Grailed – Buy & Sell Fashion

• Free

Last verified 30 Aug 2026

4.8 127196 ratings · App Store

1. 5/5Grailed App

   When first using grailed I was skeptical at first, a market place where negotiations could be made to sell items to consumers with the app initially allowing almost anyone to sell. What could go wrong ? Well besides the answer almost anything I decided to play around with grailed purchase a few items and negotiate prices with sellers to make confident purchases that I was satisfied with. Grailed became the used car of sneaker marketplaces, and a reliable one at that. Of course there was a few issues that had to be repaired by their compliant support team, but once passing these and getting more familiar with the app you would have a smooth road ahead easily being able to avoid potholes. Grailed became more efficient as time went on and allowed consumers and sellers to benefit from either selling or purchasing goods at conservative prices or sell to make considerable profit. With this being said, grailed has been one of my favorite sneaker market places for some time now and like that used car needed a few minor repairs but once fixed was able to run smoothly and get the job done. Shop with confidence, I know I do now !

   mfmcckv · 30 Aug 2026

2. 4/5OG Grailed user since 2016. App has gone down hill

   Let me first preface this by saying I’m not a seller. I use Grailed almost exclusively for purchasing pieces. The filters used to work great. The overall look of the app has changed drastically and all though I don’t like it, wouldn’t validate a bad rating just based on that preface. This is what really grinds my gears about Grailed. Say I search “yeezys” my results are all mixed timeline wise. It may start with a post from a year ago, two from this week, one from 3 hours, then one from 8 months. This was not always a problem and has been going on for about at least a year now. First of all in addition to filters would not be hard to implement a way to sort listings (price high to low, low to high, most recently posted etc etc). Also why are posts from inactive sellers from years ago not deleted ? Would it be hard to implement a certain amount of time an item can be listed ?? All you would have to do is put it in the terms saying “if said item isn’t sold in ___ days (or months) your item will be deleted as well as a message to your account indicating we did so. Then if the seller was still active he could just re upload, but if the seller was not, would remove a lot of unnecessary data the app has to store. Overall no better place to get such a variety of pieces, but I feel as if the Devs have been lackadaisical after their initial success.

   fhduhdjkcf · 30 Aug 2026

3. 2/5Questionable app

   where do I even begin. the amount of issues I’ve had that have continuously been unresolved is uncountable. Here’s just a few for example. First off, early in my Grailed experience I was scammed. However that’s not the problem. The problem was the companies unresponsiveness and complete lack of regard for this matter. I never received a single message back, not even guidance for who I should get into contact with to resolve it. Secondly, the staffs inexperience and unwillingness to communicate. I’ve been dealing with high end sneakers for almost 10 years and with every purchase I always get second sometimes even third authentication checks. I purchased a pair of 1.0 OffWhite Vapormax from a local resell store, got it double checked, even had it in writing that these shoes were “1000% legit” from the store. Grailed called them fake and flagged my account even after sending them an additional third CheckCheck validation. Brainless. Grailed support can’t even use 2 eyes. Lastly for now and my favorite is this apps god awful and finicky settings. I can’t even change my email without being sent in loopholes. I mean seriously why are such simple things so difficult? never had any of these problems with ANY other app on ios and it’s sad. I’ve given this app so many tries. I come back to it every year or so just to try again and it lets me down every single time. the ONLY good thing about this app is lowballing every 12 year old that uses it.

   ValleyEvo · 30 Aug 2026

4. 1/5SELLERS.. RUN!

   If i could give negative stars I would. I have been selling on other platforms for years and decided to try this app to sell some luxury items. I set up my account and payment info and after not even having a listing for longer than 15-30 minutes I was banned. I had one persistent seller dm me on multiple accounts. The accounts dm’ed me at the same time asking for me to send videos or contact them through their phone number and were insisting shipment same day even though my post office was already closed. I ignored the messages because as a seller I know that’s scammy. I was banned under unwarranted false pretenses of “Fraud” even with my items being entirely authentic, purchased, and taken pictures of myself. Grailed forced me out of my account and refuses to accept any future appeals. As a cherry on top, I cant log on stripe and remove my bank information entirely because unfortunately it depends on Grailed to entirely close the account. In order to do so, you have to be able to access your Grailed account. If this app cant keep one seller safe for even half an hour then I want absolutely no association with this company and will gladly take business elsewhere. I also see on other sites that getting a hold of someone to remove your bank info or customer service is a pain. All I want is my account information deleted off this platform entirely. A site that revokes all your access yet holds your information is not a trustworthy platform and leaves sellers AND buyers at risk.

   Calicat43 · 30 Aug 2026

5. 1/5Horrible Seller Process

   I had heard horror stories from Grailed. From a friend being banned after he sold legitimate Chicago 1s but losing both the shoes and the money Grailed used to sell. And just bad customer service from buying. But I’m the type of person I want to experience it for myself before I pass judgement because they could be isolated experiences. So I’m trying to sell a Supreme Box Logo Hoodie but the post got taken down the first time because I didn’t know I had to have a user tag. So I got ahead and re-post (which is not streamlined so it takes a while and also I could have just added a picture to the post instead of going through the whole process again) with the tag and I repost it only for it to get taken down again after a day? And after 2nd time, they asked for the same problem it got taken down the first time but it was solved? Not sure if they’re just going to send another cookie cutter response. Like why make your sellers go through an arduous process especially if they plan on doing large volumes of selling later? I understand there are guides on selling the app too but your front loading more work on the seller when the interface and process can be more efficient. Just a bad first impression so that I’m just going to continue using Poshmark & StockX. The cookie cutter developer response below doesn’t address the issue and thinks I care enough to submit an email even though I never got back a reply when I was sent one the first time my post got take down.

   Ardvark6 · 30 Aug 2026

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