Lutron App

• Free

Last verified 5 Aug 2026

4.8 6173 ratings · App Store

1. 4/5“Where is the switch Timer Feature I’ve been asking for??”

   I am a Master Electrician in VA and DC and am very pleased with all of the current integrations LUTRON offers and continue to add more devices to my system and continue to recommend this system to friends, family, and clients. I am amazed at the functionality and ease of use this system offers. As I’ve stated in previous reviews this app would be 5 stars easily if it included the switch timer feature. Is it ever going to happen? Come on get this done!!! The applications would be endless!!! Just imagine walking into your bathroom and turning on a two button Caseta switch controlling the exhaust fan and it is set to turn off after 1,2,3,4,5……..30,45, or 60 minutes and all you had to do is program it in the Caseta app. How about when your kids leave the lights on in their rooms and they are not in there anymore wouldn’t it be amazing if the timer feature could be used in conjunction with a room occupancy sensor. Like I said earlier the applications would be endless………….

   Pkonczal · 5 Aug 2026

2. 2/5Buyer beware

   Lutron has allowed the development of OS software (iOS 18) to outpace the upkeep of its own app software, leading to the loss of key functions (the iOS Lutron widget). This reflects a customer service neglect on Lutron’s part that should be noted when making buying decisions. It was bad enough that the app/widget wasn’t updated proactively to be compatible with iOS 18, but the company’s response to similar complaints has been “the app does everything you could do in the widget,” suggesting Lutron has no intention of fixing the widget despite significant customer demand and negative feedback. This is not a customer friendly position, especially given the high price of Lutron technology, and has broken my loyalty. Lutron, your stuff costs a lot, just fix the app like so many of your customers want and bring back the highly useful widget. It can’t be that hard. Two stars for what had previously been a great, feature-focused, customer oriented company. Hoping they find their way back. Will gladly update rating if they do.

   LunaticAce · 5 Aug 2026

3. 4/5Nonexistent support

   This app used to be awesome but instead making it even better it started deteriorating and it takes forever to sync devices and their status. Technical support doesn’t exist, neither for the app nor for the system, and all you can do is call general Lutron support and hope to reach someone knowledgeable about exact issue you’re trying to solve. While you might get lucky with the system good luck if you have any issues with the app. Better not waste time and accept you invested a lot of money into a great system but because it’s not a true enterprise level like Ra3 or Homeworks you’re practically on your own :( Why the app doesn’t notify me about available firmware for my shades? I only noticed it accidentally after going into settings looking for something else and who knows for how long new FW was available! Edit: I provided in depth details with a detailed video and sent them to the given email address, but received nothing - no thank you for pro bono QA, not even lame autoresponder to someone who invested >$40k into Lutron Ra2 Select and is stuck to this app. Apparently Lutron considers this as a non-enterprise market but it’s neither DIY so you’re on your own :(

   Dingo013 · 5 Aug 2026

4. 5/5Take it from a pro.

   Lutron is hands down the industry leader of LED lighting and lighting control tech. They also manufacture state of the art automated window treatments with a wide selection of materials and applications. The entire company top to bottom is amazing! If your electrician is using anything other than Lutron for lighting control they're subpar. Call someone who uses Lutron. Caseta is a wonderful entry level automation product. Sold at most major retailers. With the Caseta bridge it opens a door to a wide array of home integration capabilities. Along with lighting scenes and time clocks you can integrate climate control, shades and even Sonos audio using a Lutron Audio Pico Remote. I have one. It’s awesome! Great for the DIY guy. Though I do recommend calling a licensed pro cause electricity can kill you. ✌️😉

   Hannis H · 5 Aug 2026

5. 5/5Outstanding!

   I replaced my rather long in the tooth 40 year old X-10 system with the Lutron Caseta system six months ago. The Caseta system is similar to the X-10 system in that it is simple and straightforward. I use it to control six outdoor lights and eight indoor lights that dim as well as turn on and off on a schedule. I really like how well the Caseta system controls the five plug-in dimmers in my living room and dining room seamlessly, almost as if they were on one single hardwired dimmer circuit. The Caseta system is VERY easy to install and VERY easy to program. I really like the app that allows me to program and control each device from my phone, my iPad and my computer. I don’t like and I don’t need overly complicated systems that can do things that I have no interest in doing just because I can. The Caseta Pro bridge can provide that level of integration if you must, but I just enjoy the simplicity of this system as it is. My old X-10 system was getting to be unreliable and unpredictable, largely due to the old power line communication path that it used. The ever increasing quantity of switching power supplies in our homes for cell phon chargers and every other small electrical device creates so much noise on the power line that the X-10 system just couldn’t penetrate reliably. The Caseta system uses a true RF wireless communication path that has proven to be VERY reliable and flawless. If there is one thing that I would really like Lutron to add to the Caseta system it would be a wall receptacle. The lack of one was not a big problem for me though. If I had to do the upgrade from X-10 all over again, I would do exactly the same thing with the Lutron Caseta product line.

   SparksinPA · 5 Aug 2026

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