Lightspeed Pocket (S)

• Free

Last verified 6 Aug 2026

4.7 6522 ratings · App Store

1. 1/5Avoid!!

   We used ShopKeep for over 8 years. Back in the day, it was hands-down the best cloud POS on the market—reliable hardware, smooth software, and fast, helpful US-based customer service. Ever since the company was sold off and consolidated, quality control has completely plummeted. The software is constantly full of bugs that disrupt daily operations. Recently, a critical payment processing bug went unfixed for two whole weeks, forcing our business to manually key in every single credit card transaction during peak hours. That meant longer check-out lines and higher processing fees out of our own pocket. To make matters worse, customer support is now practically non-existent—slow, unhelpful, and impossible to get on the line when your register goes down mid-day. If you are a business owner looking for a reliable POS system with responsive support, look elsewhere. ShopKeep is a legacy shell of what it used to be. Avoid.

   Me68986444690 · 6 Aug 2026

2. 1/5DO NOT USE SHOPKEEP

   We have been using shopkeep for 7 years and last month signed up for their trial for an upgrade, after paying the same amount for 7 years!! After we cancelled the trial, one would think we would just go back to our previous program but no, now we are supposed to pay more each month for the same we had before!! Why??? Because we used the trial and that got us kicked out of previous arrangement? It wasn’t noted anywhere plus we are in the middle of the holiday season and it takes 5-7 business days to reestablish our gift-card system, we can’t accept or sell gift-cards now. This will cost us 1000’s of dollars!! I am just waiting for a class action lawsuit against this company. I have talked to other local shop owners we have referred and they have nothing but issues since shopkeep isn’t compatible with Apples software updates but they keep taking customers money and no notifications but blaming internet & hardware on issues!

   Sonnenschein75 · 6 Aug 2026

3. 5/5Review

   I like the pocket app, but there are a few things I hate about it. If you want to check daily transaction, you have to go in and out one at a time. I wish you can start at the top or bottom and just swipe left or right to scroll thru them faster. Also, when looking at all the items sold for the day, it would be nice if it gave you a count of how many of each instead of just a total.

   JamesHerm · 6 Aug 2026

4. 2/5Shopkeep is OK

   We did a pretty in-depth review process of different processors before choosing shopkeep. After using them for year we decided to switch back to square because we ended up getting charged higher fees than promised for credit cards, the functionality was limited on the integration basically nonexistent. When trying to cancel the support team would not prorate or end my subscription until the following month after we were already using another provider. They ended up getting an additional month on us even though I kept arguing but they would not concede. Overall I would just say go with someone else.

   RonnieBoy88888888 · 6 Aug 2026

5. 4/5Overall Handy & Infomative

   For the most part a nice feature. Doesn’t always update regularly, it’s like it freezes on data pulled up once already. Could be internet/mobile services but that sort of thing usually corrects itself if you go back and try again later. Usually have to wait til the next day when it happens.

   Quad City Fitness Nutrition · 6 Aug 2026

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