Jersey Mike's

Shown for US

• Free

Last verified 30 Aug 2026

Shown for US

• Free to download

Last verified 28 Aug 2026

Shown for US

4.9 1205886 ratings · App Store

1. 5/5No option for Swiss cheese or spicy mustard

   The app is easy to use but if judging on effectiveness of getting the order correct I’m rating a 3 or 4. Main issues: why is spicey mustard not on the regular screen? You have to request as a customization. Therefore this got my order wrong recently because when I requested mustard I thought there was only one mustard and I happened to get to the restaurant while they were making it then psychologically it was an issue because I “knew” it was not the taste I was anticipating. Then there is the issue of Swiss versus provolone. Sorry, but provolone has very little flavor but for some reason Swiss is not listed as an option but it is an option in the store. This issue knocked down my rating today from 4 to 3 because I realize again I forgot to customize. NEXT, I want an option to not cut that sandwich in half - these are not finger sandwiches- they are designed to eat so half the ingredients don’t fall out the bottom. When you cut the sandwich in half you double the chance of the guts falling out. Next- I order to go... get a fountain soft drink- why is there no option to buy bottled drinks- I tried to grab one a while back but apparently those are charged differently. I’ve never seen anyone grab those. Why? Why aren’t they on the menu?

   Luft Zeit · 30 Aug 2026

2. 5/5It’s not the food or the staff, it’s the management

   My go to is Jersey Mikes. I patronize my local shop, Okatie SC. The sandwiches are good sometimes. But the manager of this place either struggles to train his staff or monitor them. I place Togo orders frequently and 90% of the time, I show up at the time designated and they haven’t even started my order. They have enough staff everytime but I always see at least two or theee employees carrying the weight of the entire system. The rest seem to be engaged in inane activities that can absolutely wait until the customers are taken care of, including to go printouts. I’ve been told several times when asking where the manager is to help or speak to and they never seem to be available. My orders have been incorrect or very sloppy or hot sandwiches cold. I hold the management responsible and they need to get their acts together. It’s a very busy sandwich shop because of its location so there should be better organization. It’s exasperating to want to support local business when they don’t seem to worry about their customers because they will be busy without concern for losing customers. Do better by your employees and your customers.

   betterwithbecky · 30 Aug 2026

3. 5/5Long time consumer.

   I’ve I’ve enjoyed jersey mikes for several years at many locations and it’s a good sub as long as they stick to the old ways and don’t cut corners for the sake of a few pennies. Sadly I’ve seen some skimping as of the past couple years. Unless that’s just the Inverness store. I’m quite excited to experience the newly opened store in Crystal River. I just made my first order and will pick up 10 minutes from this review. Will report back. I’ve enjoyed jersey mikes for several years at many locations and it’s a good sub as long as they stick to the old ways and don’t cut corners for the sake of a few pennies. Sadly I’ve seen some skimping as of the past couple years. Unless that’s just the Inverness store. I’m quite excited to experience the newly opened store in Crystal River. I just made my first order and will pick up 10 minutes from this review. Will report back. of you for making a great sub right on time for me to pick up on the drive home. I just enjoyed another club sub and I can’t decide whether I like the chicken kahuna better or not. Also thanks for the birthday points. Jay

   wannabeastieboy · 30 Aug 2026

4. 5/5TRY Something DIFFERENT?

   Born in NJ the taste of the Original after 30 years still had my mouth watering when I first walked into a NJ Mikes!! The fresh cut EVERYTHING (cold specifically) has a distinct fresh smell and then the taste followed without any let down. The Stickball has exactly what I grew up with in our own little “Hoagie Corner” stand in Seaside Heights! That was more than 3 years ago and I Finally broke down to try the hot Famous Philly and I was not let down. Did anyone else notice that Subway (their only close competitor in Northern CA) has started cutting their own meat fresh for each sandwich? Overall, I’m glad I tried something different but going back to my #13 😋. The only thing I’m not 100% 😀about is 3 more slices of meat is needed to be able to balance produce, bread and the star of it - MEATS. Yes I can add more but it’s ridiculously priced. FIX THIS PLEASE. Still so happy they are now in my neighborhood once again!! PS The app worked perfectly, now let’s see if my instructions are followed- no soggy sandwich please!

   Gamaboop · 30 Aug 2026

5. 3/5App is ok

   get an email and text notification promoting 50% off on any sub ordered through the app. Welp deal?? I’m a frequent flyer at jersey mikes since I was 14 so this ticks me off I will miss out on this promotion. I was planning on ordering for a party too. Update: I’ve ordered twice in the last two days now that the promotion is working. Each time the order was wrong when I got home. I keep reaching out to customer service but no one wants to get back to me. Actually better yet why aren’t Peter and Frank personally going to their Tennessee locations and making sure it is up to their standards like they did in the south Florida locations. The meat is either too much or not enough. Why aren’t they using the scale to train the employees the correct weights for each sandwich. Why aren’t they giving the proper amount of juice or toppings? And why is it when I correct an employee on how I want my sub am I getting an attitude. I worked for jersey mikes from the age of 14-21 and the standards we were held at were by far higher than what I’ve experienced here. Makes me want to buy these locations just to get them in check myself! These stores are tainting the jersey mikes name. If I wanted a crappy sub I’d go to subway where it’s cheaper. No I expect more when I’m paying more.

   Msdelmo! · 30 Aug 2026

Shown for US

4.8 146030 ratings · Google Play

1. 5/5

   great!

   Mary Beth Dollar · 29 Jul 2026

2. 4/5

   Good Stuff!

   Chuck Dezarn · 29 Jul 2026

3. 5/5

   Eat here religiously and also pick up for my co workers we love Jersey Mike's

   Julianne Abdallah · 29 Jul 2026

4. 5/5

   great 👍

   Lisa Fyock · 29 Jul 2026

5. 3/5

   fantastic subs. terrible godawful rewards program

   Mathias Goebel · 29 Jul 2026

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