International SOS Assistance

Name: International SOS Assistance
Rating: 4.6 (7035 reviews)
Author: International SOS Assistance, Inc.

Travel safely with medical and security assistance

by International SOS Assistance, Inc.

iPhone · iPad

Active Last checked 28 Jul 2026

App Store ↗

Quick verdict

What it is: The International SOS Assistance app provides personalized pre-trip checklists, trusted medical and security advice, and 24/7 expert support for travelers.
Best for: someone who travels internationally
someone who needs medical assistance abroad
At a glance: Free to download

Categories and search queries

Official categories

Travel
Business

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Unknown	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

Free

Last verified 28 Jul 2026

Ratings & reviews

App Store

4.6 7035 ratings · App Store

5/5I can now see upcoming travel and I like the new colours
I've been using this app for travel for almost 3 years and it has been quite good for viewing country risks. But this new version is much better because it also shows me my upcoming travel and relevant alerts which is super useful. And I like the new colours.

AveryT_1983 · 28 Jul 2026
1/5Location use concerns
The app has begun constantly pulling my exact location which is causing an unremovable blue GPS arrow to take over my iPhone’s Dynamic Island every time it does. Any time I leave the house or am moving around away from home, the blue arrow triggered by this app shows up in the Dynamic Island and renders it useless for anything else even if I force close the app. I cannot figure out how to shut this “feature” off. I am running the most recent version of the app as of this writing. I’m ready to delete the app if this isn’t fixed - it is incredibly annoying. Additionally, I echo the issue others have mentioned with the app constantly logging out. This has been an issue for years and nothing has been done to fix it. It’s supposed to be usable in an emergency. It should stay logged in, or at the least, should work with Face ID so logins can occur quickly in times of crisis.

xbhawk · 28 Jul 2026
1/5This is a paid service?
This is not a review of the services provided should you call, this is a review of the App itself. The App is cumbersome and has the feel of a first time developer. It is very rudimentary. The US State Department has more relevant information. The “Physical Safety” travel warnings information presented is out of date. I would expect information to be color coded and presented in 4 categories: Current (what is happening); Recent History (what has happened within the past month); and Historical (what’s happened from 1 month to 5 years ago-in a condensed overview); then linked with US State Dept (and others) Travel Warnings. For “Health Safety” here is no information provided via App for prophylactic advice to mitigate local health concerns. Appropriate links to US CDC, WHO, and others should be made easily accessible. There is no mention of the quality of locale health service capability, or location/contact information. The only information provided via App for those “on the road” is a phone number to call, which in most cases is not a local country call, let alone a toll free number. This App, if any indication of services provided, screams go elsewhere!

pkigbed · 28 Jul 2026
1/5Does not work with personal travel policies
The app does not recognize membership numbers for personal travel insurance purchased directly from the International SOS website. Customer service contact to try to get it working is useless, providing clueless responses such as :”We don’t know who the account manager for this membership number is. Please reach out to the account manager or the person who provided you with this membership number “. This, after forwarding the automatic email confirmation of the purchase, complete with membership number, instructions to download the app and instructions for contacting the the tech support folks that then sent me the clueless reply above. Makes it a worthless app.

Dc Yukon · 28 Jul 2026
3/5Great Service App needs work
GREAT SERVICE! Used their service when I was drugged and physically assaulted in Shanghai. These folks did OUTSTANDING jib of getting me to hospital and even called me when back in the US to see how I was doing. Now the reason for 3 stars. The app needs a lot if work. It dies nit function as smoothly as most common apps. My biggest grip would be getting rid of alerts either once I read them or ones I don't want to see. I can not just swipe them to get rid of them. Lots of information here just needs some work on the app.

