering improvements • Minor bug fixes and updates
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1.27.0
We’re always working on improvements to MyNM. Version 1.27 contains: - Patients can now use ‘Find a Doctor’ to find medical professional who accept their insurance carrier and plan - Clinical Trials from the Feinberg School of Medicine can now be searched and reviewed under ‘Clinical Research’ - COVID-19 Resource Center renamed ‘Symptom Checker’ allowing patients to review recommendations based on additional symptoms - Minor bug fixes and updates
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2.0.0
We’re always working on improvements to MyNM. Version 2.0 contains: - Brand new look and feel! - Fully redesigned to give you what you need, faster - Health Feed - All your notifications right on your home screen - Customizable Shortcuts - Save your most-used activities to your home screen - Simplified, Focused Navigation - My Tools: everything you need to manage your care - Find Care: your hub for getting the care you need - HealthBeat: a daily dose of news and healthy tips
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2.1.0
We’re always working on improvements to MyNM. Version 2.1 contains: • Brand new look and feel! - Fully redesigned to give you what you need, faster • Health Feed - All your notifications right on your home screen • Customizable Shortcuts - Save your most-used activities to your home screen • Simplified, Focused Navigation - My Tools: everything you need to manage your care - Find Care: your hub for getting the care you need - HealthBeat: a daily dose of news and healthy tips
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2.2.0
MyNM app version 2.2 updates - * Redesigned to give you what you need, faster * A health feed shows notifications right on your home screen * Customizable Shortcuts to save your most-used activities to your home screen * Simplified navigation * My Tools: Everything you need to manage your care * Find Care: Your hub for getting the care you need * HealthBeat: A daily dose of news and healthy tips * View the app in Spanish by changing your device’s language to Spanish
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2.3.0
MyNM app version 2.3 updates - * Redesigned to give you what you need, faster * A health feed shows notifications right on your home screen * Customizable Shortcuts to save your most-used activities to your home screen * Simplified navigation * My Tools: Everything you need to manage your care * Find Care: Your hub for getting the care you need * HealthBeat: A daily dose of news and healthy tips * View the app in Spanish by changing your device’s language to Spanish
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2.4.0
MyNM app version 2.4 updates • Redesigned to give you what you need, faster • A health feed shows notifications right on your home screen • Customizable Shortcuts to save your most-used activities to your home screen • Simplified navigation • My Tools: Everything you need to manage your care • Find Care: Your hub for getting the care you need • HealthBeat: A daily dose of news and healthy tips • View the app in Spanish by changing your device’s language to Spanish
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2.4.1
MyNM app version 2.4.1 updates • Login Button issue resolved
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2.5.0
MyNM app version 2.5 updates Redesigned to give you what you need, faster • A health feed shows notifications right on your home screen • Customizable Shortcuts to save your most-used activities to your home screen • Simplified navigation My Tools: Everything you need to manage your care Find Care: Your hub for getting the care you need HealthBeat: A daily dose of news and healthy tips View the app in Spanish by changing your device’s language to Spanish
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2.6.0
Redesigned to give you what you need, faster • A health feed shows notifications right on your home screen • Customizable Shortcuts to save your most-used activities to your home screen • Simplified navigation o My Tools: Everything you need to manage your care o Find Care: Your hub for getting the care you need o HealthBeat: A daily dose of news and healthy tips • View the app in Spanish by changing your device’s language to Spanish
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2.6.1
• Performance improvements and fixed login issues
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2.7.0
MyNM app version 2.7 updates • A page with podcasts on the latest in health care • My Tools section: Everything you need to manage your care • Find Care section: Your hub for getting the care you need • Well-Being section: Offers a daily dose of news and healthy tips • View the app in Spanish by changing your device’s language to Spanish
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2.8.0
MyNM app version 2.8 updates • A new wayfinding tool to use at two Northwestern Medicine hospitals • Bug fixes and other improvements
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2.8.1
· 31 Jul 2026
MyNM app version 2.8.1 updates • A new wayfinding tool to use at two Northwestern Medicine hospitals • Bug fixes and other improvements
Alternatives
- My Rush — Same category + similar ratings
- CAC Chicago Athletic Clubs — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 6 Aug 2026
- Sources
- App Store
- Independent summary has not been published yet.