Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Maps & Navigation
- Travel
- Navigation
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
35 store screenshots
7 store screenshots
Pricing & paywalls
Shown for US
- Free
Shown for US
- Free to download
Ratings & reviews
Shown for US
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5/5Nice Uber alternative in Japan
Used the Go app throughout the Mount Fuji area (kawaguchiko). Sleek and easy design. You can use your foreign credit card too! Only 2 areas of improvement are seeing the route while you ride (it only shows your location) and having more drivers available. Sometimes no drivers are working in the area and you can’t get a ride. Still better than Uber which doesn’t operate in some non-urban areas. If Go is a local company, would be nice to support them and their drivers too.
Viiiince · 2 Sep 2026
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2/5BEWARE - if you’re overcharged GO Will do nothing
If you are wrongly charged you will not get your money back! I was overcharged 2,240 Yen because my driver took the wrong route and drove an extra 4km to get me to my destination. I’ve been trying to get GO to refund me this difference via email, because the app simply doesn’t allow you to dispute fares. I shared all relevant evidence, but GO simply refuses to review the GPS data to validate that the driver did indeed drive extra distance that was unwarranted. They tell me that this is just how their ride share fare works. When the app works it’s great. When you get into dispute territory, you’re out of luck. Better just use Uber since they won’t scam you out of your money when it’s the driver’s mistake.
mishamingo · 2 Sep 2026
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5/5Easy to use and affordable!
Taxi Go was a godsend for my wife and myself. We used it frequently in Kyoto, where taxis are everywhere! Super easy to use app and it worked with my Apple Credit Card which I liked (No foreign transaction fees). Getting from one temple/shrine to another can get tiring real quick in Kyoto. Taking a taxi makes things much less physically demanding and allows you to enjoy more of your day. We found the cost to be more than reasonable. Would recommend to ANYONE visiting Kyoto let alone Japan. Thank you!
Nuxsor · 2 Sep 2026
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2/5Estimated arrival time always wrong
Always need to double or triple the estimated arrival time to get an accurate prediction. Currently been waiting 10 min for a predicted 3 min arrival and the driver is still a far away… this kind of thing happens almost every time. This makes it hard to get to appointments on time. On top of which they charge a 400 service fee, a 200 yen international users’ fee and then ask you to tip the driver at least another 200 yen. So even on a 1000 yen ride you end up paying an extra 800 yen. Also defaults to selecting a large van, even though this is more expensive and usually has an even longer predicted wait time, so you have to be careful to choose taxi each time.
austerlitz6 · 2 Sep 2026
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4/5Drivers are great, app can improve
Review from an Asian American family. Every driver both from Premium and regular were great drivers, service providers and go out of their way to help you. Most have at least basic levels of English proficiency but I would still recommend use of a translator app for more complex navigation instructions to driver. App is a little bit lacking when compared to popular US apps in the sense that the app itself doesn’t show time left to destination once your ride has started or recommended route to destination.
Team labs visit · 2 Sep 2026
Shown for US
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5/5
Excellent Service !
