Hik-Connect - for End user

• Free

Last verified 2 Sep 2026

• Free to download

Last verified 31 Aug 2026

4.7 171996 ratings · App Store

1. 5/5Love it

   I am in shock reading all of these negative reviews but I think I know why. People simply don’t know what they’re doing. Nest cameras are no comparison to Hikvision. If your speed is not fast enough then you can’t stream high resolution. There’s a reason why you setup dual streams. My Hikvision NVR and cameras have never once crashed on me. I thought I had a problem with my Hik-Connect cloud account disappearing randomly from my phone but that was user error. My wife was logging into her phone with my account instead of me sharing. I’ve setup my cameras using the device connection and I get almost an instant connection every time. I’ve spent many hours reading and playing with all my settings, adjusting bandwidth and fine tuning the camera settings and I love my system. If you don’t know how to properly set things up then the commercial Nest system is more for you. No comparison with all the functionality and saving to your own Hikvision NVR to Nest’s cloud storage which you constantly keep paying for and again gives you no functionality.

   Baltomare1 · 2 Sep 2026

2. 1/5Not a pro app - downgrade from iVMS-4500

   I have hundreds of Hikvision cameras installed for clients around the country and generally have at least 200 on each of my iPhones. iVMS could easily handle this and was a pro-grade app. I could make my own views and quickly organize and view cameras that I need to see and switch between playback and live view with efficiency, which is impossible now. Hik-Connect is a very consumer non-pro app and the layouts take up way too much space, like they are trying to copy Ring. Totally unacceptable for us professionals and might be the end of Hikvision for my company. We monitor cameras live and respond to security incidents real-time though the iVMS app and this will be impossible with Hik-Connect. Now we have hundreds of thousands of dollars into installs and we cannot do our job. Our customers are beginning to complain and some are demanding refunds because we can no longer offer what we promised. What a disaster. I will never forgive Hikvision for this madness and absolutely cannot trust this company. Whoever decided to delete iVMS should be fired!!! This app simply does not replace iVMS and they deleted iVMS from the App Store and it is impossible to load on any devices now. Absolutely unacceptable and irresponsible. With all of that said, if someone was a very very basic consumer, the new app can handle a couple cameras around the house more smoothly than iVMS, but it totally screwed us!

   AnonApple007 · 2 Sep 2026

3. 1/5Every update makes the app worse

   I keep on making the mistake of updating this app. First, I could keep all of my cameras on HD. Yes, the cameras were choppy, but I prefer quality over quantity. Then an update made all cameras automatically display as Basic, and I then needed to set them to HD every time I switched cameras. So I tried contacting the company through the feedback feature in the app. No reply. Now, this most recent update only displays one camera and I must manually add each camera EVERY time I want to see my cameras. Close out of the app? Add each camera again. Maybe I want to multitask, and according to Hik-connect I lose connection for a bit? Oh, that's means I need to login again to Hik-connect, and I then need to add each camera, again. I can't view the cameras I have installed immediately when I need to. Please, change the app back to what worked before. This current version is not an upgrade. Ultimately, considering I bought my system to use on my mobile devices (like anyone else living in the 21st century), I would not recommend others buying Hikvision products until they fix the very methods you must employ to use those said products. A hi-def CCTV system is only worth buying if it's hi-def and a CCTV system. Not mobile friendly = not a CCTV system worth buying in my book. I'll wait to buy any more cameras (have 6, need 10 more) until this gets fixed.

   HenrytheV · 2 Sep 2026

4. 5/5People that complain are mostly ignorant

   I have a hikvision 4k nvr and also have installed many systems for customers. They are a solid product and the app is legit if you understand it. Most the negative reviews are from people that don’t understand the technology and just want to open the app on their device and it work perfect. A couple issues with that.... 1. Quality high speed internet that is connected to the camera system(dvr/nvr) is a huge issue on most the complaints. 2. Good cellular or Wi-Fi connected to the device with what you’re trying to view the cameras dvr/nvr on. 3. All dvr/nvr units have certain tech specs regarding max users max bandwidth(not local internet BUT bandwidth between the nvr/dvr and the cameras) that IS STATED AND AVAILABLE on the systems box instructions and online for your particular unit model and all models. 4. Ive never had a issue with quality from the cameras that is outside the specs to the dvr/nvr if you are accessing from the dvr/nvr unit itself via hdmi or whatever video cable you use, everyone that complains seems to be all from remote access devices and probably don’t even know how to physically access their dvr/nvr 4. Stop giving bad reviews because you don’t understand the technology.

   Love hidden objects games · 2 Sep 2026

5. 4/5Excellent app

   I couldn’t get the app to activate my camera, tried with web browser and changed it to DHCP and lost it. Fortunately the windows app found it and told me the new IP address so I could reserve it on my router. Once activated & registered the app found it no problem. Excellent video quality and very fast connection. Couple of suggestions: 1. Make it so I can scale the time bar in playback. Two fingers to pinch it so I can have precise control over the time. 2. My device is dual camera unit with 180° FOV. When viewing full screen the image is stretched. If I adjust the zoom to unstretched, I have black bar at top and bottom (letterbox). Thing is when I zoom in, the black bars stay there and cover about ½ the screen. Would be much better if can zoom into the letterbox to fill the whole screen with video.

   Wilsonamon · 2 Sep 2026

4.8 3364163 ratings · Google Play

1. 3/5

   love the cameras how ever it would be great if it detected humans more than it detects bugs its really annoying when sirens go off for bugs when its on low sensitivity please fix issue no one ever replies

   Kurt wolf Wolf · 31 Aug 2026

2. 5/5

   👍

   Luis Vallejo · 31 Aug 2026

3. 5/5

   good

   Shamim Ali · 31 Aug 2026

4. 1/5

   very bad performance

   Imran Hafeez · 31 Aug 2026

5. 5/5

   very good application.

   Yemi Tesho · 31 Aug 2026

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