GoCanvas - Business Forms

• Canvas Professional Plan — $111.99

Last verified 6 Aug 2026

4.7 1549 ratings · App Store

1. 1/5Good system horrible company

   My company has been using the app for around 3 years now. The month price has gone from $50 to $115 a month and is set to go to $147 a month shortly. Also, they decided that monthly wasn’t good enough and want to bill you annually. They did all this with a 10 day notice and when you try to cancel you can’t. Can’t cancel online. Have to call or submit a ticket. When you call you can’t get through to billing. Only tech support. When you submit a ticket, they take days to get back to you and even then won’t answer your questions or help resolve the issue. In order to cancel you have to submit a written notice (yes written, sent via mail) 30 days prior to cancellation. They can’t cancel if you’re in the middle of a billing cycle though. And they can’t answer as to when you’re actually able to cancel. So overall, avoid this company and take your money elsewhere.

   Grumpy_Pants · 6 Aug 2026

2. 1/5Version 18.0.0

   The so called “refreshed user experience” isn’t so fresh once you actually start using the application. First off, the developers completely changed everything around, so if you like to go on scavenger hunts, then this new version is just for you! Secondly, trying to add pictures to line items is abysmal as the user must click the button several times to actually add the photos into the report. Overall, I rate the new version with 1 star and that’s generous. If I could review it with zero stars, I would happily do so. Sometimes it’s best to just let things as they are if they are not BROKEN. I also think the developers get so bored that they create these “updates” just so they have complaints such as the one I’m writing now, just so they can be “productive” at work.

   J_Z_28 · 6 Aug 2026

3. 3/5Needs UI fixes.

   Drivers need to be able to drag and drop the order of their stops from within the app. What makes sense by the map (if dispatchers even bother putting the trip in order) a lot of times doesn’t on the ground. Example being receiving hours force you to make your last stop first. Or a last minute add on gets put at the top of the list, but it goes in the middle of the route. Also the app orders stops like a computer orders files. This throws things out of whack when dispatch does take the time to order the trip. Example: I have stops 1-14. The app will order it 1, 10-14, 2-9. It is expecting stop 1-9 to be listed as 01-09. Again this would not be an issue if the user can drag and drop trip orders.

   patchmasterdoom · 6 Aug 2026

4. 5/5Go canvas review

   Moving our inspections from paper to apps was a very scary idea. The thought of having no paper to touch was only slightly less scary than the thought of us having to build an app as none of us are computer programmers. A year into it we love it. Actually we loved it from day one. This is the only way to go....GOCANVAS

   Crazyhorsecannon · 6 Aug 2026

5. 5/5Time saver 10 stars would be better

   I did all my inspections on paper before, now I’m able to email the report in real time directly to the supervisors and they can fix the problems ASAP. Also liability wise it is a track record to show I let them know of the issues. The Team at GoCanvas also reaches out to make sure I’m still doing ok 3 months after I started my subscription.

   Rakm5898 · 6 Aug 2026

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