Lyft Driver

Name: Lyft Driver
Rating: 4.6 (362616 reviews)
Author: Lyft, Inc.

by Lyft, Inc.

iPhone

Active Last checked 30 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Business

AppCorpus categories

Business

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

6 store screenshots

Pricing & paywalls

App Store

Free

Last verified 30 Aug 2026

Ratings & reviews

App Store

4.6 362616 ratings · App Store

5/5👎🏽The customer service system is extremely disgraceful 👎🏽
I received two ride requests in one week, and in one case, after I arrived at the location 8 minutes later, the passenger canceled the ride by messaging in the app, saying, “I no longer need it, I want to cancel.” I waited at the location for more than 10 minutes, but the ride was not actually canceled. I had no option to cancel either, because you can’t cancel before the call is made. When I tried to call the passenger, I kept hearing a repeated voicemail message that said, “This is Lyft, and you are in driving mode. This call cannot be connected.” I tried several times, but kept hearing the same message, and there was no other option. Eventually, I had to pull the pickup and cancel again. As a result, my account was suspended. There is no customer service phone number available to resolve issues. When I tried to report the problem, the app asks for the specific ride, but the ride I had canceled does not show in the ride history. I don’t know what to do. This is a full-time job for me, and I’m being faced with these issues. I rate this app zero stars because there is no direct contact option when these problems arise. It feels like a scam where you are being taken advantage of, with no way to reach out for help. In the second case, I received a ride request, and when I arrived at the pickup location, I messaged the passenger that I was waiting. They responded, saying, “I did not order a Lyft, you have the wrong number.” I encountered the same issue again.

Mohammad shakib rahimi · 30 Aug 2026
5/5Dashboard /GPS UPDATES
As a recent Lyft driver, your driver app could use some updates on the dashboard: Today I had 7 trips and 6 of those trips every were the wrong navigation directions. I would turn when the Navigation advised & then the app would update & re-route to a different direction in the middle of driving to the destination. Yes, I did looked in the App Store to make sure the app was updated. However, this is unacceptable having this many wrong directions on this many trips. One trip the navigation wanted me to turn over the top of a median and the rider witnessed the app showing me the GPS. Direction. Your dashboard could use some helpful updates for drivers. Examples: An icon that references a coffee cup or man/woman restroom so that you don’t have to “Go Offline” but to pause for a short time. This allows the app to momentarily pause for a possible snack or restroom break. Additionally, on your dashboard, you could include a traffic cone icon and when selected it would come up with other icon choices, such as accident, traffic, wrong direction, road closed, speed enforcement, would definitely help out the drivers. Also, when connecting with CarPlay, it would be beneficial on the GPS if it would include stop signs and traffic lights because some of the roads are hidden and you can’t see them so therefore you bypass them and have to go around the block. Please consider these updates/changes! Thank!

Bubblezmoe · 30 Aug 2026
5/5Awesome gig
I have a full-time job and only do Lyft part time, but I have made an absolute killing in the little amount of time I have available to drive each week. From the time I cut the app on til the time I cut it off, I am absolutely going the entire time. It’s fun too getting to explore around your city as you give a ride to people enjoying a night on the town, or helping someone out in a dire situation such as their car breaking down and needing a ride into work, and if the feeling knowing you helped someone out isn’t rewarding enough, Lyft offers actual rewards for such things as taking a certain amount of rides on high volume days such as holidays, or you can earn perks by taking fares in bonus times (usually the weekend) and earn points to get to platinum status where you get free roadside assistance or free tax-filing for 1099 self-employment, and even being part-time it was easy to get to platinum status. You can even rent a car if you don’t have one for very reasonable weekly rates and it’s mainly all hybrids so your dollar will stretch when having to fill it up, and they even have plans where for a little extra you can have personal miles so you can get where you need to go. Lyft is seriously the best side-gig that anyone can have, and from what I can tell, if need be, it could be a full-time gig. If you work any job that pays less than $10 an hour, you should just quit, sign up for Lyft, and even if you rented a car from Lyft, you would probably still make way more than what you’re making now.

