ImmoScout24 - Real Estate

• Free to download
• In-app purchases

Last verified 31 Jul 2026

4.6 5202 ratings · App Store

1. 5/5Does not work for 3 weeks

   App worked then in December it stopped working. I keep getting a “no network connection” error and cannot use this app, even though the other 50+ apps work just fine on my iPhone 8+. Also cannot connect to my Facebook account. It either freezes or I get an error message. Bad programming.

   Bostonprincess30 · 31 Jul 2026

2. 1/5If I could Zero I would

   Don‘t get Plus Membership unless you want to be stuck paying the entire contract period you sign up for. We thought you could cancel at any time when you don‘t need service. Expect very little to no customer support in English and you cannot manage your account online unless you can read German, The only customer support is via email which is not helpful. The customer number they provide only speaks German and refers you to contact them via email. Be very careful before you sign up or you could be stuck paying monthly for a service you won‘t use. Word to the wise. I would rate zero if I could because their customer service is nil and the website is set up to make it difficult to impossible to fix any issues in English or even manage.

   Yualat · 31 Jul 2026

3. 2/5Sufficient but lacking crucial features

   The app works and looks good. However it fails to do anything beyond that or assist in creating a helpful UX which is incredibly disappointing. For starters, there is no language localization, so you’re stuck using the app in German. They do have a translate option for some descriptions, but it’s in a very awkward pop over. Next, there is no useful way to manage or track your messages. So it’s easy to get overwhelmed and lose track of things. They also don’t let you customize your email notifications settings and they send a lot of emails including ones being asked to rate people who never responded to your messages. But the most frustrating thing is that they don’t allow you to see descriptions and pictures of apartments you’ve accepted viewings to or are in the processing of applying to. Instead they turn it off and force you to remember all the details yourself or require you to take screen shots. Overall, very disappointing. It does work and is stable (for me at least), but it feels like the user experience wasn’t taken into account at all

   KockyLocky · 31 Jul 2026

4. 3/5Few bugs

   App mostly works well. I have to click the login option almost every time I open the app, sometimes even an hour later. But that’s fine. Mainly its when messaging about flats I can’t attach files. It says all of my files are t accepted and tells me the options that are. The files are of a few of the options, I even converted a couple and they still don’t send. I can attach the same file on my computer easily but I’m on the go a lot hence the reason for the app, so with houses coming and going quickly and landlords needing documents asap, being able to send files would be a great fix.

   btmfs · 31 Jul 2026

5. 2/5Amateurish app

   ImmobilienScout demonstrates the laziness typical of monopolies: a lack of focus on the customer and clunky design and features. * Notifications and hidden items don’t sync between devices. * The UI of the iPad gets stuck when viewing listings and requires a reboot. * Cannot hide the last item in a list on iPad due to no buffer area at the bottom of listings. * The iPad and iPhone app allow viewing in English, but perplexingly not the web site, which requires site wide translation via browser. * Translations for listing descriptions use an awkward Google pop-up Apps launch to recommended properties. Why would I want to see properties that IS finds interesting, instead of launching to, i.e. my notifications or searches instead? Subscriptions are expensive and provide little value, except to see listings that are withheld from non-subscribers. A feature only possible due to the IS monopoly. The product team is either underfunded or they have a weak team, both demonstrate a lack of consumer focus by the executive team.

   Informed0pinion · 31 Jul 2026

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