AppCorpus
Market GB

IRIS CRM

by IRIS CRM

iPhone · iPad

Active Last checked 5 Aug 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Free app Yes Free Store published

Screens

App Store

13 store screenshots

IRIS CRM ipad screenshot 1
IRIS CRM ipad screenshot 2
IRIS CRM ipad screenshot 3
IRIS CRM ipad screenshot 4

Pricing & paywalls

App Store

Shown for US

  • Free

Ratings & reviews

App Store

Shown for US

3.4 17 ratings · App Store

  1. 3/5iPad support

    The app seems to work fine, however, I use a keyboard attached and it will not rotate the screen, so it’s not usable with the iPad. Hoping for support on this and an update.

    chikbvfdyjkbxdr · 5 Aug 2026

  2. 5/5Great tool that I utilize daily

    I have been using IRIScrm for 9 years and it has come a really long way and is still improving non stop. With all the changes occurring in the acquiring industry over the past decade this tool has been essential in helping get everyone and everything on the same page. Their team is also very helpful and very accommodating in regards to all of our needs and requests. This app takes this already valuable tool to the next level by helping our clients, partners and employees access mostly everything they need right from their mobile device any time.

    Jiggy686 · 5 Aug 2026

  3. 5/5Best merchant services CRM on the market.

    I can manage leads and First Data, TSYS and Worldpay merchants. No other CRM system comes close. Iris support team is very positive every time that we contact them and actually cares about helping us grow for the last 2+ years which is rare to find and a breath of fresh air.

    Startled.JenniferL · 5 Aug 2026

  4. 1/5Buggy

    The creation of this app seems like it was an afterthought to the online portal. Unable to add voice to text, text will disappear. Voice to text in other field will be duplicated. Doesn’t operate as smoothly as modern day CRMs. Server errors trying to add notes to task are repeatable and annoying. Refreshing the screen will show previous screens data or no data. Yes I’ve uninstalled the app and reinstalled. There is no landscape view on the iPad.

    Dak3.0 · 5 Aug 2026

  5. 4/5Feature Missing.

    I really do like the application, but one thing that it’s missing is landscape mode for the iPhone and for the iPad. This feature is needed, especially when you’re using a keyboard.

    Jac Da 3rd · 5 Aug 2026

Privacy & accessibility

App Store

Privacy

  • Data Not Collected Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 1.3.7

    - Bug fixes on Helpdesk screen

  • 1.4.0

    Performance improvements

  • 1.4.1

    -Lead Display Fixes -2FA Bug Fix

  • 1.4.2

    - Auto-update bug when version is already up-to-date fixed - Updated lead creation field validation - Dialer stability improvements - Merchant tickets bug fix

  • 1.4.3

    Performance improvements Bug fixes

  • 1.4.4

    - Bug fixes - Performance Improvements

  • 1.4.5

    - CC & BCC fields added to email - Delete record set permission check added - Helpdesk auto assign (every time) added - E-Sign bug fixes - In-call Dialer bug fixes - Misc. errors resolved

  • 1.4.6

    - React Native version upgrade - Dialer UI improvements - Dialer contact and call log improvements - Fixed notification link for threaded emails - Fixed bug where admins couldn't see ticket type - Additional small UI fixes across the app

  • 1.4.7

    - Added round robin user assignment to tickets - Home screen UI improvements - Added bugsnag integration for bug tracking - Minor UI fixes in Dialer - Fixed crash from ticket creation

  • 1.4.8

    - Bugsnag error tracking improvements - Max characters for user's Position - Merchant record Go To Lead link - My Merchants filtering improvements - Round robin ticket assignment added. - Dialer Call Outcome bug fixes

  • 1.4.9

    - React Native Upgrade to v0.71 - Added file label selection to checklist attachments - Resolved call outcome bugs - Field labels display correctly again - Minor backend updates - Default attachments added to email templates

  • 1.5.0

    - Fixed merchant volume display and filters. - Added user file permission checks for helpdesk. - Minor UI fixes.

  • 1.5.1

    - Calendar Widget added to view and manage events - NMI gateway boarding helpdesk ticket now available - Fixes for lead creation validation bugs - Additional bug fixes for attachments and quick emails

  • 1.5.2

    - Documents page added - Additional Merchant record fields - SMS restricted keyword filtering - NMI Gateway Boarding bug fixes - Confirm event crash resolved - Dialer incoming call crash resolved - Updated lead status category query

  • 1.5.3

    - Bug Fixes and Stability Improvements

  • 1.5.4

    - Dollar field formatting fixes - Return terminal data on merchant records - Restored Document visibility

  • 1.5.5

    - eSign fixes - Helpdesk fixes - Performance improvements

  • 1.5.6

    - Fixed Face ID issue - Fixed helpdesk assign users issue - Calls improvements - Performance improvements

  • 1.5.7

    - Fixed helpdesk issues - Fixed e-sign docs preview issues - Added hidden lead tabs and fields for custom properties - Performance improvements

  • 1.6.0

    - New Pin Code Screen - New Use of Terms Screen - Bug fixing

  • 1.6.1

    - Bug fixes - Stability improvements

  • 1.6.2

    -- Helpdesk assign users bug fixing -- Lead secure field update bug fixing -- Preview documents bug fixing

  • 1.7.1

    -- Fixes and stability improvements

  • 1.7.2

    -- Added web forms to lead screen.

  • 1.7.4 · 15 Jun 2026

    -- HelpDesk screen filter improvements.

Availability by market

Data quality & evidence

Page completeness
Live store listing
Last verified
5 Aug 2026
Sources
App Store

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