ID Watchdog

• Free

Last verified 7 Aug 2026

4.6 1380 ratings · App Store

1. 5/5Nice Update

   I received an email that they rebuilt the app from the ground up and I went to go check it out. This app was clunky, horrid, and super outdated. The new update was yesterday, and boy does it make a difference. There’s still a couple things I would change, but it’s definitely a lot better than it was, especially with the easier login.

   Derafear · 7 Aug 2026

2. 4/5Locked out and email to reset never comes

   I managed to lock myself out, and their application to reset your password is like millions of other websites in that it sends you an email with info on resetting your password. Only difference is the other 999,999 sites actually send you an email. This one does not. It’s not in my spam folder and I routinely get emails from me warning of identification accidental releases. But this lame app can’t deliver a simple password reset email. I refuse to call and surrender all my identifying information. I will simply move on to a better application. Update****. Mail finally arrived the next day. Has link to reset password. It takes you to a broken webpage. You put in a new valid password and answer an authentication question, and press reset. Unfortunately the page does NOT - reset your password - tell you why it can’t reset the password - give me any indication the password was changed. Somthing seriously wrong with this app that they can’t handle basic password. Update **** ok I finally got a call from a company representative that actually knew what she was doing. She left me a detail voice telling me exactly what she had found and done. And she told me to try to log in again. Problem solved. Cynthia rocks!

   Yogawarrior · 7 Aug 2026

3. 1/5App not working

   I’ve had many issues trying to log into the app lately. Call today and was told the app is not working for iPhones and the only way I can use the product is to go on through the website. The representative offered no solutions when I asked for an ETA of when the app was going to be fixed. He said no idea. Just use the website. This is the second time I’ve called about the app not working and it’s been over three weeks since the app has worked. You would think a company that is supposed to be a security company would have better updates and solutions. You would think that they would be able to fix her app in a timely manner. Very frustrating.

   Seriously?!?!?? · 7 Aug 2026

4. 1/5Terrible customer and App support

   Just called customer support to advise them that their app is only displaying a white box without showing any information concerning the alert they emailed me about. Not only did the rep not care to have my name, but didn’t even state she would forward the information to their development team. Something I asked her specifically if she would do. Further, I was told that the are working on updates and so this feature may or may not be implemented, but I can go to their mobile site. Referring to the mobile site is fine on itself, but it’s dog slow to load even on my company’s Wi-Fi connection. This is the second time I’ve call customer support and the last time was borderline argumentative, if my memory serves me correctly. I can’t believe my company went with this service as they are a barebones company focused on doing the bare minimum of “good enough” and even that isn’t sufficient. As soon as I can, I am out!

   ciphun · 7 Aug 2026

5. 5/5Critical Protection During A Crisis

   ID Watchdog gave me clarity during one of the most confusing times in my career. I uncovered multiple unauthorized changes to my employment records and leave documents — and this service helped me track my TIN, monitor the dark web, and keep a pulse on my identity. 100% worth it if you’re navigating any kind of legal or corporate mess.

   Addeline Walker · 7 Aug 2026

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