Anshul Dubey · 29 Jul 2026
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5/5
good
chacha matsumoto · 29 Jul 2026
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5/5
easy to use, good trip progress updates
Matthew Robinson · 29 Jul 2026
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2/5
Sometimes it works well. However, around 20% of my rides couldn't be booked because the app kept saying "Current payment method is not available". I tried two different cards with the same result. The biggest issue is that the app doesn't offer an option to pay in cash or directly to the driver by card. Sometimes you can just catch a taxi on the street, but it's really frustrating when this happens on your way to the train station or the
Игорь Цибизов · 29 Jul 2026
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1/5
There is no way to disable all other notifications (coupons, promos, etc) without disabling essential ones (related to riding)
Stanislav German-Evtushenko · 29 Jul 2026
Privacy & accessibility
Privacy
- Data Linked to You — Analytics — Financial Info — Payment Info Developer declared
- Data Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Location — Coarse Location Developer declared
- Data Linked to You — Analytics — Location — Precise Location Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
- Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Financial Info — Payment Info Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Location — Precise Location Developer declared
- Data Linked to You — Product Personalization — Identifiers — Device ID Developer declared
- Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
- Data Linked to You — Product Personalization — Location — Coarse Location Developer declared
- Data Linked to You — Product Personalization — Location — Precise Location Developer declared
- Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Financial Info Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Used to Track You — Identifiers — Device ID Developer declared
- Data Used to Track You — Identifiers — User ID Developer declared
- Data Used to Track You — Identifiers Developer declared
- Data Used to Track You — Usage Data — Product Interaction Developer declared
- Data Used to Track You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Privacy
- Data collected — Analytics — App activity — App interactions Developer declared
- Data collected — Analytics — App info and performance — Crash logs Developer declared
- Data collected — Analytics — App info and performance — Diagnostics Developer declared
- Data collected — Analytics — App info and performance — Other app performance data Developer declared
- Data collected — Analytics — Device or other IDs Developer declared
- Data collected — App functionality — Messages — Emails Developer declared
- Data collected — App functionality — Personal info — Name Developer declared
- Data collected — App functionality — Personal info — Other info Developer declared
- Data collected — App functionality — Personal info — Phone number Developer declared
- Data collected — App functionality, Account management — Personal info — Email address Developer declared
- Data shared — Analytics — App activity — App interactions Developer declared
- Data shared — Analytics — App info and performance — Crash logs Developer declared
- Data shared — Analytics — App info and performance — Diagnostics Developer declared
- Data shared — Analytics — App info and performance — Other app performance data Developer declared
- Data shared — Analytics — Device or other IDs Developer declared
- Data shared — App functionality — Financial info — User payment info Developer declared
- Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
- Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared
Accessibility
No accessibility labels collected yet.
Versions
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10.0.0
Thank you for always using GO App. We have updated GO App to make life better for you! ・GO Economy Update!A great deal that lets you ride for about half the price of a taxi in a part of Tokyo area. For more details, please check the app.
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10.1.0
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.1.5
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.2.0
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.2.10
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.2.11
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.2.15
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.2.16
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.2.5
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.3.0
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.3.15
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.3.20
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.3.25
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.3.30
· 13 Jul 2026
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.3.35
· 22 Jul 2026
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.3.40
· 29 Jul 2026
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.3.45
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.4.0
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.4.5
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.4.6
· 26 Aug 2026
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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10.4.7
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.0
Thank you for always using GO App. We have updated GO App to make life better for you! ・New service "GO PREMIUM SEDAN" begins! "GO PREMIUM SEDAN" is available in select areas of Tokyo. You can easily request premium sedan-type vehicles. To mark the launch, we are offering exclusive coupons based on your ride distance for a limited time. Please experience our new premium service. ・New benefits have been added for Platinum status and above. ・Various enhancements and performance improvements
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9.10.10
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.11
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.15
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.16
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.30
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.35
Thank you for always using GO App. We have updated GO App to make life better for you! ・New bonus benefits have been added. ・New membership benefits have been added. ・Various enhancements and performance improvements
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9.10.36
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.40
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.45
Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements
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9.10.5
New Feature: Bulk Entry for GO BUSINESS "Ride Notes" ＜Recommended for:＞ Continuous use for specific projects or recurring business purposes. Standardized trip purposes, such as routine office commutes. We hope this new feature makes your business travel more efficient. We invite you to try the bulk entry function today. Note: Please ensure your GO app is updated to the latest version to access this feature.
- 10.3.40 · 24 Jul 2026
- 10.4.6 · 21 Aug 2026
Alternatives
- Japan Airlines — Same category + similar ratings
Availability by market
- US
- DE
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 2 Sep 2026
- Sources
- App Store, Google Play
- Independent summary has not been published yet.