IndyStar: Indianapolis Star

• Free to download
• In-app purchases

Last verified 31 Jul 2026

4.4 5275 ratings · App Store

1. 4/5A good app, but I want more features from Gannet and IndyStar

   As a Hoosier now living out of Indiana, I am glad for this app. I especially enjoy being able to see a replica of the print version of The Indianapolis Star. (Forgive me, but as an alumnus of what might’ve been called “IndyNews,” the forced contraction phrase “IndyStar” simply does not easily roll off this newsie’s tongue.) I wish the app had better access to The Star & News archives — especially for paying subscribers. I also wish the app did not embed so many advertisements and unrelated editorial content into articles. Readers are distracted enough in their lives. Must they be distracted while concentrating on an article? Finally, as an old time daily reporter and news consumer in Indianapolis, I wish the app simply had much more editorial content. The paucity of staff writers at The Star is painful to witness and affects the effectiveness of this app.

   NewEnglandDoug · 31 Jul 2026

2. 1/5Unable to view Subscriber Content after Subscribing

   I subscribed on my iPhone and paid for a one year subscription via the app and iTunes Store on June 04, 2024. Apple shows the paid subscription and sent an email for confirmation of the subscription and a receipt for payment via my Apple Card, but I am unable to view subscriber content a month later. I have contacted both Apple support and IndyStar support. Apple had me delete the app and re-install it and try to restore the purchase but nothing works. Apple points the finger at Indy Star and says only IndyStar can activate the subscription. IndyStar points their finger at Apple and says they show no payment and no subscription. Both tell me to contact the other and both say there is nothing they can do. Others seem to have the exact same issue. So, you would think someone would look into this, fix the subscription and restore purchase issue and make their customer accounts work together. Very disappointed in both Apple and IndyStar over their inability to communicate and resolve a simple subscription issue.

   BulldogJTH · 31 Jul 2026

3. 4/5Subscription issues

   I buy my subscription thru the Apple ITunes or App Store. I find now that my phone lists me as having a subscription thru October, but the App will not let me view ‘subscribers only’ content. This is the third year this has happened. I delete the app and in-subscribe for a few weeks or months then download it and am given an option to try a special offer to subscribe for a low rate. I have done this the past two years and will do it again. I have found this works, but I have not found an honest way to move past the issue. I called the IndyStar help line and that was no help. Nowhere did I show up in their records, so I was told. But as I said, I have used my iPhone apps to subscribe several times. Research online suggests my experience is not unusual.

   5mdl · 31 Jul 2026

4. 4/5Good app

   I have been using the app for several months along with subscribing through in-app purchase. I prefer this since it’s easier for me to cancel; no phone calls. The app has been working well for me. Until today. I updated to iOS and iPadOS 14 and now the app closes immediately after tapping to open. This occurs on my iPad and iPhone. I tried tapping on the App Support link and that opens the app which then closes. Hopefully an update is released soon. This is the downside of using in-app purchase; I have no other way of accessing this content.

   frigolay · 31 Jul 2026

5. 1/5wouldn’t work, customer service beyond bad

   I was a subscriber for a long time when suddenly my access was cut off. I renewed my subscription through the app, but it didn’t give me access. So I did all the troubleshooting (log out, restore purchase, etc) to no avail. Tried to log onto the website, but got stuck in an endless loop. Called customer support and they say the problem is Apple. They were unhelpful and rude. Wanted me to fax a copy of my credit card statement. I asked if I could email it to them because I don’t have a fax machine but the only other option is mail lol. Literally trying to give these guys my money and they were unwilling to help. So I did what they said, I called Apple who told me the problem was Indy star. I’m not dealing with this so u cancelled my subscription and Apple is refunding me my money. Sad what USA Today did to a local paper.

   Chuckles345 · 31 Jul 2026

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