Matterport

Name: Matterport
Rating: 4.7 (4117 reviews)
Author: Matterport Inc

by Matterport Inc

iPhone · iPad

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Photo & Video
Lifestyle

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

15 store screenshots

Pricing & paywalls

App Store

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

4.7 4117 ratings · App Store

2/5Used to be good
This used to be great and had great customer service. This last year it has gone right to crap. They down graded my plan. Now I can’t even upload the spaces to Matterport. Though it says uploaded. I can’t display them because of the package I didn’t know I had doesn’t allow me to use the camera I paid $3600 for. Week + attempting to email with customer support and only got 1 very unhelpful response. All morning on the phone with some who doesn’t speak good English or French and keeps contradicting herself. I paid more for the higher priced packages and went back to unload my spaces again and they were gone. Deleted. She tells me even though they said they were uploaded they were not.

Doesn’t Matter78 · 31 Jul 2026
5/5I can’t use it
OK, I started out, criticizing matterport for iOS, because I could not sign in with Apple sign in or Google but, when I came back to it, I was inside the app. Since I had ungenerously left only one star, I had to come back to change that. Unfortunately, I can’t erase the review so in all honesty, I have not yet tried it. that said, I’m just going to leave a five star review. When I have tried it out, I’ll come back to this review and update it. Thank you.

rollo999 · 31 Jul 2026
5/5Matterport always ahead of the curve!!
Ever since I saw and decided to purchase the/my Matterport camera in 2016, I knew it was the future of real estate and no other 3D virtual tour camera could match it! Since then, it has been exactly that! Innovative, ahead of the curve with technology and constantly evolving to greater performance, meeting the demands of eloquently showcasing the vast, complex world of real estate.

Tjelnine · 31 Jul 2026
1/5Costar ruins everything they touch
Matterport used to be pretty reliable and although not the most profitable company, actually innovative and user focused. Costar on the other hand has simply bought Matterport because the ceo is in a D measuring contest with Zillow. They don’t care about creating/maintaining a quality product. They just want to have a toy that Zillow doesn’t. I’ve never had an issue with Matterport in all the years using it prior to their acquisition, but not long after, my entire scan library was deleted. After contacting support, they basically told me there’s nothing I/they can do. Thanks. Years of scans gone. I’m assuming some poor overworked and underpaid costar employee just made a mistake and blitzed a ton of users libraries, but the lack of accountability from the company is obscene. Costar ruins literally everything they come into contact with. A toxic company infecting the industry.

Anthony.J.H · 31 Jul 2026
5/5It works now on iPod touch
I am not able to get this app to capture on the latest iPod touch with the current latest version of iOS supported on this device. When attempting to capture, I am presented with a camera view and a grey circular button that I presume is for taking the picture. Only problem is the button does not work on my device.. Edit: appears to work now!

draripod · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Contact Info — Email Address Developer declared
Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Location — Coarse Location Developer declared
Data Linked to You — Analytics — Location — Precise Location Developer declared
Data Linked to You — Analytics — Other Data — Other Data Types Developer declared
Data Linked to You — Analytics — Surroundings — Environment Scanning Developer declared
Data Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — Analytics — User Content — Other User Content Developer declared
Data Linked to You — Analytics — User Content — Photos or Videos Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Linked to You — App Functionality — Location — Precise Location Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — User Content — Other User Content Developer declared
Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Location Developer declared
Data Linked to You — Other Data Developer declared
Data Linked to You — Surroundings Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared
Data Used to Track You — Other Data — Other Data Types Developer declared
Data Used to Track You — Other Data Developer declared
Data Used to Track You — Usage Data — Other Usage Data Developer declared
Data Used to Track You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

5.42
Performance improvements and bug fixes.
5.45
Fixes an issue that can arise when using a Lidar-capable iPhone or iPad (held in your hand or when using an Axis mount). Performance improvements and bug fixes.
5.45.2
Fixes an issue that can arise when using a Lidar-capable iPhone or iPad (held in your hand or when using an Axis mount). Performance improvements and bug fixes.
5.47
Performance improvements and bug fixes.
5.48
Performance improvements and bug fixes.
5.48.1
Performance improvements and bug fixes.
5.48.2
Performance improvements and bug fixes.
5.48.3
Performance improvements and bug fixes.
5.49
Performance improvements and bug fixes.
5.50
Performance improvements and bug fixes.
5.51
Performance improvements and bug fixes.
5.53
Performance improvements, bug fixes and support for new features. Note: this is the last version that supports direct scanning with the Leica BLK360 G1. Please see this support article for more details: https://support.matterport.com/s/article/Scan-with-the-BLK360-Best-Practices
5.54
Performance improvements, bug fixes and support for new features. Note: as planned, this version no longer supports direct scanning with the Leica BLK360 G1. Please see this support article for more details: https://support.matterport.com/s/article/Scan-with-the-BLK360-Best-Practices
5.54.1
Performance improvements, bug fixes and support for new features. Note: as planned, this version no longer supports direct scanning with the Leica BLK360 G1. Please see this support article for more details: https://support.matterport.com/s/article/Scan-with-the-BLK360-Best-Practices
5.56
Performance improvements, bug fixes and support for new features. Note: as planned, this version no longer supports direct scanning with the Leica BLK360 G1. Please see this support article for more details: https://support.matterport.com/s/article/Scan-with-the-BLK360-Best-Practices
5.57
Performance improvements, bug fixes and support for new features.
5.58
Performance improvements, bug fixes and support for new features.
5.60
During the upload flow you can select a different destination folder (versus the default upload folder). Performance improvements, bug fixes and support for new features.
5.60.1
During the upload flow you can select a different destination folder (versus the default upload folder). Performance improvements, bug fixes and support for new features.
5.61
Performance improvements, bug fixes and support for new features.
5.62
Fixes an issue that can make it more difficult to connect to a Pro3 camera with iOS/iPadOS 26. General improvements, bug fixes and preparation for new features.
5.63
General improvements, bug fixes and preparation for new features.
5.64
General improvements, bug fixes and preparation for new features.
5.65.1
General improvements, bug fixes and preparation for new features. Improved scan job upload checklist.
5.67 · 13 Jul 2026
General improvements, bug fixes and preparation for new features. Improved scan job upload checklist.