Lowlife Lee · 30 Aug 2026
5/5Full time Lyft driver 11months in
Suppose to have an overhaul to the point system June 1st still no change. Never been elite although I make more money than most in my city. Always been 5 stars I get no rewards for that. In 10 months I’ve drove over 2400 ppl and 42k miles and Lyft still takes too much of my money. Took a lady to SFO from Sacramento Lyft charger passenger $312 I only received $122 driving over 2hrs from my city and had to drive back they took almost $200 and only gave me $122 is robbery. This app and company could be great but it’s too greedy when us drivers are the reason they can pocket billions. Then I was using there express rental paying 1800 a month for 10 months just for the car. And when I purchased the same car Lyft took all my weekly bonuses off my app… I no longer have 10% - 60% Bonus hours that usually start at 9am to 3pm.. Which make it look like those bonuses was only for Lyft took make more money and not the 5star driver. Take this information before coming to Lyft. And the customer support is really bad 80% of the time they don’t even understand our problems. Again I’m a platinum full time 5star driver with a 100% driver rating who goes out his way for passengers. Also Lyft needs a better way to deal with non service dogs being called that for a free ride and the dog is dirty and clearly not a service dog stinking up my car and we don’t get paid for it. Or picking up big heavy bags at an airport that can hurt you and you don’t get paid for your service. Hopefully Lyfts looks at this and decides to treat and protect their drivers better.

5Star Platinum driver · 30 Aug 2026
5/5They do NOT take care of their Drivers
On 6/9/19 at 6:25am, I proceeded to pick up a Rider at a designated address. After arriving at the address on the app and having to wait a couple minutes I received a call from the rider. She said the address was wrong (wouldn’t be the first time). I proceeded to attempt to find the passenger. After several minutes of trying to locate the passenger I told her to try to find another driver because I didn’t get the sense I was close. I marked the rider NO SHOW and cancelled the ride. I realize the app didn’t credit the $5 cancellation fee. I contact support and the first one stopped texting without notice. Another came on (ended the same way). Then finally after 4 agents I connected with Evangeline. She explained the same thing as the others but at least she was nice. Bottom line, they said because I canceled not at the address that I couldn’t get the cancellation fee. The problem is, the ONLY reason I wasn’t at the address was because the passenger called me wanting me to come to a different one. Lyft couldn’t care less about the circumstances, their “strict rule” says blah blah. So basically forget the passenger and obey their rules? No customer service in that. Therefore I’m deleting both the driver and rider app and moving to Uber. What a joke!!! 👎🏾 Very disappointing

Chill4Will · 30 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
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Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Location — Coarse Location Developer declared
Data Linked to You — Analytics — Location — Precise Location Developer declared
Data Linked to You — Analytics — Other Data — Other Data Types Developer declared
Data Linked to You — Analytics — Search History Developer declared
Data Linked to You — Analytics — Usage Data — Advertising Data Developer declared
Data Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — Analytics — User Content — Audio Data Developer declared
Data Linked to You — Analytics — User Content — Customer Support Developer declared
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Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
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Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
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Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
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Data Linked to You — App Functionality — Location — Precise Location Developer declared
Data Linked to You — App Functionality — Other Data — Other Data Types Developer declared
Data Linked to You — App Functionality — Search History Developer declared
Data Linked to You — App Functionality — Sensitive Info Developer declared
Data Linked to You — App Functionality — Usage Data — Advertising Data Developer declared
Data Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — User Content — Audio Data Developer declared
Data Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Linked to You — App Functionality — User Content — Other User Content Developer declared
Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Name Developer declared
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Data Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Location — Coarse Location Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Other Usage Data Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
Data Linked to You — Developer’s Advertising or Marketing — User Content — Photos or Videos Developer declared
Data Linked to You — Product Personalization — Contact Info — Email Address Developer declared
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Data Linked to You — Product Personalization — Contact Info — Phone Number Developer declared
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Data Linked to You — Product Personalization — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Product Personalization — Financial Info — Payment Info Developer declared
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Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
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Data Linked to You — Third-Party Advertising — Contact Info — Name Developer declared
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Data Linked to You — Diagnostics Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Identifiers Developer declared
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Data Linked to You — Other Data Developer declared
Data Linked to You — Search History Developer declared
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Accessibility

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Versions

App Store

2026.10.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.11.31
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.12.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.13.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.13.31
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.14.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.15.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.16.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.17.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.18.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.19.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.20.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.21.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.22.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.23.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.24.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.25.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.26.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.27.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.28.3 · 27 Jul 2026
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.29.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.30.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.31.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.32.3 · 24 Aug 2026
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.5.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.6.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.7.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.8.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.
2026.9.3
Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features.

