Microsoft Copilot

• Microsoft 365 Personal — $9.99

Last verified 2 Sep 2026

• Free download · core features require a paid plan
• In-app purchases: $0.49 - $199.99 per item
• Subscription

Last verified 31 Aug 2026

4.7 1312682 ratings · App Store

1. 4/5Office 365 is the Leader on PCs

   I have used Microsoft products since their inception, having been a secretary or administrative assistant for the first 19 years of my working life. And I taught these products throughout the years. On the PC they are the best. But, they are large all-inclusive products. If you only do word processing, you get more program than you will every need. If you only use Excel, you still have to buy the full package. Their best product for the average user was MSWorks, but they abandoned that product, which was priced lower than the Office platform. MSWorks came installed on most computers by default. Most of the people I know wish MS Works was available to use. The Office products are too bulky for what the home user needs. So why force a large portion of users to buy a package that requires $99/year subscriptions. Over a 10-year period people are paying nearly $1000 for using these packages. It is a crime! Simplify things for the end user because many people are turning away from Microsoft because they just can’t afford it. The senior citizens using computers today, many who have never touched a computer, don’t need the big and bulky Office products. Please, Microsoft, bring back MSWorks!

   RivkaDJ · 2 Sep 2026

2. 1/5Doesn’t work. Period.

   I’ve subscribed to Microsoft 365 for roughly a decade and rely heavily on OneDrive. In fact, I use only Apple devices and have stayed with Microsoft 365 due to seamless integration…. Until today. Suddenly I can’t upload files to OneDrive with my mobile devices. This is a feature I’ve relied on (and paid for) every day for a decade. Tried multiple times with both the old (suddenly defunct) OneDrive app, and the Microsoft 365 app. After a bit of toying around with the new 365 app, it finally showed my folders after initially saying I had no files. But when I try to upload an image (I use screenshots for saving receipts, etc.) it fails multiple times (it says “sorry, there was a problem”). Finally it seems to start working, but I can’t save it to a folder. It detects it’s an image and gives me editing tools, but no way to save it to a chosen folder. Not any way that’s obvious, at least. It gives an upload option, but you can’t choose where you want to save it. So I went over to the Microsoft website to seek support. No support available except “community help.” 10 years x $120 + $1200 and NO support available? I spot a “submit feedback” link, so I fill that out, hit Submit, and it doesn’t submit, even after multiple attempts. I guess they just don’t want to know if their customers have an issue.

   AppleUserWN · 2 Sep 2026

3. 1/5No support in case of issues

   I have been paying for the different apps after getting this 365 Personal that was supposed to include them all, plus 1 TB of OneDrive. I did that because when I downloaded the OneDrive and Word apps my iPhone prompt me to pay for separate subscriptions. So I thought it was because they were meant to. After months, or probably more than a year I’ve been paying for them and finally realized I was not supposed to do so. The descriptions don’t explain it and the iPhone prompt you to pay. I got just one month worth of refund, but as I try to get my personal subscription back I’ve been having all kinds of issues. I ended up paying for a Basic subscription so I don’t lose all the data from OneDrive while this issue is resolved. So now, I paid for this Office Personal $6.99 and is not working and nowone can help me. I talked to Microsoft and they said they can’t help with subscriptions bought at Apple. In Apple they told to talk to Microsoft. It is infuriating!! I’ve lost so much time trying to solve this. I was supposed to get help from a Support Department this morning and they sent me an email saying they couldn’t reach me. I didn’t even get a text!!! And they want me to reschedule the call again!!! Don’t buy ANITHING from Microsoft in the Apple App Store if you want support from someone in case of an issue.

   Willaga · 2 Sep 2026

4. 1/5I speak English the people Microsoft keeps assigning do not!

   I started Mid way through March of 2025, the people I was dealing with could not solve the problems because they could not speak English. I explained the issue in detail and why I thought the problem was occurring and was jerked around until now Tuesday June 10th 2025. I even hired a Microsoft Consultant so I could go about my business and have the consultant complete setup with Microsoft. BUT they said that since I was the one assigned , I could not change and had to stay working on the project and answer the phone and talk to them. Today I am in France trying to use 365 on June 10th and I am still being directed to a company I left in April, everyone knows I left but Microsoft cannot disconnect me and get my system to work for me AND WILL NOT ALLOW ME TO DELI-GATE THE PROBLEM TO MY TRAINED MICROSOFT TECHNICIAN for some archaic reason that makes NO logical sense unless the Microdoft agent who is paid to service me in English will get in trouble if he hans it off to someone who actually speaks English. They will not admit they are over their head and will not allow my computer technician to work with someone who can solve problem. Believe it or not, I do not have 3 months of unlimited time to get a computer program working in lieu of running my consulting business, I know I can hire people better qualified to work with Microsoft AND I DID! BUT, they will not let him do his job.

   DandyDan500 · 2 Sep 2026

5. 1/5Tired of chatbots invading everything

   It is so unhelpful. I want to just access and write documents. It's so annoying to have the LEADING interface be a chatbot. It should not be harder to access the actual function of Office 365 than to talk to the ChatGPT clone that dominates the functionality and user interface of the app, and yet it is. I'm concerned about how this is impacting vulnerable people who need to develop their own critical thinking and writing skills. I personally refuse to let a chatbot degrade my integrity, but I know a lot of other people still developing the skills of synthesis and analysis are not getting that skill because the temptation is too high when every research and word-processing platform starts off with a chatbot practically begging to write your emails and essays and texts for you. You are depriving people of their ability to build and maintain the skills of mentally processing information, of thinking, for themselves by making it easier to access a robot that wants to write for you and making it harder to even access the option to do things on your own. You aren't supposed to get everything perfect on the first try. You aren't supposed to bypass mistakes. You're supposed to build skills and learn by even having tried in the first place. I'm so tired of this. I hope this 'AI, think for me' culture dies out as fast as possible. I don't want to live in the world that results from people who cannot function without a chatbot telling them how to interact or compose a sentence.

   Fluxis360 · 2 Sep 2026

4.5 9192582 ratings · Google Play

1. 5/5

   The best all in one document solution.

   Moses Sichangi · 1 Aug 2026

2. 5/5

   fast easy to use and fun

   Tendayi Mugano · 1 Aug 2026

3. 5/5

   so much easier than other documents review systems.

   Natalie Rudow · 1 Aug 2026

4. 5/5

   I need someone to teach me how to use it first 😉

   David Creed · 1 Aug 2026

5. 5/5

   outstanding productivity boost

   Lisa Tucker · 1 Aug 2026

Privacy

Accessibility

No accessibility labels collected yet.

Privacy

Accessibility

No accessibility labels collected yet.

• 16.0.20312.20018 · 28 Jul 2026
• 16.0.20319.20030 · 28 Jul 2026
• 16.0.20409.20036 · 28 Aug 2026