Groove On-Demand

• Free

Last verified 6 Aug 2026

4.8 893 ratings · App Store

1. 5/5Pickup routes

   Please fix the routes because it’s making me walk a street down when I don’t need to besides that everything else is great.

   kelt1n · 6 Aug 2026

2. 1/5Needs alot improving

   I moved down town 2 years ago not many places to shop & the buses has cut down I feel groove should take pll where they need to go rather that’s grocery shopping or going to restaurants it only goes to certain spots I feel it should take you where you want to go in the home downtown area I hope they make it like this soon and some the drivers nice & some so rude & mean they drop you off a block away don’t go inside the apartment when they see you have groceries I feel the service need alot improving & train some of the drivers or hire better drivers with great attitude

   ShantellStrong · 6 Aug 2026

3. 2/5Used to be good but now is slacking

   Groove used to be a lifesaver a year ago; now its hard to book one and now you have to wait almost 30 mins to even get picked up after continuously getting the “we’re booked” message. If its gonna be like this then I’ll just go back to using the bus and/or Uber/Lyft. It’s sad how whenever Memphis tries to implement something useful it never works out long-term. Get better drivers, longer routes, less wait times and stop dropping/picking us up 2 blocks from our original destination.

   MusicBabe1029 · 6 Aug 2026

4. 1/5Awful

   Still waiting to hear back from emails I’ve sent. I waited outside for an hour at pickup spot. Said driver was there. Was not there. Called and email nothing. I lost my free ride and still haven’t gotten it back. Every pick up and drop off location is different. I’m walking blocks from my drop off as I type this. Please change to make the pick up and drop off easier. It’ll just say a corner and they will say it’s not the right corner look at you and make you run. I like the price but I’m getting to the point where I’m about to start using Uber again.

   candeeeland · 6 Aug 2026

5. 3/5Service is iffy, but you can’t beat $1.25/ride

   Groove is hit or miss: sometimes it works beautifully and other times it has you waiting outside in the blazing heat for 45 minutes waiting for a ride that never shows up. That said, the $1.25/ride fee is hard to beat. It’s fair for the price.

   kdavgib · 6 Aug 2026

Privacy

Accessibility

No accessibility labels collected yet.