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Alternatives

Gridwise: Gig Driver Assistant — Same category + similar ratings
Veho Driver — Same category + similar ratings
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Grubhub for Drivers — Same category + similar ratings

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Page completeness: Live store listing
Last verified: 30 Aug 2026
Sources: App Store

Independent summary has not been published yet.

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          "rating": 5,
          "title": "👎🏽The customer service system is extremely disgraceful 👎🏽",
          "body": "I received two ride requests in one week, and in one case, after I arrived at the location 8 minutes later, the passenger canceled the ride by messaging in the app, saying, “I no longer need it, I want to cancel.” I waited at the location for more than 10 minutes, but the ride was not actually canceled. I had no option to cancel either, because you can’t cancel before the call is made. When I tried to call the passenger, I kept hearing a repeated voicemail message that said, “This is Lyft, and you are in driving mode. This call cannot be connected.” I tried several times, but kept hearing the same message, and there was no other option. Eventually, I had to pull the pickup and cancel again. As a result, my account was suspended. There is no customer service phone number available to resolve issues. When I tried to report the problem, the app asks for the specific ride, but the ride I had canceled does not show in the ride history. I don’t know what to do. This is a full-time job for me, and I’m being faced with these issues. I rate this app zero stars because there is no direct contact option when these problems arise. It feels like a scam where you are being taken advantage of, with no way to reach out for help. In the second case, I received a ride request, and when I arrived at the pickup location, I messaged the passenger that I was waiting. They responded, saying, “I did not order a Lyft, you have the wrong number.” I encountered the same issue again.",
          "author": "Mohammad shakib rahimi",
          "date": "30 Aug 2026"
        },
        {
          "rating": 5,
          "title": "Dashboard /GPS UPDATES",
          "body": "As a recent Lyft driver, your driver app could use some updates on the dashboard: Today I had 7 trips and 6 of those trips every were the wrong navigation directions. I would turn when the Navigation advised & then the app would update & re-route to a different direction in the middle of driving to the destination. Yes, I did looked in the App Store to make sure the app was updated. However, this is unacceptable having this many wrong directions on this many trips. One trip the navigation wanted me to turn over the top of a median and the rider witnessed the app showing me the GPS. Direction. Your dashboard could use some helpful updates for drivers. Examples: An icon that references a coffee cup or man/woman restroom so that you don’t have to “Go Offline” but to pause for a short time. This allows the app to momentarily pause for a possible snack or restroom break. Additionally, on your dashboard, you could include a traffic cone icon and when selected it would come up with other icon choices, such as accident, traffic, wrong direction, road closed, speed enforcement, would definitely help out the drivers. Also, when connecting with CarPlay, it would be beneficial on the GPS if it would include stop signs and traffic lights because some of the roads are hidden and you can’t see them so therefore you bypass them and have to go around the block. Please consider these updates/changes! Thank!",
          "author": "Bubblezmoe",
          "date": "30 Aug 2026"
        },
        {
          "rating": 5,
          "title": "Awesome gig",
          "body": "I have a full-time job and only do Lyft part time, but I have made an absolute killing in the little amount of time I have available to drive each week. From the time I cut the app on til the time I cut it off, I am absolutely going the entire time. It’s fun too getting to explore around your city as you give a ride to people enjoying a night on the town, or helping someone out in a dire situation such as their car breaking down and needing a ride into work, and if the feeling knowing you helped someone out isn’t rewarding enough, Lyft offers actual rewards for such things as taking a certain amount of rides on high volume days such as holidays, or you can earn perks by taking fares in bonus times (usually the weekend) and earn points to get to platinum status where you get free roadside assistance or free tax-filing for 1099 self-employment, and even being part-time it was easy to get to platinum status. You can even rent a car if you don’t have one for very reasonable weekly rates and it’s mainly all hybrids so your dollar will stretch when having to fill it up, and they even have plans where for a little extra you can have personal miles so you can get where you need to go. Lyft is seriously the best side-gig that anyone can have, and from what I can tell, if need be, it could be a full-time gig. If you work any job that pays less than $10 an hour, you should just quit, sign up for Lyft, and even if you rented a car from Lyft, you would probably still make way more than what you’re making now.",
          "author": "Lowlife Lee",
          "date": "30 Aug 2026"
        },
        {
          "rating": 5,
          "title": "Full time Lyft driver 11months in",
          "body": "Suppose to have an overhaul to the point system June 1st still no change. Never been elite although I make more money than most in my city. Always been 5 stars I get no rewards for that. In 10 months I’ve drove over 2400 ppl and 42k miles and Lyft still takes too much of my money. Took a lady to SFO from Sacramento Lyft charger passenger $312 I only received $122 driving over 2hrs from my city and had to drive back they took almost $200 and only gave me $122 is robbery. This app and company could be great but it’s too greedy when us drivers are the reason they can pocket billions. Then I was using there express rental paying 1800 a month for 10 months just for the car. And when I purchased the same car Lyft took all my weekly bonuses off my app… I no longer have 10% - 60% Bonus hours that usually start at 9am to 3pm.. Which make it look like those bonuses was only for Lyft took make more money and not the 5star driver. Take this information before coming to Lyft. And the customer support is really bad 80% of the time they don’t even understand our problems. Again I’m a platinum full time 5star driver with a 100% driver rating who goes out his way for passengers. Also Lyft needs a better way to deal with non service dogs being called that for a free ride and the dog is dirty and clearly not a service dog stinking up my car and we don’t get paid for it. Or picking up big heavy bags at an airport that can hurt you and you don’t get paid for your service. Hopefully Lyfts looks at this and decides to treat and protect their drivers better.",