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Alternatives

RealityScan Mobile — Same category + similar ratings
DJI Ronin — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

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Example prompt

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          "body": "This used to be great and had great customer service. This last year it has gone right to crap. They down graded my plan. Now I can’t even upload the spaces to Matterport. Though it says uploaded. I can’t display them because of the package I didn’t know I had doesn’t allow me to use the camera I paid $3600 for. Week + attempting to email with customer support and only got 1 very unhelpful response. All morning on the phone with some who doesn’t speak good English or French and keeps contradicting herself. I paid more for the higher priced packages and went back to unload my spaces again and they were gone. Deleted. She tells me even though they said they were uploaded they were not.",
          "author": "Doesn’t Matter78",
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          "author": "rollo999",
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          "date": "31 Jul 2026"
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      "store": "apple",
      "version": "5.42",
      "released_at": null,
      "notes": "Performance improvements and bug fixes."
    },
    {
      "store": "apple",
      "version": "5.45",
      "released_at": null,
      "notes": "Fixes an issue that can arise when using a Lidar-capable iPhone or iPad (held in your hand or when using an Axis mount). Performance improvements and bug fixes."
    },
    {
      "store": "apple",
      "version": "5.45.2",
      "released_at": null,
      "notes": "Fixes an issue that can arise when using a Lidar-capable iPhone or iPad (held in your hand or when using an Axis mount). Performance improvements and bug fixes."
    },
    {
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      "version": "5.47",
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      "notes": "Performance improvements and bug fixes."
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      "notes": "Performance improvements and bug fixes."
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      "released_at": null,
      "notes": "Performance improvements and bug fixes."
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      "notes": "Performance improvements and bug fixes."
    },
    {
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      "notes": "Performance improvements and bug fixes."
    },
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      "notes": "Performance improvements and bug fixes."
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      "released_at": null,
      "notes": "Performance improvements, bug fixes and support for new features. Note: this is the last version that supports direct scanning with the Leica BLK360 G1. Please see this support article for more details: https://support.matterport.com/s/article/Scan-with-the-BLK360-Best-Practices"
    },
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    },
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      "released_at": null,
      "notes": "Performance improvements, bug fixes and support for new features. Note: as planned, this version no longer supports direct scanning with the Leica BLK360 G1. Please see this support article for more details: https://support.matterport.com/s/article/Scan-with-the-BLK360-Best-Practices"
    },
    {
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      "version": "5.56",
      "released_at": null,
      "notes": "Performance improvements, bug fixes and support for new features. Note: as planned, this version no longer supports direct scanning with the Leica BLK360 G1. Please see this support article for more details: https://support.matterport.com/s/article/Scan-with-the-BLK360-Best-Practices"
    },
    {
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      "released_at": null,
      "notes": "Performance improvements, bug fixes and support for new features."
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      "notes": "Performance improvements, bug fixes and support for new features."
    },
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      "version": "5.60",
      "released_at": null,
      "notes": "During the upload flow you can select a different destination folder (versus the default upload folder). Performance improvements, bug fixes and support for new features."
    },
    {
      "store": "apple",
      "version": "5.60.1",
      "released_at": null,
      "notes": "During the upload flow you can select a different destination folder (versus the default upload folder). Performance improvements, bug fixes and support for new features."
    },
    {
      "store": "apple",
      "version": "5.61",
      "released_at": null,
      "notes": "Performance improvements, bug fixes and support for new features."
    }
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      "name": "RealityScan Mobile",
      "url": "https://appcorpus.com/apps/realityscan-mobile-1584832280",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1282848185,
      "name": "DJI Ronin",
      "url": "https://appcorpus.com/apps/dji-ronin-1282848185",
      "reason": "Same category + similar ratings"
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    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
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    "unknown_fields": [
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    "sources": [
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    "selected": "us",
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        "label": "Free",
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}