Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Medical
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
App Store
8 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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1/5Biggest piece of junk ever
It astounds me that somebody actually got paid (probably a LOT of money) to design such a profoundly flawed piece of junk of an app like this. How it ever got approved to actually go live is beyond comprehension. It won’t let you log in and will randomly crash and log you out and the only way to make it work is to delete it and redownload and then after a few minutes it does it again. The person who designed it should be fired and black balled from the entire industry for life and have to give back all the money they got paid to do such a terrible and incompetent job
Ten-thousanduck · 31 Jul 2026
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1/5Cannot log in...
TLDR... This app is useless. FOR THOSE OF YOU WHO ENJOY READING A TIRED, CRAZY MAN'S RANTINGS WHICH WILL FOREVER FLOAT OUT IN SPACE AND HAVE NO EFFECT ON THE IMPROVEMENT OF THIS USELESS APP... I successfully created a Liberty Dental account on a browser on my PC but couldn't print an ID card using their website (Heaven forbid I use a PC, the only thing I have that is connected to a printer) so I downloaded this app. At the login screen it says "you have to bend over and go through the account creation obstacle course again" (and that's what it said verbatim LOL). When I finally successfully verified the via email after three failed attempts it asked me for a new user name and password. I entered the same info that works flawlessly on the browser and it popped up an error that my username/password don't meet their criteria. Then I say to myself "hey - no big deal! I'll scroll to the bottom of the page and click the HELP button, which turned out to not exist. I give up.
•M•J•P• · 31 Jul 2026
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5/5Doesn’t work
When the app “loads” all that is displayed is the logo. Basically nothing happens so the app is useless. Can’t login or access account. Nothing. I previously submitted a review and afterwards called Liberty customer service. I spoke with a kind lady, Janae (apologies for spelling). I have to go through BCBS Medicare Advantage App to access my account. Please disregard my rating as I can’t use the app for my account.
BlessedbyhisWord · 31 Jul 2026
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1/5Works on computer site but not APP
Don’t know what it is, but APP will not let one log in. At login it wants to use a connected site or app that allows it to communicate with website it says. You have to accept to move forward. This worked once for me in January 2022, but never since. Deleted and reinstalled several times. Website does work. Called customer service and the have no clue about app.
dryrot123 · 31 Jul 2026
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5/5Works Great
People who are having issues, just delete and reinstall the app. I had the problem with it not opening. Delete and reinstall worked perfectly.
pl.,o · 31 Jul 2026
Privacy & accessibility
App Store
Privacy
- Data Not Collected Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
- 1.0
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1.0.1
Fixed issue related to Benefits.
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1.1.0
- Enhanced dentist search features - Added dependents to ID Card - Added Primary Care Provider with call option to My Profile - General usability enhancements
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1.10.0
Enhancements of UI and bug fix.
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1.10.3
Minor bug fixes and speed improvements
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1.10.4
· 2 Jun 2026
Minor bug fixes and speed improvements
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1.1.1
- Enhanced dentist search features - Added dependents to ID Card - Added Primary Care Provider with call option to My Profile - General usability enhancements
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1.2.0
- Members with multiple active coverages can now choose which plan to view - Enhanced dentist search for logged on members – no longer need to select benefit plan - Benefit document now offers zoom and save capabilities - New FAQs - Security updates
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1.3.0
- Improved security by enabling Two- factor authentication - Members can request for a printed version of their ID Card - Exchange members can easily access their payment portal with the Single Sign-On feature - Members with multiple active coverages will be able to view the data elements for the selected coverage - Updated LIBERTY Logo
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1.4.0
- New amazing home screen with the updated layout of the buttons on the screen - Current and future assigned providers can be viewed based on the selected coverage - Members have the ability to submit requests to transfer their provider offices
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1.5.0
Bug fixes and general improvements
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1.5.1
Bug fixes and general improvements
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1.5.2
General improvements
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1.6.6
- Bug fixes
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1.7.0
- Enhancements
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1.9.0
- Enhancements, bug fix and app shutdown notification.
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 31 Jul 2026
- Sources
- App Store
- Independent summary has not been published yet.