Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
- In-app purchases
Categories and search queries
Official categories
- Navigation
- Travel
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Apple Wallet | Yes | Unknown | App Store | Store published |
| Free app | Yes | Free | — | Store published |
| In-app purchases | Yes | Limited free | — | Store published |
Screens
No screenshots collected yet.
Pricing & paywalls
App Store
- Free to download
- In-app purchases
Ratings & reviews
App Store
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5/5…Just Get It
If you’re going to be taking trains in Japan… just get this app. This is probably my first time writing a review, but I just had to get the word out that this is legitimately a bible for travel in Japan. I did not close this app like once my whole trip! It isn’t perfect, but it’s extremely practical and I would have never gotten through Tokyo without it. It was almost entirely accurate, with only a couple cases where it left me a bit confused, and even then it’s what saved me from that confusion itself every time. Some advice: Use the screenshot feature for every route you plan. I have roaming data but it still cut out in some places so you have to have things saved to access them at any point! Also, I liked to use this in conjunction with Google Maps for the walking routes since the path from this app was a bit hard to read for me. There are plenty of other features on this app that I’m sure other reviewers will talk about, but I’m just so grateful for this app’s help with trains and I think it’s a no-brainer to install it.
Kiera Olivarez · 31 Jul 2026
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5/5Best navigation app ever
Have been using the app all over Japan for the past two weeks and it has performed flawlessly. The information is accurate, detailed and reliable. It is easy to use and has lots of great features, like letting you create a menu of your hotel names and addresses so you can quickly search for the best route to or from wherever you’re staying. You can also easily filter searches by whatever pass you may have and/or type of transportation you prefer to use. If you’re traveling around Japan on your own itinerary, you’ll want to have this app.
MB de pacheco · 31 Jul 2026
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1/5App Stopped Working
I arrived in Tokyo and for the first couple days used the free version of this app. I decided to purchase the 30 day subscription for $15 to be able to see stops as I rode the trains. After purchasing, the app changed and was harder to use, and then shortly stopped working altogether. Now when I try to launch the app, the JapanTravel loading screen will pop up, then change to a white screen and never load anything. I’ve restarted my phone and tried other methods and cannot get the app to work. Ultimately wasted $15 for an app that I can’t even open. It’s been broken for a couple weeks now. In my opinion, for navigating trains and buses in Tokyo, just use Apple Maps. This app left me wondering what to do when it essentially broke while in a station and never worked again. I can’t even open it to tell what’s happening with my subscription. Could’ve bought like 10 ikura onigiri at 7-11 with the money I wasted on this app. :/
Stirfry96 · 31 Jul 2026
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5/5Indispensable travel planning app
Incredibly helpful for getting around Japan. If you’re just looking for train times, it has a better sense than HYPERDIA of which sections of lines are/are not affected by service advisories, and it also seems to provide more optimized routings. Even more impressively, this app integrates bus and ferry times - and has fares and bus stop numbers/names too. A journey from a Kirishima ryokan to Shimabara Port that took me hours to piece together from the various local Japanese transportation services’ sites takes a few minutes to find in this app. Pretty amazing.
Elmyr · 31 Jul 2026
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2/5Inaccurate , not worth it
I paid for premium version , had lots of hopes, but found it very underwhelming and this app has many errors getting me lost a few times during just a few days in Tokyo and Kyoto. For example, it has a wrong location for Glanz Kei Kyoto hotel besides others, making our family go in totally opposite directions and lost in residential neighborhood . Fortunately, google maps saved us. That is in addition that despite me paying for premium they still push advertising. Definitely can’t recommend this app. Not sure how they got those reviews. I understand that Japan is hard to navigate but if you charge people at least make sure that common tourist spots are accurately mapped
Barsk1 · 31 Jul 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Location — Coarse Location Developer declared
- Data Linked to You — Analytics — Location — Precise Location Developer declared
- Data Linked to You — Analytics — Search History Developer declared
- Data Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — App Functionality — Search History Developer declared
- Data Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Location — Coarse Location Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Location — Precise Location Developer declared
- Data Linked to You — Product Personalization — Identifiers — Device ID Developer declared
- Data Linked to You — Product Personalization — Location — Coarse Location Developer declared
- Data Linked to You — Product Personalization — Location — Precise Location Developer declared
- Data Linked to You — Third-Party Advertising — Diagnostics — Performance Data Developer declared
- Data Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
- Data Linked to You — Third-Party Advertising — Location — Coarse Location Developer declared
- Data Linked to You — Third-Party Advertising — Location — Precise Location Developer declared
- Data Linked to You — Third-Party Advertising — Usage Data — Other Usage Data Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Diagnostics Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Linked to You — Search History Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — App Functionality — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Third-Party Advertising — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Usage Data Developer declared
- Data Used to Track You — Identifiers — Device ID Developer declared
- Data Used to Track You — Identifiers Developer declared
- Data Used to Track You — Location — Coarse Location Developer declared
- Data Used to Track You — Location — Precise Location Developer declared
- Data Used to Track You — Location Developer declared
- Data Used to Track You — Usage Data — Advertising Data Developer declared
- Data Used to Track You — Usage Data — Other Usage Data Developer declared
- Data Used to Track You — Usage Data — Product Interaction Developer declared
- Data Used to Track You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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11.0.0
Ver11.0.0 The Explore tab has been renewed. It is now easier to find Guide, Spot, Itinerary, Coupon, and activity tickets. The freeword search function has also been renewed, allowing you to search a wide range of information.