4DRog · 28 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

16.2.14
*Security and accessibility updates. *Additional bug fixes and minor improvements
16.7
* App optimization and stability improvements.
17.3
* App optimization and stability improvements.
18.0.10
Bug fixing
18.0.7
The Assistance App comes with a brand new design – enabling faster, easier access to our tools & content. Your favourite features & tools are still here – just with a new look & feel. Search for Destination Guides, Alerts & Healthcare Providers all from the homescreen. Available in Light & Dark mode.
18.0.8
What's New? The Assistance App has a new design and user experience, enabling faster, easier access to our tools and content. Your go-to features and tools are still here – just redesigned with you in mind. Search for Destination Guides, Alerts & Healthcare Providers all from a new homescreen featuring an interactive map view. Available in Light & Dark mode. International SOS Assistance App The front door to International SOS Assistance; providing access to verified intelligence and critical support on-the-go. Access relevant medical and security information on 200+ countries and 450+ cities from virtually anywhere in the world. Your Trusted Travel Companion Safe journeys start with smart planning. Travelling to unfamiliar destinations can be challenging, especially in today’s rapidly evolving global and security landscape. The International SOS Assistance App empowers you with 24/7 access to up-to-date travel, security, and health information, helping you stay safe, avoid disruptions, and make informed decisions, whether you're travelling for business or leisure. Travel and Explore with Confidence Keep all your plans and itineraries in one place. Access pre-travel briefs to help you prepare for your next trip and secure the information you need to stay safe and healthy. Emergency Support at Your Fingertips Need help? Instantly call our medical and security experts, available 24/7, wherever you are in the world. Visa and Vaccination Requirements Get tailored guidance based on your passport and destination, ensuring you meet all entry and health criteria. Locate Trusted Medical Support Use the “Find a Doctor” feature to connect with our global network of vetted healthcare providers. Available in multiple languages: English, French, German, Chinese, Japanese, Korean, Italian, and Spanish.
18.0.9
Bug fixing
18.1.0
Bug fixing
18.10.0
AEC & LBA settings will no longer reset on logout/login bugs fixing
18.10.1
Improvements to background location for Location based alerts, when enabled
18.11.0
Improvements to the assistance chat Bug fixes
18.12.0
Traveller Training is now available, improved session experience and background location efficiency.
18.12.1
Traveller Training is now available, improved session experience and background location efficiency.
18.13.0
All active alerts view is now available along with support for Japanese assistance chat.
18.13.1 · 2 Jul 2026
All active alerts view is now available along with support for Japanese assistance chat.
18.14.0 · 23 Jul 2026
Trip questionnaire support and Assistance Chat improvements
18.2.0
- Loading alerts for the user's current location - Doctors filter enhancement - Bug fixes
18.3.0
Digital Assistance Card is now available to be added to Apple Wallet for ease of use. Assistance Number routing been updated to provide local numbers faster.
18.3.1
Digital Assistance Card is now available to be added to Apple Wallet for ease of use. Assistance Number routing been updated to provide local numbers faster.
18.4.1
Health Threats are now available for subscribers, along with enhancements to Health Threats in location guides and map cluster interactions.
18.5.0
Bugs fixing.
18.6.1
With this update we bring a whole new Assistance Chat experience as the first step towards our unified communications vision.
18.6.4
bugs fixing.
18.7.0
Stability improvement Bugs fixing
18.8.1
Improvements to live chat threads and the addition of Push Notifications for new chat messages received. Support has also been added for Mass Communications Critical Messaging.
18.9.0
Fixes for logout and preferred number issues.

Show more Show less

Alternatives

TripShot — Same category + similar ratings
Timeshifter — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Independent summary published
Last verified: 28 Jul 2026
Sources: App Store

Screenshots: not yet collected

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare International SOS Assistance with TripShot.

View JSON

GET /api/v3/apps/465662561

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          "title": "I can now see upcoming travel and I like the new colours",
          "body": "I've been using this app for travel for almost 3 years and it has been quite good for viewing country risks. But this new version is much better because it also shows me my upcoming travel and relevant alerts which is super useful. And I like the new colours.",
          "author": "AveryT_1983",
          "date": "28 Jul 2026"
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          "author": "xbhawk",
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          "body": "This is not a review of the services provided should you call, this is a review of the App itself. The App is cumbersome and has the feel of a first time developer. It is very rudimentary. The US State Department has more relevant information. The “Physical Safety” travel warnings information presented is out of date. I would expect information to be color coded and presented in 4 categories: Current (what is happening); Recent History (what has happened within the past month); and Historical (what’s happened from 1 month to 5 years ago-in a condensed overview); then linked with US State Dept (and others) Travel Warnings. For “Health Safety” here is no information provided via App for prophylactic advice to mitigate local health concerns. Appropriate links to US CDC, WHO, and others should be made easily accessible. There is no mention of the quality of locale health service capability, or location/contact information. The only information provided via App for those “on the road” is a phone number to call, which in most cases is not a local country call, let alone a toll free number. This App, if any indication of services provided, screams go elsewhere!",
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