Insightly CRM

• Free

Last verified 5 Aug 2026

• Free to download

Last verified 31 Jul 2026

4.3 292 ratings · App Store

1. 1/5Sign in with Google currently broken on the app

   I’m attempting to work with support but as they are taking forever I figure I should probably mention something here to make sure this gets fixed ASAP. With the new version of the app the sign in with Google has completely broken on my phone and now on my iPad as well. I use this product daily for work and now that the app has broken my only option is to log on to their website which is not formatted well for mobile devices. I don’t know if this is an iOS issue, a Google issue or a Insightly version 5.0.0 issue but either way this needs to get fixed asap soon as possible. Even if it requires reverting the app to the previous version until they fix whatever they broke by rewriting the entire mobile app codebase.

   Gsghhdsfkgyhx · 5 Aug 2026

2. 5/5Great app again with Google login fixed

   As another reviewer mentioned, the Google login method broke with 5.0.0. I sent an email to the support team, and they have been wonderful in their help. They and the developers have worked for almost 3 weeks, communicating well and having me try different things through the release of 5.0.1. Regardless, it works again! I’ve depended on this app for years, and it’s great to have it working again and not have to zoom and scroll on the browse or wait to do something on my laptop. Thanks!

   Trentor · 5 Aug 2026

3. 4/5Great mobile app- almost better than the pc/web version

   1st...i started using insightly a while ago, but the strayed to another CRM- Plan Plus Online. Within a very short period of time I was missing the intuitive, flexible, and well engineered Insightly and switched back. The web version is very good (assuming that you pay some money- not very expensive for what you get, though), but I found the mobile version to be most useful. I down loaded the mobile app to Ipad and iphone. Using phone to enter data is a little clunky, not because of insightly, but because entering data on iphone is clunky...period. Using the Ipad is very easy. Quite honestly, I use the mobile version on the Ipad even more that online version. The only thing I would request is to allow for Native ABC prioritizing for tasks. Right now while insightly does group by priorities (low, normal, high) there is no Native way to order within priority group. However I got around, but putting "A1", "B1", "C1" etc. in front of each task. The tasks are then grouped by priority and also ordered within priority groups. Adds a little more work , but works pretty well. All in al I give Insightly mobile app a thumps up!

   sw100 · 5 Aug 2026

4. 1/5Emailed my data to a competitor

   About a month ago I switched companies within the same industry and promptly changed my email in Insightly, as my old email is still owned by my old company, now an embittered competitor. When I entered the system and requested to export my client data, without any verification at all I received a notification that MY DATA WAS BEING EMAILED to my old email address - which is CONTROLLED AND MONITORED by a now-competing company. There was NO way to abort this email. I submitted a support ticket with my new email and received a notification that the TICKET WAS AUTOMATICALLY CLOSED because they didn't think I had a PAID account. I do but the email address they still for some reason associate that account with didn't match my new one. Obviously I can't use the old one as the response would simply go to a competing company as did all the sensitive information I foolishly entrusted this shady company with. I found a number to call them (this could only be located by logging out of the website and going to their front page as a prospect) and selected the prompts for support, only to have an AUTOMATED MESSAGE TELL ME TO SUBMIT AN ONLINE TICKET AND HANG UP ON ME. This was for paid support mind you. No salesperson who invests time and money in a CRM would treat their customers this way so why does a company SELLING a CRM make itself inaccessible to clients? By not caring enough to be available to their customers this company has hurt my business to a degree I may never know.

   Xxcxmdj · 5 Aug 2026

5. 1/5The absolute worst CRM I’ve ever worked with

   I could go on and on about this CRM, but I’ll be brief to warn those looking for CRM that will help track your tasks and sales cycle. This doesn’t only include the mobile app but Insightly itself. Mobile: Unfortunately, in the real world when you talk to a customer you complete that task, but usually that requires another action-you’re out of luck with Insightly. When you complete a task there is no option for follow up, should be automatic, it’s gone. Know I’m required to complete three additional steps to schedule another follow up-ridiculous! Again, I could go on and on about the very poor design of this app. Website: I will just tell you this be prepared to spend countless hours trying to work with Insightly and design the CRM to fit your needs. This CRM is NOT user friendly AT ALL!!! Again, I’ve been working with a wide variety of CRM’s for over 20 years and this, is without question, the worst I’ve ever worked with. I can assure you I did not select this software and I do not work for another CRM developer. You are warned-be prepared to loose several hours of potential sales trying to be the developer of this software. Horrible!

   terrible CRM be warned · 5 Aug 2026

3.9 1479 ratings · Google Play

1. 1/5

   Would be much better if the datepicker would work as expected after the upgrade. And the button to send an email to the vendor support.

   martin blum · 31 Jul 2026

2. 1/5

   Every time I open the app on my phone, it closes zfold 4.1 app.

   Monica Hester · 31 Jul 2026

3. 1/5

   constantly force closing, its unusable now.

   Leo G · 31 Jul 2026

4. 1/5

   Insightly used to be great for us. The new interface is terrible and seems like it is geared more for a call center than a CRM for a small business. I can no longer see information when I need it, I have to open and close links and go back and open again, or click from one drop box to another to see what i need. We're definitely looking for somewhere else switch to another company

   Jenny Beacraft · 31 Jul 2026

5. 5/5

   Good

   Anup Mandal · 31 Jul 2026

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• 5.0.2 · 22 Jul 2026