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11.0.1
Ver11.0.1 - Point release
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11.0.2
Version 11.0.2 - Updated the currency exchange shop data
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11.1.0
Version 11.1.0 ・We have reorganized the rail passes that can be set during route search. - Removed: JR EAST PASS (Tohoku Area) - Removed: JR EAST PASS (Niigata, Nagano Area) - Added: JR EAST PASS
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11.1.1
Version 11.1.1 ・We have reorganized the rail passes that can be set during route search. - Added: KANSAI RAILWAY PASS LITE
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11.2.0
Version 11.2.0 - Point release
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11.2.1
Version 11.2.1 We have added a Featured tab to the Explore screen. It brings together special content to enrich your travel experience in Japan.
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11.2.2
Ver11.2.2 - Point release
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11.2.3
Ver11.2.3 - Point release
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11.2.4
Ver11.2.4 - Point release
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11.2.5
Ver11.2.5 - Fixed an issue where unnecessary error messages were displayed.
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11.2.6
Ver11.2.6 - Point release
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11.3.0
Ver11.3.0 New Feature: Shopping Logs! Simply take a photo of your receipts to automatically capture store names and amounts, making it easy to create a shopping log. Your spending is visualized through category-based charts, and since each purchase is linked to location data, you can also review where you shopped on a map. Consolidate all your travel expenses—regardless of payment method—into this single app. Accurately record your shopping in Japan for an even smoother and more enjoyable travel experience.
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11.3.1
Ver11.3.1 Fixed an issue where pins would disappear when switching from the route details to the map.
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11.3.2
Ver11.3.2 Fixed an issue where the app would crash when adding spots to a plan.
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11.4.0
Ver11.4.0 Introducing the New "Japan Travel Community" Feature! Our new multilingual forum for travelers to Japan is now available! You can easily post questions and discussions about your trip. By turning on the "AI Reply" option, AI will instantly analyze your itinerary and comment with helpful recommendations. Combining real-time interactions with other travelers and local experts alongside smart AI support, this community is here to enhance your Japan trip—from easing pre-travel worries to discovering hidden gems on the go. This feature can be accessed from the drawer menu.
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11.4.1
Ver11.4.1 - Point release
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11.4.2
Ver11.4.2 Fixed an issue where the "Japan Travel Community" page sometimes failed to open. --- Introducing "Japan Travel Community"! Our multilingual forum for travelers to Japan is now available! Easily post questions about your trip. Turn on "AI Reply" to instantly get itinerary analysis and helpful recommendations. Combining real-time interactions with other travelers and local experts alongside smart AI support, this community enhances your Japan trip—from easing pre-travel worries to discovering hidden gems. Access it from the drawer menu.
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11.4.3
Ver11.4.3 - Added buttons at the top of the Explore tab to easily access article rankings and app user guides.
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12.0.0
Ver12.0.0 You can now book a taxi right inside the app! Easily request a ride using the button at the bottom right of the Route tab or directly from your route search results. Since everything from booking to payment is completed entirely within the app, there is no need to worry about speaking with the driver. Enjoy a smooth and comfortable journey during your trip to Japan!
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12.0.1
Ver12.0.1 The text on the map is now available in multiple languages. You can now view it in the following new languages: Spanish / French / German / Italian / Portuguese / Russian / Thai / Indonesian / Vietnamese
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12.0.2
Ver12.0.2 When searching for a destination, you can now select a location from your Favorite Spots list.
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12.0.3
Ver12.0.3 When searching for a destination, you can now select a location from your My Hotels list.
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12.0.4
Ver12.0.4 - Point release
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12.0.5
· 18 Jul 2026
Ver12.0.5 The restricted pickup area is now shown on the map. Taxis cannot pick up passengers in this area. Please scroll the map to adjust your pickup location.
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12.0.6
· 28 Jul 2026
Ver12.0.6 When train delays or cancellations occur, you can now search for routes while avoiding the affected sections from the route list screen.
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12.0.7
· 30 Jul 2026
Ver12.0.7 - You can now fine-tune your drop-off location on the map.
Alternatives
- Klook: Travel & Activities — Same category + similar ratings
- Japan Wi-Fi auto-connect — Same category + similar ratings
Availability by market
- US
- DE
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 31 Jul 2026
- Sources
- App Store
- Independent summary has not been published yet.
- Screenshots: not yet collected