GoBank - Mobile Banking

• Free

Last verified 31 Jul 2026

• Free to download

Last verified 31 Aug 2026

4.1 5306 ratings · App Store

1. 4/5Very simple and convenient to have

   I like this bank alot, I use this card nearly everyday lol and I don’t get locked out or never had anyone tell me I’m using it too much or can’t take a certain amount off, NO OVERDRAFTS and this is still considered a checking account, I can do certain things that wouldn’t be accepted with a regular debit card and avoid expensive fee all because I don’t have a debit card, like apply for credit, no extra fees when paying electric bill, pay my rent with a real check instead of a money order, This has helped me out a lot and has been a real convenience to me. I will say that I had a check once and used the feature online to take a pic but the 7 day wait for my check was horrible and I never used that feature again. Lol sorry but I get 2 direct deposits and just swipe, atm fees are way too expensive, I payed like 5 for taking $20 off, please do something about that... also Walmart cashiers sometimes mess up and I wish there was a branch, instead of adding $100 I’m out of $100 because I have to go dispute it and I know there’s very little Go bank can do, I would think green dot would have branches by now since they are so big. But other wise I like this card a lot has helped me get a credit card and take away some fees for having a checking account.

   LaShalle Tucker · 31 Jul 2026

2. 1/5Worst Customer Service

   Hello I am an Uber driver. In April of 2018, I had emailed the support center to let them know that there were duplicate charges on my account from gas station charges. Go bank responded the following month and upon research they’ve decided to replace my card which temporarily canceled my card without notice. I found out that my account had been temporarily disabled when I went to get gas and the card didn’t work. When I called them, they’ve told me that my new card won’t be received in the mail for 5 to 7 business days and I couldn’t access my funds for 1 day. After 5 days,I’ve received the card. Three days after that I noticed my account was overdraft due to duplicate payments again. I called to dispute the transaction and the associate of Go Bank advices me to call the merchant and get the payment reversed which would take 24 hours to completely go through. I then called the merchant and they told me that they don’t see a duplicate charge in their system. I called Go Bank back to let them know what the merchant told me about not seeing the charge and Go Bank told me that all they can do is open a dipute that usually takes a week to fix. Now I am sitting here once again unable to access my funds due to a system issue on their end. Additionally, I asked to speak to a supervisor for both incidents and the first time the they never answered the phone and I had been waiting for an hour. The second time, after 20 min I hung up because I am unable to sit on the phone for that long due to the fact that I have to work.

   Terry2791 · 31 Jul 2026

3. 5/5Best Prepaid and Mobile Bank Available

   I see bad reviews for petty reasons what more do you want for a easy banking experience with no fees or penalties: if you’re looking for all the luxuries of a expensive bank with a checking and SAVINGS well than go irl and go through the hassle! And to complain about the stash and unstash functionality is ridiculous maybe you need to have more self control on your own money handling issues because all the reasons that this bank does is to protect you and you’re money from theft!! Now for my reasons is quite simple I can load free at wal mart or a simple 5 dollar fee at other locations; yes there’s a fee for atm withdrawals but another simple way around that is to get cash back at a register which is amazing since all other cards I tried before run as credit! Gobank gives u a real pin and debit function; also my gf goes out of state once a year and now she has a account so we can send money from each other in the matter of minutes and for free! Now I don’t have to go to all the headaches of western union it’s as easy as sending a text message and bam she has money and I don’t have to worry about her and my son being without any! I can say lots of other Positive reasons but I’ll keep this short as I can cause other than expensive banks and other horrible prepaid “banking” the Choice is easy this a Winner Of A Mobile Banking option A++

   chucknanna · 31 Jul 2026

4. 1/5Very unhappy with this card

   I’ve had this card for a couple months and loved it at first up until Yesterday.. they put a Block on my account because of what they call “unusual activity” I set my direct deposit up with my employer and my check was deposited two weeks ago just fine.. I went to use my card yesterday to by food for my kids and my card was declined! And that’s when I found out my account was blocked when I called customer service all they kept telling me was that I had to wait one business day they would not transfer me to a supervisor they said I would be getting a call back in the next 24 hrs..and that they had to review my direct deposit from 2 weeks ago. I don’t see HOW a direct deposit from my employer 2 weeks ago is “unusual activity” top of everything else I’m supposed to receive my next deposit today from my employer and my tax return and STILL can not access my account. I received a call earlier this morning from a supervisor for GoBank she told me she was trying to find out why they put a block on my account and told me she would call me later today. She said until then I could check the status of my account by calling the number on the back of my card.. when I called the number a couple hours later and entered my information the automated system blocked me from speaking to ANYONE until they received documents from me which they NEVER told me to send any documents to them in the first place! So I don’t know what documents they are talking about.. I am very frustrated and if this doesn’t get resolved today I will be canceling my card as soon as I get all my direct deposits

   jbshorty · 31 Jul 2026

5. 1/5Biggest inconvenience I’ve ever dealt with!

   I’ve had this account for five years. For the first few years it was fantastic. Checking and savings, no overdraft fees or atm fees( if in the network) and if you have direct deposit of over $500 a month the account is free. Until this past year or so I loved it. Recently they’ve put two week hold on mobile check deposits, I don’t know about anyone else but I can’t wait two weeks for my money. Also you can only transfer money to and from your account to the vault(and vise versa) 10 times per day. If you’re like me and keep then majority of your money in the vault and transfer when you need to use it, it gets really inconvenient when they’ve locked your account for 24 hours. Also if you like to pay at the pump for your gas, forget it, unless the pump has a debit option. In our small town, neither gas station has a debit option so I have to get all four of my kids out of the car, two who are two. They charge you for checks that you can’t use. It says on the check that they have to be preauthorized before the recipient can cash them, which was great because I didn’t have to wait for the money to be deducted from my account. It was already done so I didn’t forget about it. But now there’s no place online or the app to do that so you pay for checks that you can’t use. Good luck getting large amounts of money if you need it. ATM can only give you $500 a day. So unless you want to do several transactions for cash back, good luck using your money. Waiting to make sure my direct deposit has switched but then I’m closing the account!

   lmm622 · 31 Jul 2026

3.9 18475 ratings · Google Play

1. 5/5

   sweet

   Michael Wible · 1 Aug 2026

2. 5/5

   pretty good bank. I enjoy all of its features.

   Gary Sandlin · 1 Aug 2026

3. 1/5

   Bill pay isn't working very disappointed and can't get a straight answer from customer service. About to switch to a different bank...

   William Moctezuma · 1 Aug 2026

4. 3/5

   After the update... where are my payee for bills? I have to goto the website to see if my payee accounts are still there to make sure my bills get paid on time. This is very frustrating and inconvenient. Idk what is going on, but y'all need to fix it.

   Lisa Williams · 1 Aug 2026

5. 1/5

   2018;i deposits direct my tsx return and lost it

   yitbarek Solomon · 1 Aug 2026

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• 2.51.3 · 10 Jun 2026