geeni

• Free

Last verified 30 Aug 2026

4.8 437488 ratings · App Store

1. 3/5Picture Quality Poor

   Sometimes even when I just format the sd card the camera quality when zooming in mostly makes everything a blob. I’ve tried splitting the bands on network, moving the cameras closer to router. And then when the ir is on it’s not even worth looking at cause it will be so delayed and cut up you can’t even see a person walk by if they were too. If they’re running the camera won’t catch them at all and the most thing I don’t like about these night hawk 2’s I have even though I originally ordered the night hawk 3’s but never could get anyone to move forward on swapping them, the sound won’t play at all unless a sound is detected. Can’t just listen and watch. And I also purchased the doorbell but the charger port got damaged when a woodpecker grabbed the doorbell geeni device after pecking on it enough to beak and carry off then dropped by the charger port broke when the bastard did it It worked better than any of the indoor or outdoor cameras I’ve ever had by geeni/ Merkury. But camera sometimes works great and even though it erases over the end of the available Storage, you have to still format and erase all recordings for a better quality picture day time. If you buy the cheap little cameras that are in door and put them up under your roofing facet, they stay dry and I swear will work just as good as these big noticeable cameras. Anyone that sees one that might be trying to steal something might go onto the next house when they see a red light at night but due to night quality with ir night vision being so poor unless a bright moonlit night but app works great

   Schooldaddy · 30 Aug 2026

2. 4/5Technology at its finest

   So first off I will start by saying I myself have not had any issues with this app and it’s ability to connect to my Wi-Fi or any issues with my Wi-Fi to connect the app to any of the Merkury LED bulbs, WiFi plug-ins or cameras that I own. To be honest with you it’s great knowing the fact that I can turn any of my lights on or off in any room at any given time with the push of a button on app screen is just amazing and then add the fact that you can change the color and brightness of these bulbs on screen sliders to adjust the brightness as well as the on screen color wheel to set the color of your choice. Also I love the fact that you can set a schedule so you can program a schedule for your lights to turn on and off while you’re at home or while you’re away this is great if you’re away from the house and you want to program your porch lights or garage lights to come on and off at certain time intervals. It’s been a game changer as well as innovative and fun for our family. The only issue I had and this has nothing to do with the app or the product is if someone manually turns the light off by the switch itself while the device is on and been turned on through the app this puts the light into off-line mode and you have no control over it until you that switch is turned back on.

   jmshawaz · 31 Jul 2026

3. 5/5Minor issues but overall it’s a good app

   Bought the cw007 yesterday and mounted it to watch our front door from our window inside, since we have recently had a couple packages “disappear” from our doorstep. I wanted something cheap and easy to use until we can afford something better and saw that this model had good reviews. I love everything about it except for the fact that the playback won’t work on the app, it keeps saying “failed to connect.” We made sure the micro sd was empty on our laptop before plugging it into the camera. I formatted it through the app at least 3 times. Restarted the app. Restarted my phone. Restarted the camera. Etc. and even though it looks like playback is recording on the app it won’t connect. Preview which is live stream is working fine, but the main reason I bought it is so it can record and playback so I can see what is happening with our packages. Until this gets fixed or until customer service responds to my request I sent them yesterday I will be leaving a 1 star review. Update: within a few days of posting this review the playback issue has been fixed. Guess there was an issue with the app because we stopped trying to mess with it. Never received a response from customer service but overall just glad the issue was fixed.

   Daguilar2014 · 30 Aug 2026

4. 2/5Night mode is trash

   Loved my camera when I first got it. It points out the window into the parking lot. The lot is well lit. At night it looked very clear. Until one day the camera began to use "night mode" automatically. Once this mode activated it just glares off the window, leaving just a black and white blur. It's not really an out door camera so this is the best way to set it up. Plus there's no way for me to put it outside due to my home set up. It is now unusable at night. It's very frustrating because like I mentioned the camera didn't alway do this. Once I updated the firmware ( because I had to because the cam stopped working until I did so) it became worse. Why would you make a update that makes your product worst? I hope you guys are working to add a toggle night mode switch, because without that option the camera is trash! It's sad because I was really a big fan of you guys up until now. I told all my friends how great and affordable your products are. About 8 of my friends already went out and bought several of your bulbs based off of my recommendation. I'd love to keep spreading positive word but at this time I can't do that. Also customer support through the in app option was no help at all. They asked me to elaborate my issue then never responded once I did so. It's been a few day and I'm still waiting. I hope you guys make the needed changes so I can continue to enjoy the product I once loved. I hope the right person reads this so you can move forward with a much needed improvement to this product.

   Paulpar88 · 30 Aug 2026

5. 5/5I thought I wrote a review already

   But I’ll write another! I’ve had this little camera for over a year now, set it up in the office to see what my cat got up to when I wasn’t there and now have it in the living room pointed at my dog’s crate where he stays when we go somewhere. After the initial setup, it’s been a great little camera. I downloaded the wrong app at first, as I suspected a lot of people did who have this one star because it didn’t work, but called customer service and got the help I needed to get it straight. Btw, app is Geeni, NOT Merkury. Also, I recall I had to make sure the camera was synced to the 2.4 wifi and not the stronger 5 (we have both, and at first I automatically put it on the 5, apologies that I don’t recall the actual name but every time I sign into my account to get my internet connection I see both so I remember the numbers, I hope if anyone reads this they know what I mean) so that was also something I had to straighten out. Once done everything’s been fine, but recently I switched phones and have a new number, and I can’t see any place to change that, so I contacted customer service in-app and am waiting for a response. If I can’t change it I’ll have to create another account, I guess. Minor annoyance but doable since it doesn’t involve set up of the product haha. I hope this helps someone out there. It’s a good product, give it a chance!

   Em Dooey · 30 Aug 2026

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