Hopper: Flights, Hotels & Cars

• Free

Last verified 28 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.8 1223459 ratings · App Store

1. 4/5Saves me time and money

   I’ll start with the reasons for the loss of the star. 1. Sometimes the prediction of when to buy is not accurate. For instance, I was advised to wait for the price to drop to purchase a flight ticket but then when I was advised to “buy now” because the price wasn’t bound to drop, it ended up being $10 more than if I had booked when I was going to initially. A $10 difference isn’t a huge deal; it just felt a bit misleading. Similarly, sometimes the lowest available price shown for a flight is lower than the lowest actual lowest price available, which can be disappointing obviously. Lastly, and perhaps the most confusing for me is how the flight prices are color coded. Naturally one is inclined to think that red mean the flight cost will be most expensive; but I’ve come to learn than red (I think) actually means the cost of the flight is more expensive on that date than I guess it usually is to or from that airport. So in reality, a date color coded red could actually be more cost effective than a date color coded green if that date is usually pretty cheap on average. I haven’t been able to crack the algorithm, so I would just advise everyone to always check all dates regardless of the color coding. In my opinion, it would be most helpful to the buyer if the color coding represented a general price range. All in all, hopper does the leg work for me and saves me a bunch of time which is why despite the aforementioned, I think they still deserve 4.5 ⭐️.

   FlowRo7 · 28 Aug 2026

2. 3/5Customer service really lacking

   New add on: I am seeing “oops that price is no longer available” constantly now and sudden price changes for both flights and hotels. I’m starting to lose trust in hopper as the misleading prices are sketchy. I love this app, I really do. They actually do find the best prices and I book through them all the time. But their customer service is terrible. There is no phone number and it can take them hours or even days to respond to a simple request. Today it’s a booking I just want to cancel. I even bought the “cancel for any reason” add on and yet my message sits and sits unanswered. There’s also a couple tricks to be aware of - like how price freeze says it gives you a discount. The discount is the amount you pay to freeze it that applies towards your balance, you don’t actually save any additional money. The VIP support add on costs extra and is not always even helpful. If the airline delays or cancels your flight then steps in and reschedules you hopper will tell you it’s “in the airline’s hands” even if you buy add ons to protect your trip. Research add ons carefully, once you’ve bought them all you’re no longer saving and may as well use a different site or app! TLDR, if you’re 100% confident in a trip or have days to wait to cancel it, definitely use this app because you actually will get the best prices. Just beware that customer service and be wary of the add ons.

   Rika GW · 28 Aug 2026

3. 5/5Voided Transactions

   Updated review: Customer service has reached out and helped me with the issue I had about the voided transaction. I would suggest to any users out there that even if the flight prices are low and seem perfect, take an extra night to sleep on it and make sure your plans are set in stone because the travel industry in general has stricter policies for changes and cancellations. It’s not as forgiving as purchasing a product in the wrong size and returning. To the Hopper customer service team, thank you for reviewing my case. Previous review: I liked the Hopper app. It’s fast, intuitive, and user friendly. But here’s the thing - they offer a bunch of travel insurances and additional products after the initial flight booking. I noticed a problem & canceled my flight within an hour of making the booking and qualified for a voided transaction. The voided transaction email states the ‘charge will disappear as if it never happened’ but they also state in the fine print that their optional products are non-refundable. So of course my charge cleared and didn’t actually “void”, then I see a refund for only the flight and not the Hopper Tip, Flight Delay Booking Service, & Trip Insurance. So the voided transaction isn’t exactly true. Personally I will only ever book directly with the airline from now on. Less middle men to deal with and less fine print stress. I’m new to traveling so I figured I’d make some mistakes along the way, but this was easily the fastest way to lose $36. Maybe there should be some clarity on what actually qualifies for a voided transaction. Booking SRPAVM.

   Pinkmiche23 · 28 Aug 2026

4. 4/5Helpful app to find flights

   Hopper does a great job of finding all flights available and but not so good at forecasting whether the prices will decline or increase. Let me explain. Hoppers forecasting should help you determine whether you should purchase the flight now, or wait. However, Hopper needs more filters to actually make this work for consumers. You see, when you check for flights and prices, the filter allows you to choose Direct Flight or One Layover. Let’s say I chose One Layover. I can further filter the layover time, but only in chunks of 4 hours. Unfortunately, when I was checking flights, many of the flights with One Layover of 4 hours or less were a total flight duration of 8+ hours, while other flights with One Layover were a total flight duration of only 5 hours. I really wanted a filter that allowed for total flight duration as I only wanted those shorter duration flights. Without more specific filters, Hoppers prediction of pricing is useless, as it’s prediction of lower or higher future pricing encompasses ALL those flights, rather than only the shorter duration ones I was interested in. Therefore I’d often find Hopper suggesting I wait to purchase my flight, but ultimately the shorter duration flights would increase in price while only the longer duration flights ( due to layovers close to 4 hrs) decreasing in price. Long story short, I couldn’t use Hoppers price prediction very effectively. If you filter for direct flights the the price prediction works nicely.

   Hopper 007 · 28 Aug 2026

5. 3/5Unable to get ahold of customer service for a previous hotel booking

   So my partner and I were recently on vacation in Europe. When we got to Rome, it turned out that the hotel we booked through the hopper app was actually an apartment building, and when we arrived it was closed for the day. Unable to get inside, we were left with no choice but to walk around hauling 100 lbs of luggage each until we found another hotel, which in total cost us more than 100 euros extra. We were under the impression that the hotel booked through hopper would be an actual hotel and not an apartment building. Because of this, we are convinced that this was false advertising. We have tried reaching out to them via the app, but there is no support phone number and no way to message them or get ahold of anybody without an active booking. The fact that you cannot contact them for a previous booking is totally absurd. Frustrated and disappointed about our experience in Rome, but granted we went to 11 different countries in Europe with almost all of the flights and hotels booked through Hopper. This was the only issue and we did end up saving a lot of money because of them, hence the 3 star rating. However the lack of customer service isn’t acceptable, I don’t recommend booking through them if you suspect you will need customer support at any point in your trip. Whether or not we receive a refund will determine if I use this app in the future.

   Shelbyc912 · 28 Aug 2026

4.5 150073 ratings · Google Play

1. 1/5

   not competitive with simalar apps

   Francis Deleo · 28 Aug 2026

2. 4/5

   awesome travel companion

   J Hamilton · 28 Aug 2026

3. 5/5

   great app

   Luis Crespo · 28 Aug 2026

4. 1/5

   I hate this app. It always tells me to wait for a better flight price, only for prices to go up and up and up until it tells me that now this new price, $200 higher than what it was when it told me to wait, is the best I can hope for. Deleting this for the second time. It never changes.

   Atti · 28 Aug 2026

5. 5/5

   bought a ticket and everything went well. a little skeptical but lucky...

   Tony Montana · 28 Aug 2026

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