          "author": "5Star Platinum driver",
          "date": "30 Aug 2026"
        },
        {
          "rating": 5,
          "title": "They do NOT take care of their Drivers",
          "body": "On 6/9/19 at 6:25am, I proceeded to pick up a Rider at a designated address. After arriving at the address on the app and having to wait a couple minutes I received a call from the rider. She said the address was wrong (wouldn’t be the first time). I proceeded to attempt to find the passenger. After several minutes of trying to locate the passenger I told her to try to find another driver because I didn’t get the sense I was close. I marked the rider NO SHOW and cancelled the ride. I realize the app didn’t credit the $5 cancellation fee. I contact support and the first one stopped texting without notice. Another came on (ended the same way). Then finally after 4 agents I connected with Evangeline. She explained the same thing as the others but at least she was nice. Bottom line, they said because I canceled not at the address that I couldn’t get the cancellation fee. The problem is, the ONLY reason I wasn’t at the address was because the passenger called me wanting me to come to a different one. Lyft couldn’t care less about the circumstances, their “strict rule” says blah blah. So basically forget the passenger and obey their rules? No customer service in that. Therefore I’m deleting both the driver and rider app and moving to Uber. What a joke!!! 👎🏾 Very disappointing",
          "author": "Chill4Will",
          "date": "30 Aug 2026"
        }
      ]
    }
  ],
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        {
          "title": "Data Linked to You",
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        {
          "title": "Data Linked to You",
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        {
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        {
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        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Usage Data — Other Usage Data",
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        {
          "title": "Data Linked to You",
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        {
          "title": "Data Linked to You",
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        {
          "title": "Data Linked to You",
          "detail": "Contact Info",
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        {
          "title": "Data Linked to You",
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        {
          "title": "Data Linked to You",
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        {
          "title": "Data Linked to You",
          "detail": "Identifiers",
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        {
          "title": "Data Linked to You",
          "detail": "Location",
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        {
          "title": "Data Linked to You",
          "detail": "Other Data",
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        {
          "title": "Data Linked to You",
          "detail": "Search History",
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        {
          "title": "Data Linked to You",
          "detail": "Sensitive Info",
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        {
          "title": "Data Linked to You",
          "detail": "Usage Data",
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        {
          "title": "Data Linked to You",
          "detail": "User Content",
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        {
          "title": "Data Not Linked to You",
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        },
        {
          "title": "Data Not Linked to You",
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        },
        {
          "title": "Data Not Linked to You",
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        {
          "title": "Data Not Linked to You",
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      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "2026.10.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.11.31",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.12.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.13.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.13.31",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.14.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.15.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.16.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.17.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.18.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.19.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.20.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.21.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.22.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.23.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.24.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.25.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.26.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.27.3",
      "released_at": null,
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    },
    {
      "store": "apple",
      "version": "2026.28.3",
      "released_at": "2026-07-27",
      "notes": "Thanks for driving for Lyft. We update our app regularly to make your driving experience better. Every update of our Lyft app includes improvements in speed and reliability. Lyft Driver supports devices using iOS 15 or higher. While you will still be able to install Lyft Driver on an older device or OS, you will be using an old version of the app and may miss out on support or new features."
    }
  ],
  "alternatives": [
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