HSN: Shopping App for Deals

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Last verified 30 Aug 2026

4.8 298212 ratings · App Store

1. 5/5Dissatisfied Customer

   I have ordered many Origami Pieces in the past but most recently I ordered a set of two three shelved unit and a set of three shelved units both were ordered in Pewter. But When the second set arrived it did not match the first Pewter set. I notified HSN and I was told to call Origami concerning their color change. Origami said that there was no color change and that HSN had sent the wrong color out to me. They said that I had received one set in Pewter and the other set in Platinum. I called HSN once again and you finally agreed that this was an in warehouse error. This shelving unit weigh 80 lbs way to heavy to return therefore I am stuck with a mismatch unusable double set of Origami Shelving Units. I have been a customer for years and I am very disappointed in this business practice you should have better quality control for your warehouse. Units of this weight are way to heavy to return. I will never order from HSN again realizing your lack of quality control and I do not have the confidence that I will receive correctly what I ordered. You need to have a method of correcting errors such as this without causing the customer so much lost. I feel taken advantage of because the product is to heavy to return. THIS IS BAD BUSINESS ETHICS AND SHOULD NOT HAPPEN. Please CORRECT THIS SITUATION BEFORE YOU LOSE EVEN MORE BUSINESS. You should be ashamed of your incompetent and want to correct this ASAP. Please respond to this email.

   last shopper · 30 Aug 2026

2. 4/5Korres products and host professionalism

   I do enjoy using Some of korres products. But I feel the host say the same thing’s over and over again. No imagination A few of my observations 1. The one Liter body wash and body lotion runs out practically every showing. Then the next day magically all stocked up again. 2. The pure Greek olive vitality oil. The hostess or Liz say every time. Only available once a year. That is not true . I have looked back on my orders. And I found at least 3 times when I have found it appearing many times in a year. 3. The lady that demonstrates the shower wash. Uses the same leg every time. Plus what looks like dry skin you can see where the dryness is always in the same place. It never varies. If it is used everyday her leg should look different. Especially if she has several demos. Who only washes one leg. 4. Recently Quite a few new items within 5 minutes of airing goes right to extended orders. How can you offer a product that goes directly to waiting. I cancel those products immediately. 5. And finally, I feel a few of your host do not review your products. They carry way too many stacks of product information cards. I can understand once in a while. Put some of the host don’t learn about the products. Looks very unprofessional. Or keep saying to the product host “Right” To me they look unprepared. I change the channel and look up the product on your home page. Much more informational. Then I will make a decision. Thank You Pamela Harris

   grandmo48 · 30 Aug 2026

3. 5/5Frustrated

   I absolutely love HSN! I order A LOT OF ITEMS. However, I feel so frustrated!!!😉☹️ YES, I live in Alaska. A couple years ago I moved to Hawaii and lived there for a year for work. We ALWAYS HAVE TO PAY DOUBLE ON SHIPPING. Yes, I realize our items have to be flown, BUT REALLY??? Are we not part of the UNITED STATES Of AMERICA? Good grief. Tonight there was 4 things I really wanted to order. EVERYTHING WAS FREE SHIPPING!!!!!! Oh no, not us in AK. We literally still have to pay DOUBLE FOR SHIPPING. Geez! I’ve NEVER been sent any coupons. I feel like once in a blue moon, that maybe, just maybe someone could throw us a bone. Seriously, I’ve spent a lot of money with you guys. Do you understand what I’m trying to say? This has been on my mind for a very long time. I really hope someone reads this. I guess what I’m saying, is it sure would be nice to be treated once in a blue moon for being such a dedicated shopper. Thank you for your time. Sincerely, Terri Graham. Yeah, it’s me again!!!! Went to order today’s special. The sketchers slippers, BUT NO, I can’t, because I don’t have a HSN CARD. Never heard that piece of information. Take a good hard look at all the orders I have between HSN,QVC,EVINE, and JVT. You guys have REALLY DISAPPOINTED ME! I was told you would do something special like once a month. WOW! Like, I want to THANK YOU, FOR NOT DOING ANYTHING!!! I could do a credit card, but I don’t want one. I like to pay in full. Just wanted to say THANKS AGAIN!😉🤔😞🥺🤥

   MIDNIGHT SUN 1 · 30 Aug 2026

4. 5/5You’ve taken away the best vendors

   I could not believe that HSN has let gems on vogue and Michael Valatutti leave this company. He had the best gems ever to be found. He had a guarantee I had an opal ring that I bought from him and had it appraised at a very fancy jewelers the appraised at $400 more than I paid for it and they said it was exceptional quality. What is wrong with you people then you have people like jay king whose repeats the same thing over and over and I got ripped off so many times by him. I will never buy another thing from him. And then you finally get a good with Michael Valatutti and you leave and go I can tell you one thing I am buying all my gems from shop HQ. You people of already stolen the Beekman brothers, but I will we’re trying to get too much money for Michael’s gems. He’s the type of guy to put his products at a reasonable price guys can buy in bulk you still have to put then he wanted it to be so he lost my business in the jewelry and I buy a lot. They also have a guy name Lambert who has 24 karat gold. That is amazing. I’m sure you’ll try to take him away from. But I don’t think he’ll leave. And oh, by the way, their fashions. and way cheaper you will be kicking yourself for how much you’re going to lose from losing Michael. He was the only one also had a paparacha sapphire I’d like to see Jay King scare one of those up lol

   beeszo66 · 30 Aug 2026

5. 4/5HSN card——failure

   I have both the HSN card and my debit card on file. I bought an item and put it on the HSN card and forgot to switch it over to my debit card. I’m on auto pay with your card. I was buying items on flex pay and it all went to your card. I must have gone over my limit. Why was I allowed to complete a purchase if I was over my limit? Either HSN or the bank should have immediately stopped the purchase and directed me to the bank or customer service to let me know I was over my limit. I could have charged something really expensive and you would have let it go through? Either way, I’m on auto pay and payment comes from the same account as my debit card. Every credit card I know of will decline a purchase on the spot if your over your limit, or at least refer you to call customer service. I’m now feeling like a criminal with nasty letters saying if I don’t pay right away, it’s being turned over to collections. I’m on auto pay on everything to keep my credit in good standing and never be late. I have shopped with HSN since the 80’s and I’ve never experienced something anything like this. Are you trying to ruin your customers good credit on purpose? Even a phone call to my house would have been nice..... I expected more from you HSN and I’m ditching your card. If I were in charge, I would definitely change what bank handles your HSN card. Sharon Holiday

   123hapoy · 30 Aug 2026

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