Marcus Theatres & Movie Tavern

• Free

Last verified 30 Aug 2026

4.7 34565 ratings · App Store

1. 4/5Harder than it needed to be?!

   As a consumer I’m not sure why a separate new app was needed vs just making a update/rework. Thus making this “transition” seamless. As others mentioned there was plenty of frustration logging in the old app and it wasn’t working. Spent some time just troubleshooting my phone connection before realizing the app was discontinued. Why not have a notification window pop up saying “Hey there’s a new app, please click to download”. I mean that’s how just about everyone else pushes an update. Instead you had an cryptic message in the movie title saying “download our new mobile app, DreamLounger”. Didn’t even notice the message until I was about to look up an AMC theater. I’m guessing they had their reasons. Oh and yes you have to create an entirely new account. I tried a few times with different email addresses wondering, what address did I use?! Non of them were found in the forgot password option. Wasn’t until I read another posters comments saying just create another account then add your rewards member number. Oh okay, not such a big deal as long as I don’t lose all my reward points. Once I got through all that garbage on Friday night right before the movie everything seemed to work fine. Kind of a dumb thing to complain about but I bet I’ve spent close to $1K at this theater over this past year for my family of 5 and this is what I get? Otherwise thanks for what appears to be an updated UI that’s just as slow as the last app. Yay!

   iwantmymtv2010 · 30 Aug 2026

2. 4/5Awesome!!⭐️⭐️

   The movies are great and I love the seats!! The service is horrible and the food is great but once I got a pizza and it had the biggest amount of sauce. Today I am going to see avatar for 3 hours. I got a rap and I really hope it’s good! The movies on Tuesdays are so worth it!! All of the movies are great for kids, but the seats are not! Make sure that your kid will not fall off or press the button on the seats. Seating: The seats are amazing but it depends where you sit, my family always sits in the back. If you have an option to sit towards the back, do it never sit in the front. First it hurts your neck and no one wants to sit like that for 1-2 hours. Second, your probably thinking, we should sit in the front because people will block the screen. But it’s nothing like that. It’s not one floor, there are multiple floors, so you can always see the screen no matter what!! on the bottom floor, DO NOT SIT THERE! Your wasting your money if you sit there trust me and sit at the top, even if you have young kids!! So I give this 4/5, because it’s supper fun to go to with my friends. They also have a bar and some games you could play at the bar for kids!! Go check it out it’s great⭐️.

   TNCgamerrrr · 30 Aug 2026

3. 3/5Confusing

   I had the Movie Tavern app and tried to open it, it never told me the app shut down and needed to download a new app... it just kept saying server busy. After a week passed tried again same thing so I finally went to the App Store to see if I needed to manually update, just to find out it’s no longer there. Why copy amc anyways. I use the Cinemark app with ease, this one seems poorly done like a cluster duck. I still manage to purchase tickets hoping app doesn’t screw me. And my god please reconsider those stupid fees(online purchase fee per ticket)!!!! I’m saving us both time and your charging me... I even feel you get more benefits because now I have to drive a extra 40 minutes.. you idiots (theaters) started this seat saving so now, not to waste my gas to drive to the theater, I use the app to save my seat which is your idea... I still save that person time and soon you can do most of this automated and won’t need to pay a person to sell ticked because I know basic computer skills.. just saying in the future to save money I’ll just stay local because spending an extra $40-50 just to use your theaters doesn’t seem worth it. Yes I’m including gas in a V8.. I’m just consider building a home theater and the hell with over priced movie theaters... you know when you you spend more on popcorn and a drink then you did actually watching a movie something is up. Your screwed if you have a large family.... Anyways the app need work!

   Jalex78 · 30 Aug 2026

4. 3/5No longer a disaster, but still needs work

   When Marcus decided to independently release a new app instead of an update to the old app, the new app was horrible. It’s improved, but still needs work. I’m not going to detail all the problems, as other reviews already do so. I instead want to call out two particular issues that are bothering me right now. The first is that there is no way to filter either the Now Playing or Coming Soon lists to show just new releases as opposed to rereleases and special events. You can filter to show only the special events, but not the other way around. This is especially annoying with Coming Soon, because I don’t necessarily want to see the list of upcoming films cluttered with things like this summer’s Ghibli Fest or this fall’s Harry Potter festival. You also cannot limit Coming Soon to just one theater, which is a problem because many of the special events will be shown in only some theaters, but there’s no way to know if your local theater will have them until tickets actually go on sale. The other problem is that app support is nonexistent. Completely. The app has no support information or contact in it. The “App Support” link here just leads to the website (and for some odd reason tried to load in the Kroger app), which also has no app support information. The only contact options available for app support are the general customer service phone number, whose staffers don’t really have any training on the app, or shouting into the ether on social media. ALL APPS NEED ACTUAL SUPPORT CONTACTS. Apple really should make this a requirement for inclusion, but they don’t.

   Quantumpanda · 30 Aug 2026

5. 4/5Better app missing one feature I use for all tickets

   This is better than the last it’s smoother it works better than the last one thing missing is the ability adding the tickets to passes in wallet. Now technically you can still do that but downside is only can do right after purchasing tickets. If you back out or close app and go to tickets there is no option to add to wallet which isn’t a huge thing but I had forgotten to add to wallet the first time but now that I’m trying to add wallet to share the passes with my family I can’t. And because often I drop them off in front so I can go park they can grab tickets now I have to give my phone to somebody for them to have the tickets to get it and start buying popcorn. And I can’t call to see if they are in line or in the seats or I have trouble getting in because staff wants to see a ticket and I got nothing to show. Please add the option to add to passes at any point in time like the last app thanks.

   Hahaahtcbysb · 30 Aug 2026

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